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Quality Inn & Suites

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589 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 589: English reviews
Henderson, Nevada
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 18 May 2016

I stayed at this hotel for one night and was reasonably pleased. The room was rather large and comfortable. The breakfast was complimentary and well presented. The staff were very helpful and friendly. The only unhappy point for me was the relative lack of convenient restaurants nearby. After having driven all day, I didn't want to have to go far... More 

Helpful?
Thank tlahuele
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. I'm sorry you found inadequate dining while you were a guest of ours, please note in the future there are multiple restaurants in town that will deliver, any of my talented Guest Service Agents will... More 

Corpus Christi, Texas
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 May 2016 via mobile

Picked this hotel because of other reviews and wasn't disappointed. The rooms were clean and the beds were comfortable. The highlight of the hotel was the host at breakfast. He was extraordinarily attentive and helpful. We would happily stay here again.

Helpful?
1 Thank Ed S
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of us on TripAdvisor - I am so glad to see you enjoyed your stay. Joe is definitely a highlight - there is not a face in the morning that won't be brightened by his smiling face! Joe, myself and the rest of our team hope... More 

Fort Worth, Texas
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 16 May 2016

Upon entering the lobby, I was welcomed by Richard who quickly completed registration procedures. He provided me a "Snack Bag" to welcome me as a Gold Elite Choice Hotels member and thank me for staying at this Quality Inn & Suites. My room was large, on the first floor, and included many amenities. The room also had a very clean... More 

Helpful?
Thank CPGTheATeam
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. Thank you for being an elite Gold member with Choice hotels - your continual loyalty is what keeps us amongst the top on TripAdvisor. The entire team and I hope the next time... More 

Weatherford, Texas
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 April 2016 via mobile

I've stayed at this hotel many times over the past 10 years. In the early stays it was wonderful, clean and felt safe. Owners have not cared for this hotel at all. Huge carpet stains in the elevator, outdated, worn out, run down. Employee in the parking lot hugging and hanging on her boyfriend/husband while his car was blasting music... More 

Helpful?
Thank RhondaWeatherford
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear RhondaWeatherford, I am saddened to hear that you were not able to enjoy your stay with us during your last visit to Lubbock. We have removed the carpet in our elevator room and put in brand new tiles. I am sorry to hear that you would not stay with us again. We hope we will have another chance to... More 

Albuquerque, NM
Level Contributor
146 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 30 April 2016

Conveniently located off the 289 loop. Room was quite large. Not sure if that is typical or not. Mine was at the end of the hallway. Kind of weird though, you could have put another bed (king) in there, but there was just a lone armchair in the corner. Price in line with other hotels in this class. Room had... More 

Helpful?
1 Thank BLDTraveler
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear BLDTraveler, Thank you very much for staying with us during your visit to Lubbock. I am glad to hear that you enjoyed your stay with us. I am sorry that you were not satisfied with our towels or pillows. We are in the process of changing our pillows in the next few months. I am glad to hear that... More 

1 review
Reviewed 21 April 2016 via mobile

My family and I checked in on Wednesday 20 around 9 p.m. the guy at front desk was a big help. I asked for a roll away bed he brought it with in the 5 minutes. I asked several questions he never got irratated. On the morning during breakfast we were greeted by John & another breakfast attendant they were... More 

Helpful?
Thank Minelda C
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Minelda C, Thank you very much for staying with us during your visit to Lubbock. i am very glad that our staff was able to make you feel welcome. I am pleased to hear that you were able to enjoy our hot breakfast. We hope to see you again the next time you are in Lubbock. Parth Patel General... More 

Level Contributor
141 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 21 April 2016 via mobile

Stayed one night here while in Lubbock for medical reasons. Conveniently located to hospitals and to the mall. Very affordable for such a new hotel. Fast, friendly service. And the best thing of all! The complimentary breakfast was extensive with hot and cold items and served until 10 a.m.

Helpful?
Thank jolyblonde
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear jolyblonde, Thank you for very much for staying with us during your trip to Lubbock. I am very glad that you were able to enjoy your stay with us and that you got to enjoy our hot breakfast. We hope to see you again the next time you are in Lubbock. Parth Patel General Manager Quality Inn and Suites More 

Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 18 April 2016 via mobile

I truly can't say enough good. We were scheduled to stay Thursday thru Sunday morning. We decided to stay one more night to keep from driving in the dark and rain. When we went to the desk , they said they were unable to keep us in the same room but upgraded us to a King Suite for the price... More 

Helpful?
Thank Deemchl
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear Deemchl, Thank you for staying with us during your stay in Lubbock. I am very pleased to hear that you enjoyed your stay with us and the staff was able to make you feel welcome. I am glad that you were able to enjoy our hot breakfast and our clean rooms. I am pleased to hear that we were... More 

Carrollton
Level Contributor
165 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 16 April 2016

Have stayed here before and will be back next time we are in the area. When you walk in they have fresh popcorn and cookies...need I say more :) The rooms are very nice, beds are comfy and they have a great breakfast. I usually don't care for the breakfast, but I made sure to eat this time. Super friendly... More 

Helpful?
Thank jetsetterwannabe
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear jetsetterwannabe, I am very glad that you were able to enjoy your stay with us. I am very pleased to hear that you enjoyed our fresh popcorn and cookies and our hot breakfast. I'm glad to hear that the staff was able to make you feel welcome. We hope to see you again the next time you are in... More 

Frisco, Texas
Level Contributor
89 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 14 April 2016 via mobile

Beds and pillows were great. Was a little noisy from freeway but fan on Ac more than covered it got a great nights sleep. Good selection at breakfast, staff was top notch, definately would recommend. The only knock was the odd location and a view overlooking a dilapidated trailer park. The hotel itself is new and nice.

Helpful?
Thank TXMajellan
Parthp91, General Manager at Quality Inn & Suites, responded to this review

Dear TXMajellan, Thank you for staying with us during your visit to Lubbock. i am glad that you were able to enjoy your stay with us. I am very glad that the staff was able to make you feel welcome and we hope to see you again the next time you are visiting Lubbock. Parth Patel General Manager Quality Inn... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: RM353 - RM621 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Lubbock
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
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Texas
over a year ago
Godley, Texas
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have no comment”
 of 5 bubbles 594rogerh, 23 Nov 2016 | Read review
“quite a bit of traffic noise from the highway.”
 of 5 bubbles inkmom, 1 Nov 2016 | Read review
“King size beds are awesome ”
 of 5 bubbles , 13 Oct 2016 | Read review
“Top floor is always quieter. ”
 of 5 bubbles Golfnut77024, 12 Oct 2016 | Read review
“Great Room the only thing I found bad was one of the pillow cases...it wasn't changed and had makeup on it”
 of 5 bubbles VickieR946, 1 Oct 2016 | Read review
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