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Hampton Inn & Suites Lubbock Southwest

881 reviews
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Traveller (36)
Room & Suite (13)
Dining (8)
Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“kim zion”(44 reviews)
“lasagna”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Lubbock Southwest
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (881)Write a Review
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686
134
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LanguageEnglish
686
134
35
15
9
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All reviewskim zionlasagnacomplimentary dinnerbeer and winegreat staywonderful hotelthe entire staffthe managersfresh fruitthe loopthe staff was greatwould recommend this hotel to anyonetexas techgraduation weekendwould definitely stay here againoatmealclean rooms
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1 - 5 of 879 reviews
Reviewed 2 weeks ago

Hampton Inns have the most comfortable beds! Clean room and super quick check in and out! Great location and easily accessible to many stores and restaurants. Not a huge selection for breakfast but is was still good. I even noticed complimentary breakfast bags for those...More

Review collected in partnership with Hampton
Thank Kimberly S
Response from Trisha C, Front Office Manager at Hampton Inn & Suites Lubbock SouthwestResponded 1 week ago

Dear Kimberly S, Thank you for taking time to review your stay with us! I'm delighted to hear that you enjoyed your stay. Our entire staff strives to show their Hamptonality to each and every guest, as well as providing a clean, comfortable atmosphere. I...More

Hotel's Favourite
Reviewed 2 November 2017 via mobile

Let me be honest- I haven't stayed here,but the customer service I experienced this morning was exceptional! Today I had to change a reservation for a popular TTU football weekend. I spoke with Nicole twice on the phone, and she was very professional, gracious, and...More

Thank Jana M
Response from GWEST21, Front Office Manager at Hampton Inn & Suites Lubbock SouthwestResponded 9 November 2017

Dear Jana M, Thank you for taking the time to review our property. We take pride in ensuring our guests always feel our 100% genuine hospitality even before they stay with us. And it gives me great pleasure to see that Nicole did just that!...More

Reviewed 2 weeks ago

In desperate need of an upgrade. Love Hampton Inn but this hotel was a little off the mark in what I expected. The walls had cracks and not patched correctly. Carpet was old and run down. Staff was nice and meet the standard so no...More

Review collected in partnership with Hampton
Thank joshuacC5211OZ
Response from Trisha C, Front Office Manager at Hampton Inn & Suites Lubbock SouthwestResponded 2 weeks ago

Thank you for taking time to review your stay with us. I am very sorry to hear that your room did not meet your expectations. Our staff strives to keep clean, well maintained rooms for all of our guests. We will be starting a remodel...More

Reviewed 6 January 2018

This is a very nice hotel, where the staff is extra helpful and kind. All staff from managers, desk clerks, breakfast, to housekeeping were ready to help in any way and efficient. Although nice and comfortable, the hotel will be totally remodeled soon.More

Review collected in partnership with Hampton
Thank Sandra K
Response from GWEST21, Front Office Manager at Hampton Inn & Suites Lubbock SouthwestResponded 7 January 2018

Dear Sandra K, Thank you for taking time to review our property. I'm so happy to hear that every member of our staff was welcoming and helpful during your stay. That's our Hamptonality shining through! I'll definitely pass on your kind words to our housekeeping...More

Reviewed 6 January 2018

As Usual , Hampton Inn clean room and friendly staff. My Wife and I had colds, went down to get extra tissue, Night clerk fixed us up with some cold remedies , no charge. Said if we needed anything at all at anytime over night,...More

Thank SeguinTX
Response from GWEST21, Front Office Manager at Hampton Inn & Suites Lubbock SouthwestResponded 7 January 2018

Dear SeguinTX, Thank you for taking time to review our property. I'm delighted to hear that our front desk staff was helpful and accommodating to your needs. I'll definitely deliver your compliments to them. We are starting a remodel soon, and I hope to see...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$100 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lubbock
#1 Family Hotel in Lubbock
#2 Romantic Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lubbock
#1 Family Hotel in Lubbock
#2 Romantic Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (13)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
sahshisjj
26 March 2017|
AnswerShow all 3 answers
Response from GWEST21 | Property representative |
Yes, each room offers complimentary wired and wireless internet. We also have wireless internet throughout the hotel, including the lobby, fitness area, pool, and guest laundry.
0
Votes
robertapeto
7 October 2016|
AnswerShow all 3 answers
Response from malagandhi | Reviewed this property |
unfortunately no... sorry.
1
Vote
robertapeto
7 October 2016|
AnswerShow all 2 answers
Response from GWEST21 | Property representative |
No, unfortunately our hotel is not pet friendly.
0
Votes
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123
Room Tips
"Our room on first floor was quiet"
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"Only four floors, so no room is hard to get to; everything easily accessible."
Read review
"I have only been here once and the room was perfect."
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"We went with a double queen large. Two huge beds, with lots of space in room. good for lounging or even..."
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