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La Quinta Inn & Suites Lubbock North

521 reviews
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Traveller (35)
Room & Suite (34)
Pool & Beach (1)
Overview
  • Excellent47%
  • Very good26%
  • Average13%
  • Poor8%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (521)Write a Review
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All reviewsheart hospitalpet friendly hotelroom was cleanthe loopstay there againgreat staythe air conditioningindoor poolnew mexicoking bedstaying at this hoteleasy accesswafflesstaff was very friendlytexas techhot tubthe breakfast area
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51 - 55 of 521 reviews
Reviewed 6 September 2017

Bathroom could have been cleaner, hair on the walls of the shower and dirt on the bathroom floors in the corners. Room rates seemed a little exspensive for the Lubbock area. The service folks did an excellent job, very polite!

Review collected in partnership with La Quinta
Thank rrgentry
Management response:Responded 12 September 2017

Thank you for your feedback. We will strive to do better in the bathrooms. I will share your feedback with our staff. Thank you for choosing our La Quinta Inns & Suites North Lubbock. We hope to see you back soon. Kind Regards, Edna Montoya

Reviewed 5 September 2017

Best I have stayed at in a long time. Very great service, pet friendly food was great. The staff was excellent. I have two small dogs that travel well and this staff was very good to us and them . I will stay there again...More

Review collected in partnership with La Quinta
Thank thomasmH8951JQ
Management response:Responded 6 September 2017

Thank you so much for your feedback. I am delighted that you had such a great experience. I will share with my staff your comments. See you in 6 months and thank you for choosing our La Quinta Inns & Suites North Lubbock. Kind Regards,...More

Reviewed 3 September 2017

Pet rooms smell to high heaven, first one smelled like cat pee, and the smell of ammonia was so strong I had to request a new room. The new room was marginally better, didn't smell like cat pee but still had an unpleasant odor, and...More

Review collected in partnership with La Quinta
Thank jlrgray
Management response:Responded 6 September 2017

I thank you for your comments. We are currently reviewing our pet polices to improve the overall experience for our guests. I am glad that our staff was able to accommodate you. I will make sure to share your comments with the rest of our...More

Reviewed 1 September 2017

They started allowing pets and the whole hotel smelled of dog. Owners let pets poop on grounds outside but did not pick up after them. HVAC was set as low as possible. Very cold in room and mold was growing on window coverings.More

Review collected in partnership with La Quinta
Thank Lonnie B
Management response:Responded 6 September 2017

I thank you for your feedback. We are currently reviewing our pet policies. I will be sharing your feedback with our staff. Due to the close proximity of the curtain to the AC unit, we run into mold issues that we are currently taking action...More

Reviewed 26 August 2017

I have stayed at this property a couple of times and I must say this might be my last. The bathroom caulking was discolored, water pressure was very low and barely came out of the sprayer. The fixtures are rusted and the A/C wasn’t very...More

Review collected in partnership with La Quinta
Thank erice334
Management response:Responded 29 August 2017

I am very sorry to hear about your experience at our hotel. I will make sure to share your comments with our maintenance department. I will personally reach out to you to see if there is an opportunity to win your business back. Kind regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Breakfast included
Laundry Service
Self-Serve Laundry
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$74 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Lubbock
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$74 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Lubbock
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (35)
Room & Suite (34)
Pool & Beach (1)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
cruiser_mmc
4 January 2017|
AnswerShow all 3 answers
Response from Texan_Diner | Reviewed this property |
I'm not aware of a pet fee either since we didn't bring one.
0
Votes
cmcguire48
14 September 2015|
AnswerShow all 3 answers
Response from Gillum S | Reviewed this property |
It is to the west of 87 just off loop 289. If you have a gps and the address it shouldn't be hard to find. it is closer to 87 if you are traveling from the north I believe, looking at the map.
0
Votes
cmcguire48
14 September 2015|
Answer
Response from Ashley C | Property representative |
We are approximately 3 miles West of I-27
0
Votes
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12
Room Tips
"2 room suites are at the end of the hall...huge room and quiet"
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"Some rooms have microwave/fridge, while others do not"
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"Maybe on the end, the walls a bit thin so only one neighbor could be quieter."
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"Don't book here unless you absolutely have to. They don't care about their customers."
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