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Arbor Inn and Suites

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#18 of 64 Hotels in Lubbock
Certificate of Excellence
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1 room 2 adults 0 children
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Arbor Inn and Suites
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226 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Abilene, Texas
Reviewed 13 March 2013

I use this hotel for business and family trips. I have always had a clean room, with a great mattress. Almost feels like home. The staff is always friendly and efficient. I look forward to bringing my family in the summer and trying out the pool.

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Helpful?
Thank Elaine B
Rob M, Manager at Arbor Inn and Suites, responded to this review

We're proud to be your home away from home, Elaine! Thank you for taking the time to review us. We'll see you this summer, and we'll have that pool ready! Thanks, Rob Meyer, Manager

Dallas
Reviewed 15 February 2013

Think of a room that's sparkling clean, and large enough to fit even 4 queen size beds. Unbelieveable! That is Arbor Inn conveniently located on the loop in Lubbock. This is my new hotel of choice in Lubbock. On the freeway-- you have to enter from behind and find the little street between Lowes home center and the Arbor Inn....

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Helpful?
Thank SavySally
Rob M, Manager at Arbor Inn and Suites, responded to this review

Great tip, Sally! That should definitely make it easier for folks to find us. We're proud to be your new home away from home in Lubbock. Thank you! We look forward to welcoming you back. Thanks, Rob Meyer, Manager

Palmer Lake, Colorado
Reviewed 11 February 2013

We stayed in a king suite for one night while driving from Denver, CO to San Antonio, TX- Lubbock was a good half-way point for us. We had our two preschool age children with us. Room was clean & comfortable. Hotel was peaceful and quiet. Staff was friendly. Breakfast was average; the Tuesday afternoon manager's reception was a nice, unexpected...

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Helpful?
Thank COMommyX4
Rob M, Manager at Arbor Inn and Suites, responded to this review

You definitely need a place to lay your head after a long drive like that! It was our pleasure to help you and your little ones get some much-needed rest. That said, we want to apologize for your frustration with our kitchen set-up. While we do offer a full kitchen, we feel it is most efficient to keep spare sets...

Woodbridge, Virginia
Reviewed 1 February 2013

Much better experience than my last stay in a high end competitor!! If I am ever back in Lubbock I will stay here again! Owners' reception on Tuesday night was an added bonus. Rooms were clean and spacious. Best nights if sleep I have had in a ling time!!

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Helpful?
Thank lv2bfishin
Rob M, Manager at Arbor Inn and Suites, responded to this review

Glad you could join us last Tuesday! Thanks for making us your new Lubbock headquarters. We're looking forward to welcoming you back! Thanks, Rob Meyer, Manager

Reviewed 24 January 2013

This is a delightful place to stay. Great rooms ,helpful staff and so many little extras you don't normally fine, free laundry, free Meal on tues evenings, free bottled water in the lobby at all times and ice tea and cookies every afternoon. Owner Rob is present most the time and always available to help. This will be our go...

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Helpful?
Thank snowdoc2001
Rob M, Manager at Arbor Inn and Suites, responded to this review

It's our pleasure to welcome our guests to Lubbock! We're so glad that you felt at home. Thank you! We look forward to your next visit. Thanks, Rob Meyer, Manager

Mesquite, Texas
Reviewed 3 December 2012

Normally, when I visit Lubbock, I stay with friends. However, when we're in town for a wedding in their family, obviously all of their beds are taken. Staying at the Arbor Inn and Suites was about as close as I could get to true Lubbock hospitality. We had no trouble with service, either of our rooms, or with any questions...

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Helpful?
Thank imaginetruth
Rob M, Manager at Arbor Inn and Suites, responded to this review

Glad we could make you feel at home! Thank you very much for staying with us, and for taking the time to sing our praises on TripAdvisor. We'd love to welcome you back next time you're in town! :) Thanks, Rob Meyer, Manager

Alexandria, Virginia
Reviewed 26 November 2012

We stayed for a few nights in the Arbor to visit family in Lubbock. The rooms are clean, spacious, and fairly quiet. The staff was helpful and happy. The breakfast was not bad, but mostly carbs with no meat options, but plenty of coffee. The only real problem was limited wifi at the corner of the hotel where we stayed,...

