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Quality Inn & Suites

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609 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Amarillo, Texas
Reviewed 23 June 2016

Great staff, courteous, helpful as I was stranded without a vehicle. Help with toiletries and made my stay as pleasant as possible. Would most definitely stay again. The room was exceptionally clean, cool and quiet except for the herd of hippos above my ceiling. My bad, I should have asked for the top floor

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Thank RLBaker1
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm glad you found our team courteous, our rooms clean and quiet. I'm sorry for the herd of hippos above you - please feel free to contact any of my Guest Service...

Reviewed 22 June 2016

From the ease of booking, to the excellent price, the comfortable, quiet rooms, and especially the staff, this Quality property shines. Some of the décor could be freshened, but surely you won't find a cleaner hotel. Ask the front desk for dinner suggestions and directions. They really know the area. We will definitely stay again!

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Thank TxTrans
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay! I appreciate your comments about our clean hotel and outstanding team - we employ a team who is truly passionate about their jobs from Housekeeping to Guest Service Agents, I love hearing when...

Reviewed 22 June 2016 via mobile

We needed a place to rest our heads after long days spent at the hospital with our sweet mom. Quality Inn and Suites had great reviews online so we decided to try it out. First of all, we slept AMAZINGLY! The beds are comfortable but here's another perk! We were there when they changed pillows and every room got new...

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Helpful?
Thank Shawn B
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a heartfelt review of our property, I am glad we were able to make your stay a little easier while visiting your mom. I have passed along your kind words to both Debbie and Joe (I agree about Joe - he is a hoot and I am SO incredibly...

Fort Worth
Reviewed 21 June 2016

We enjoy to stay here every time we visit our son at Lobbyck. The receptionist is very nice and helpful. He gave us a upgrade and discount. The room was nice, clean, and comfortable. The breakfast is great. The 2 people who take care of breakfast are so nice and provide everything we need. We definitely come back again.

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Helpful?
Thank Sue I
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. I'm happy to hear Richard was able to accommodate you quickly - especially with a discount and an upgrade! I have passed along your kind words to Joe and Carla - they are...

Carlsbad, New Mexico
Reviewed 21 June 2016

We started staying here in 2015. I make regular visits to bring my Mom to see several doctors. This is a great place to stay. It is clean, comfortable, and safe. The staff are super kind and helpful. It's truly an excellent value. We've probably stayed here 8 times and the service and accommodations are consistently excellent. They have free...

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Helpful?
Thank glazgogirl
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for not only writing such a lovely review but for being our valuable guest for years! It makes my heart smile to know that you have been staying with us since 2015 and that you find our accommodations consistently excellent. I agree about the coffee, the coffee we serve is outstanding! The entire team and I...

Jonestown, Texas
Reviewed 19 June 2016

Hotel staff from reservationist Tina to manager Jennifer were very helpful and friendly. Tina even deserved and got flowers! Breakfast was wonderful, hotel was quiet, and bed (Serta Perfect Sleeper) was so comfortable we are getting one for ourselves. Will stay here again next time we're in Lubbock.

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Helpful?
Thank Scobi
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review I am so glad to see you enjoyed your stay. Thank you again from not only Tina but our entire team for the flowers - they were beautiful! I am so glad Tina was able to assist you and your family while you were here. The...

Louisville, Kentucky
Reviewed 18 June 2016

Staff was friendly, Rooms clean, Beds comfortable, Guest Laundry out of order, no Whirlpool, long wait to check in after said Chech in time Easy to find, close to Dinning and shopping , cinema right next door

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Thank breitenwang
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay. I'm sorry it took a minute to get you checked in but I am so glad once we were able to get you in your room you found it to be clean and...

Katy, Texas
Reviewed 14 June 2016

This was reasonably priced. The room was spacious and a good size bathroom. I liked having a fridge The continental breakfast had great variety like biscuits and gravy and sausages along with Texas size waffles. The breakfast attendant was fantastic and very welcoming.

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Helpful?
Thank Tom W
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. I'm so glad to see you found our rooms spacious the prices reasonable - I agree about the refrigerator, it is always nice to have one when your out of town! I have...

Mesa, Arizona
Reviewed 13 June 2016

Comfortable, clean with friendly staff; a bit noisy,but not bad. (freeway) Tub slippery and water temp difficult to regulate is why not 5 stars. Needing 200 characters for survey is enough to make you not want to complete one!

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Thank daviddbaker
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - especially hitting the 200 characters! I'm so glad you found us clean with a friendly staff - we pride ourselves on our service and I love it when that shows! I'm sorry there was some traffic noise - the next time you...

Carlsbad, New Mexico
Reviewed 12 June 2016 via mobile

I can't say enough good stuff about this place. It's clean, comfortable, feel safe here. Joe and his wife are absolutely amazing. They treat you like family, in fact we consider them family now. This is the only place we will stay in Lubbock.

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Helpful?
Thank Kellie S
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for writing such a lovely review of our property - I agree, Joe and Carla are absolutely AMAZING! Our team and hotel would not operate the same without them. I'm so glad to see you find our rooms clean, comfortable and that you feel safe here (always a MAJOR plus in my book!). The entire team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: RM347 - RM627 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
5 questions
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Texas
over a year ago
Albuquerque, New Mexico
1 month ago
Godley, Texas
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on west side are quieter.”
 of 5 bubbles gm1151, 18 Jan 2017 | Read review
“Higher room numbers are towards the rear and away from the street noise.”
 of 5 bubbles 648jone, 26 Dec 2016 | Read review
“Room was quiet with a very comfortable King bed. ”
 of 5 bubbles NRGTR8R, 18 Dec 2016 | Read review
“My only request was later hours for hot tub use.”
 of 5 bubbles Kathyswa, 18 Dec 2016 | Read review
“Have no comment”
 of 5 bubbles 594rogerh, 23 Nov 2016 | Read review
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