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Quality Inn & Suites

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Traveller (41)
Room & Suite (41)
Dining (16)
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Overview
  • Excellent69%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“waffles”(71 reviews)
“front desk”(92 reviews)
“the loop”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (692)
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Traveller rating
472
173
31
10
5
Traveller type
Time of year
LanguageEnglish
472
173
31
10
5
Show reviews that mention
All reviewswafflesfront deskthe looproom was cleanchoice hotelsbreakfast attendantplace to staytop floorthird floorthe breakfast arealubbock areahot tubtexas technew mexicoindoor poolwould highly recommend this hoteldefinitely stay here again
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111 - 115 of 691 reviews
Reviewed 10 November 2016

Awful stay. Room was next to freeway, could hear traffic all night. The room heater was loud and noisy. Person next door had his TV blaring till 3.45 am. Could not sleep. Had a hospital appointment at 5.30 am that morning for my child. Told...More

Review collected in partnership with this hotel
Thank mailm435
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 11 November 2016

Thank you for taking your time to write a review about your recent stay, with that being said please accept my deepest apologies for your stay. I am so sorry you were placed in a room on the east side of the building - it...More

Reviewed 6 November 2016

We always stay at this hotel when in Lubbock and we have for the past number of years. They have a very clean facility, friendly and helpful staff and make us feel at home. Even when I stay alone, I feel safe.More

Review collected in partnership with this hotel
Thank annj840
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 8 November 2016

Thank you so much for not only taking your time to write such a lovely review of our property but for being a repeat guest as well - your loyalty is greatly appreciated. I am so glad you have found our facilities consistently clean with...More

Reviewed 6 November 2016

Great staff especially Jennifer on the front and Gus in the breakfast hohsekeeping always there when needed. We strongly this place for a Lubbock stay. Also we got points towards our next Choice stay. What a deal!!!!More

Review collected in partnership with this hotel
Thank vernon_james
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 8 November 2016

Thank you so much for taking your time to write such a lovely review about your recent stay I am so glad to see you enjoyed yourself. I am so glad you found Gus and myself to be friendly and make you feel as though...More

Reviewed 4 November 2016

This is the place to stay in Lubbock. Very pleased with everything. The room, the staff, the cleanliness, the food. We will definitely stay here the next time we are in Lubbock. It is convenient to Texas Tech also.More

Review collected in partnership with this hotel
Thank handbev
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 5 November 2016

Thank you so much for taking your time to write such a lovely review I am so glad to see you enjoyed your recent stay. I am so glad you found everything from our rooms to our breakfast to your standards. The entire team and...More

Reviewed 4 November 2016

Best place to stay in Lubbock, Texas! Without a doubt! I stayed here while having some work done on my house and the hotel staff was more than accommodating. The hotel was so comfortable I almost didn't want to go back home!More

Review collected in partnership with this hotel
Thank caseywilliford11
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 5 November 2016

Thank you so much for taking your time to write such a lovely review, I am so glad to see you enjoyed your recent stay so much it was hard to go home. Each and every member on my team truly love their jobs and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$74 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#5 Best Value Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#5 Best Value Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (41)
Room & Suite (41)
Dining (16)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
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Jeanna S
11 August 2017|
AnswerShow all 2 answers
Response from Johnny W | Reviewed this property |
i have never taken a pet to this hotel so, i cannot answer that question. you might call them to ask.
0
Votes
Dannypot1
25 May 2017|
Answer
Response from occassionaltrave2017 | Reviewed this property |
Yes, they do. We did not take advantage of it, but I did notice they did.
1
Vote
Room Tips
"Request a room furthest from the traffic noise"
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"Upper floor toward end of hall was quiet"
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"Back side of hotel is away from the highway."
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"Beds are very comfortable with pillow top mattresses."
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