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Helpful?
Thank Jon S
Rob M, Manager at Arbor Inn and Suites, responded to this review

Thanks for staying with us, Jon! It was our pleasure to help you feel at home here in Lubbock. I apologize for the difficulties you had with our Internet — it has been giving us trouble lately, but we hope to resolve this soon. Still, we appreciate your kind words, and we'd love to welcome you back soon! Thanks, Rob...

Park Ridge, IL
Reviewed 13 November 2012

This was our fourth stay at Arbor inn and there were no surprises and no disappointments. This is a well run hotel with a very friendly and helpful staff. An area that could use a little improvement is the breakfast -- pretty limited choices and no eggs of any kind.

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Helpful?
Thank JimParkRidge_IL
Rob M, Manager at Arbor Inn and Suites, responded to this review

We're always happy to host you, Jim! Thank you for the kind words, and for the suggestion about our breakfast selection. We'll definitely take it into consideration, and we hope to wow you with your next stay! Thanks, Rob Meyer, Manager

Florence, Colorado
Reviewed 14 October 2012

Been here 3 times already and all three times i was satisfied. Rob Meyer gavce me the best stay ever! Lubbock, Texas is not a nice city however but Arbor Inn is the best hotel here. I did check Homewood Suites and Towne Place Suites and they were sold out. Arbor Inn i guess has a standard. Located right on...

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Helpful?
Thank Phillip R
Rob M, Manager at Arbor Inn and Suites, responded to this review

It's good to hear from you! It was our pleasure to offer you a warm welcome and a comfortable retreat here in Lubbock. We hope you were able to get some much-needed rest before you continued on to Tucumcari. Thank you very much for the kind words, Phillip — it was lovely to read your review. We would be proud...

Roswell, NM
Reviewed 6 October 2012

Just returned from a quick overnight stay at the Arbor Inn. We've stayed here several times and have enjoyed it every time. The suites are spacious and always clean. The pool area is awesome. My one and only complaint is about the poor WiFi reception. I haven't noticed if this is a problem in every location throughout the hotel, but...

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Helpful?
Thank ks0831
Rob M, Manager at Arbor Inn and Suites, responded to this review

Sounds like a great stay! It was our pleasure to help you relax as you made your way to your destination. I'm sorry to hear about the troubles with your WiFi. Our reception is usually quite good, but I'll be sure to look into this further. Thank you for letting me know. Of course, we hope to welcome you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The largest, most comfortable rooms in Lubbock happen to be at the Arbor Inn and Suites, a family owned hotel that is sure to guarantee the luxury, comfort and enjoyments that you've been hoping for. Whether you are in town to visit your Red Raider, on a college visit, or just here to enjoy the panhandle, be assured that you will receive comfort, convenience and value with our hotel rooms with an average of over 450 square feet. Extended stay guests of Lubbock are welcome to stay in our rooms equipped with full kitchens. ... more   less 

Additional Information about Arbor Inn and Suites

Address: 5310 Englewood Ave, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: RM428 - RM592 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Arbor Inn and Suites 2.5*
Number of rooms: 73
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Also Known As:
Arbor Hotel Lubbock
Hotel Style:
#8 Family Hotel in Lubbock
#10 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Arbor Inn and Suites staff and other travellers.
4 questions
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Questions? Get answers from Arbor Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony so you may sit and enjoy a cup of coffee or afternoon tea. This is a delightful amenity!”
 of 5 bubbles , 27 Feb 2017 | Read review
“If you want to entertain a group in your room, ask for one that has a small kitchen and enough room around the television to watch a game.”
 of 5 bubbles Deannadurbin, 18 Dec 2016 | Read review
“rooms on the end closer to main lobby are best”
 of 5 bubbles Travel4pet, 10 Dec 2016 | Read review
“Avoid pet rooms. Don't walk on carpet without shoes.”
 of 5 bubbles verag751, 7 Oct 2016 | Read review
“3rd floor - wonderful sunrises but be prepared for noise from the highway if windows are open. 2nd floor (East) - a view to trees and pool.”
 of 5 bubbles ToThePoint2015, 26 Aug 2016 | Read review
5 of 5