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Arbor Inn and Suites

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#19 of 66 Hotels in Lubbock
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Arbor Inn and Suites
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231 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Woodward, United States
Reviewed 4 days ago NEW

Our room was quite spacious and very clean. I would definitely recommend this hotel and I would stay here again. The staff at the front desk were all very friendly and helpful. As a bonus, the coffee was quite good. Additionally, this hotel is pet friendly which was perfect for our family situation!

Thank monicabE6688DJ
Midland, TX
Reviewed 1 week ago

This is a good hotel in Lubbock. It is attractive and reasonably priced. It is in a location that is not too hard to find with other hotels in the same area. Parking was easily available. The room was nice. It was full when we visited, but service was good.

Thank lindaabc
Reviewed 2 weeks ago

We stayed at this hotel two nights for an event nearby. The room was very spacious and comfortable and the facilities in the room were great. The bed in particular we found very comfortable. The location is good too for getting around Lubbock. The pool wasn't available (it was covered) - not sure why (maybe the weather as it's outdoors).

Thank KOL25
Reviewed 2 weeks ago

Very nice hotel, in a great location. Pleased with the pleasant staff, clean rooms, very nice breakfast-the salsa was superb. I will stay here again. We traveled with an infant and they were very accommodating.

Thank Cecilia D
Plainview, Texas
Reviewed 4 weeks ago

I stayed here on business trip. It was a nice hotel and had friendly staff. Breakfast was nice and had a variety of choices. It has a nice hotel but the pool was down due to the weather. The hotel rooms were clean and well taken care of. There was not a microwave in my room but did have a...

Thank gam79072
A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

Booked this hotel for a family weekend. Pool was not opened upon check in. Very disappointed. Spoke to staff on phone when booked and told pool would be opened. Front desk was extremely kind and helpful at check in and almost immediate check out. The manager Rob was extremely nasty and unprofessional.

Thank A TripAdvisor Member
Newton, Kansas
Reviewed 7 March 2017

I have staying in many hotels with my robotics group for the past 17 years. This was by far the best hotel that I can remember. GREAT STAFF!!!!! We had 7 rooms with my group and stay four nights. We will return!

Thank taylorqst66
Reviewed 27 February 2017

My husband and I were going to attend a wedding in Lubbock, Texas so we needed a nice hotel for the weekend. We normally stay at choice hotels, but this time we decided to try another hotel so I browsed the internet to find this gem in Lubbock, Texas. This is a lovely hotel and the staff are friendly and...

Thank Pamela L
Rob M, Manager at Arbor Inn and Suites, responded to this review

Hi Pamela, Thank you for such a wonderful review of our Inn. We appreciate you taking your time to share your experience. See you in April. Thanks, Rob

Reviewed 25 February 2017 via mobile

My husband and I stay at the Arbor Inn quite frequently as we travel to Colorado and also to visit our granddaughter who attends Texas Tech. Recently I realized when about three hours from Lubbock that I left my new iPad Pro in our room. I called the hotel, told the staff and after a few minutes they had located...

Thank BJ T
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi BJ T, Thank you for taking the time to write a review about our Inn. It is always a great feeling to receive a 5 star rating from one of our guest. I am happy your ipad found its way back to you safe and sound. As an independent hotel; customer service is the one way we can separate...

Reviewed 10 February 2017

Arbor is always clean, quiet and the staff is friendly. They make check in easy. Breakfast has always been good. We have stayed there several times. It quickly became our favorite when staying in Lubbock.

Thank Beverly An M
Rob M, Manager at Arbor Inn and Suites, responded to this review

Hi Beverly, Thank you for taking the time to share your experience at the Arbor Inn and Suites. I appreciate the kind words. I am blessed you have made us you place to stay when coming to Lubbock. Rob

43 photos of this hotel

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Hotel & Grounds (12)
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Room/Suite (6)
Dining (3)
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Management photos: Courtesy of the property manager

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Pool/Beach Area (1)
Hotel & Grounds (3)
Dining (1)
Bathroom (1)
Room/Suite (3)
Other (1)
07/05/2017 08/05/2017
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  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The largest, most comfortable rooms in Lubbock happen to be at the Arbor Inn and Suites, a family owned hotel that is sure to guarantee the luxury, comfort and enjoyments that you've been hoping for. Whether you are in town to visit your Red Raider, on a college visit, or just here to enjoy the panhandle, be assured that you will receive comfort, convenience and value with our hotel rooms with an average of over 450 square feet. Extended stay guests of Lubbock are welcome to stay in our rooms equipped with full kitchens. ... more   less 

Additional Information about Arbor Inn and Suites

Address: 5310 Englewood Ave, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: RM451 - RM630 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Arbor Inn and Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Arbor Hotel Lubbock
Hotel Style:
#8 Family Hotel in Lubbock
#10 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Arbor Inn and Suites staff and other travellers.
4 questions
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Questions? Get answers from Arbor Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were close to the lobby and never heard lobby noises.”
, 10 Apr 2017 | Read review
“I choose first floor towards the end of the hall and had no problem with noise or traffic. Also, no to far from lobby.”
gam79072, 31 Mar 2017 | Read review
“Ask for a room with a balcony so you may sit and enjoy a cup of coffee or afternoon tea. This is a delightful amenity!”
, 27 Feb 2017 | Read review
“If you want to entertain a group in your room, ask for one that has a small kitchen and enough room around the television to watch a game.”
Deannadurbin, 18 Dec 2016 | Read review
“rooms on the end closer to main lobby are best”
Travel4pet, 10 Dec 2016 | Read review
5 of 5
US$95* /night
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Prices are for 1 room, 2 adults
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