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Quality Inn & Suites

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Quality Inn & Suites
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641 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Pearland, Texas
Reviewed 22 August 2016

We have been staying at this hotel consistently for over two years when visiting my daughter who attends Texas Tech. Overall, it is a good value. The breakfast area is a highlight because it has a good selection of items and very friendly people working in there. We have stayed at a few other hotels in Lubbock when this one...

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Helpful?
Thank Ty M
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a heartfelt review of our property. Let me begin by thanking you for your continual loyalty while your daughter attended Texas Tech. I'm so glad you have continued to stay with us in part because of our breakfast, both in selection and employees - we pride ourselves in offering one of...

Boerne, Texas
Reviewed 21 August 2016

The staff was friendly and helpful in giving recommendation on places to eat and things to do in the area. Property was clean and well maintained. The breakfast was better than I expected. The room was large.

Review collected in partnership with this hotel
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Helpful?
Thank egbschladoer
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. I'm so glad you found our team to be friendly and knowledgeable about local places to dine and things to do - there are plenty of things to do in Lubbock and my...

Artesia, New Mexico
Reviewed 18 August 2016

EXCELLENT - Comfortable beds, clean rooms, great breakfast, and the pool water was just right. The grandkids thoroughly enjoyed the pool. It was'nt cold like other Choice Hotels. I will definitely stay there again!!!!!!! All Staff especially the breakfast people were very friendly and courteous - I like that!

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Thank Ida P
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review, I am so glad to see you enjoyed your stay! I'm glad to see you found our beds comfortable, our rooms clean and the pool water nice and clear! I'm especially glad to see you found our team so friendly - each and every team member...

Arlington, Texas, United States
Reviewed 16 August 2016

I had the pleasure of staying at the Quality Inn in Lubbock this weekend. All and all I must say that it was a very pleasant stay with friendly front desk staff. I arrived well before the 3:00 pm check-in and the young man at the desk was so friendly and accommodating. He actually took my phone number and told...

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Helpful?
Thank kajenks
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a wonderful review about our property I am so glad to see you enjoyed your stay. I have passed along your comments to Yash, he is a GREAT team member always willing to go above and beyond to make sure our guests have the ULTIMATE guest experience. I'm glad...

Grand Prairie, Texas
Reviewed 14 August 2016

Room was clean. Bed was comfortable. Towels were thin and not absorbent. Breakfast was best I've had of all continental breakfasts in several hotels this summer. Breakfast attendant made waffles and pancakes for all who wanted them and delivered to tables. Food was replenished promptly and was hot.

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Thank T5241TSyvonne
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a wonderful comment about our hotel, I am so glad to see you enjoyed your stay. I'm so glad you found our rooms clean, bed comfortable and our breakfast the best you've had all summer; I have passed along your message about the towels to my Executive Housekeeper and...

Garland, Texas
Reviewed 14 August 2016

After driving from dallas through out the night all the staff from the time we checked in at 3a.m was really helpful, friendly, and went over there way to help us in any way they could. Breakfast was always warm and ready specially the biggest Texas shape waffles I've seen.

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Helpful?
Thank jmart996
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay. I am so glad to see our team was friendly and courteous to you from the time you checked in until you checked out. Each and every one of my team members love...

Goree
Reviewed 12 August 2016

I have to comment on the person who checked us in and out. She was extremely friendly. I liked that we were greeted so kindly arriving and leaving. The breakfast was delicious and really hit the spot for our long trip home.

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Thank chrissP984SK
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a wonderful comment about our team members - each and every member on my team love their jobs and I am so glad to hear when it comes across! I'm so glad you also found our breakfast delicious and spot hitting. The entire team and I look forward to...

Durango, Colorado
Reviewed 11 August 2016

Room was clean and bed was comfortable. Television was up to date and large. Room was cleaned daily and left very nice for my return. Parking lot was large enough to accomedate all guests. Breakfast was fresh and a decent selection. Overall I was happy with the room

Review collected in partnership with this hotel
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Thank Dominic V
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a great detailed review - I am so glad to see you enjoyed your recent stay. I'm so glad you found our rooms to be clean and comfortable, our electronics up to date and breakfast to be fresh with a decent selection. Each and every one of our team...

Hobbs
Reviewed 10 August 2016

Very great stay. Will stay here again. Everything was great including the bed, pool, hottub, and breakfast. Staff was very friendly and helpful. Keep up the good work. I will defiantly recommend Quality Inn to family and friends

Review collected in partnership with this hotel
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Helpful?
Thank SheenaWilliams
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. I'm glad you were able to take part and utilize all of our amenities such as breakfast, the pool and especially the hot tub! Our entire team love their jobs and I am...

Clovis, New Mexico
Reviewed 10 August 2016

excellent service and very friendly atmosphere. would have stayed at this hotel many times in the past & will more in the future. excellent service & friendly atmosphere. would have & have recommended this hotel to others..

Review collected in partnership with this hotel
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Thank joestanf
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad that not only do you enjoy your stays here but you come back time after time after time. I'm happy to hear that you find us to have excellent service within a friendly environment - each and every one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: RM341 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
6 questions
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Texas
over a year ago
Albuquerque, New Mexico
3 months ago

See all questions (6)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
 of 5 bubbles johnnyw111, 22 Feb 2017 | Read review
“Top floor is quieter.”
 of 5 bubbles ATexasMom, 7 Feb 2017 | Read review
“The "Thank You" note left on our bed was lovely. ”
 of 5 bubbles grayfox52, 6 Feb 2017 | Read review
“Our room was close to the side parking lot ... very convenient !”
 of 5 bubbles 38davidv, 4 Feb 2017 | Read review
“rooms on west side are quieter.”
 of 5 bubbles gm1151, 18 Jan 2017 | Read review
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