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Baymont Inn & Suites Lubbock West

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403 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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Reviewed 1 week ago

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Johnny E C
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

Carlsbad, New Mexico
Reviewed 2 weeks ago

Our first night there, my husband got up to use the restroom and sliced his toe on a piece of glass. Upon further investigation, we found several glass pieces on the floor. We notified the front desk the next morning & they vacuumed the room. We were disappointed that the couch didn't pull out into a bed, so our son...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank bobbiev696
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

bobbiev696, I'm sorry for the glass that was found, but I am glad we were able to correct the situation right away. We are sorry for the inconvienence of the couch not being a pull out. Thank you for staying with us, and we hope you give us a second chance.

Rochester, New York
Reviewed 3 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Thank henryo864
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

Las Cruces, New Mexico
Reviewed 3 weeks ago

Great service, nice room, wonderful swimming pool but breakfast not good. Improvement needed as breakfast is very important with children.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank lonnieh639
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

lonnieh639, Thank you for taking the time to review our hotel. We are glad you enjoyed your room....and would like to apologize for the breakfast. I will definately look into this, and correct it. We hope you give us a second chance, and hope to see you again.

Portales, New Mexico
Reviewed 4 weeks ago via mobile

Just got checked in and I already love this place. Close to shopping, movies, good eats. Just took much to mention. Room was quiet. Great bed! Well I'm happy!!!!! Come check this place out! Good furniture not all beat up. Good Internet connection. Great to work on my business I have to do. Even had a well equipped exercise room....

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Helpful?
Thank theolman
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

theolman, Thank you for your wonderful 5 star review! My staff and I were very excited, and happy to hear how good we are doing. We work hard to please our guests in every way possible. Once again, thank you for taking the time to give us your feedback, it is much appreciated! We can't wait to see you again...

San Antonio, Texas
Reviewed 4 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Thank Jagaga
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

Midland, Texas
Reviewed 4 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Thank jenniferhC3631PB
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

Clovis, New Mexico
Reviewed 4 weeks ago

Review collected in partnership with Baymont Inn & Suites
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1Thank RoaminRicker
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

Odessa, Texas
Reviewed 4 weeks ago

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Thank maryfE2129CU
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

Hobbs, New Mexico
Reviewed 4 weeks ago

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Thank 34larrisab
trupti P, Front Office Manager at Baymont Inn & Suites Lubbock West, responded to this review

34 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Baymont Inn & Suites Lubbock West! Everything's bigger in Texas, including the Southern Hospitality that has made our Lubbock hotel a guest favorite. From the South Plains Fair Grounds and Mackenzie Park to the Civic Center and United Spirit Arena, special events are always happening near our Lubbock hotel. Whether you need to quickly get to Texas Tech University, Lubbock Christian University, Covenant Medical Center, or The Heart Institute, our great location makes for a fast and easy commute. When you stay at our Lubbock hotel, you are right next to the Canyon West Shopping Center and just minutes from the South Plains Mall for some great shopping. Close to West Texas's best shopping, dining, and entertainment, our newly renovated hotel offers everything you need for a great vacation or productive business trip. Our friendly staff is happy to give you tips and recommendations on must see attractions, the best boutiques, and fine dining options, or give you easy and quick directions to get you on your way to the next stop. While staying at our modern and highly rated hotel, enjoy our complimentary hot breakfast buffet to get your day started on the right foot and stop off at our beautiful indoor heated pool, hot tub and dry sauna for a relaxing end to your busy day. There's plenty of free parking available for large vehicles and trailers, and we are set just enough off the highway that there's never road noise to interfere with your restful night's sleep. Our spacious rooms and huge suites are great for larger groups, families, and longer stays, and our lightning fast free hi speed internet can accommodate even the most demanding needs for business or play. Whether you are here for a day, a long weekend, or a semester, depend on us at the new Baymont Inn & Suites Lubbock West to provide you with the best service and quality you've come to expect from the Wyndham family of hotels. ... more   less 

Additional Information about Baymont Inn & Suites Lubbock West

Address: 6015 45th Street, Off West Loop 289 & Marsha Sharp Freeway, Lubbock, TX 79407-3705 (Formerly The Palms Hotel & Suites)
Region: United States > Texas > Lubbock
Price Range: RM368 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Lubbock West 2.5*
Number of rooms: 72
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Also Known As:
Best Western Plus Palms Hotel Lubbock
Best Western Plus Palms Hotel And Suites
Best Western Palms Hotel
Best Western Lubbock
Lubbock Best Western
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor has the suites at the back of the facility. 1st floor room in same area also very convenient to small covered parking area.”
 of 5 bubbles rbmeoe, 13 Dec 2016 | Read review
“quiet floors, very warm pool”
 of 5 bubbles denisemW7037PL, 17 Oct 2016 | Read review
“Ask for a room away from the road”
 of 5 bubbles JeMaSan, 30 Aug 2016 | Read review
“The Jacuzzi suite Is The best”
 of 5 bubbles 355nikkid, 20 Aug 2016 | Read review
“all the rooms are excellent, with a lot of options”
 of 5 bubbles 3ds311, 19 Aug 2016 | Read review
5 of 5