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Hampton Inn & Suites Lubbock Southwest

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Hampton Inn & Suites Lubbock Southwest
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777 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Lubbock Southwest
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Showing 775: English reviews
Arlington, Texas
Reviewed 25 December 2016

We have stayed here 3 years. Ali, Daniel/Danny are the fantastic. Friendliest smiles. Polite. Kind. Always know us. The reason we stay here. But ALL staff is terrific. The hotel and amenities are great in all areas. Quiet. Location is perfect. Complimentary food is delicious and a huge savings. Keep up the great work. Compliments to all.

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Helpful?
Thank mcroager
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to review our property! We will certainly let Ali and Danny know what a wonderful job they do! Please do not hesitate to contact us next time you visit Lubbock, we look forward to seeing you again! Thank you Christina Gandhi

LITTLE ROCK
Reviewed 21 December 2016

We booked at the Hampton Inn & Suites for a graduation trip in Lubbock. We've never stayed at Hampton before. We were pleasantly surprised. The level of service, cleanliness and amenities were all awesome. Due to food allergies, I was not able to eat any of the items on the breakfast bar. The staff prepared me a separate meal upon...

Review collected in partnership with Hampton
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Helpful?
Thank ANGELA M
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to review us! Our staff always delivers 110% for our guests and we are glad they could help with breakfast. We love making our guests happy! Thank You Christina Gandhi

Attleboro, Massachusetts
Reviewed 21 December 2016

Was in town for graduation. Hotel was in great location - easy to get to and close to pretty much everything. Breakfast was good. good variety. Staff very friendly and always greeted you with a smile. Would stay again!

Review collected in partnership with Hampton
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Helpful?
Thank LMN717
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for the review! We are glad we could make graduation weekend enjoyable for you. Next time you are in Lubbock please do not hesitate to contact us! Thank You Christina Gandhi

Odessa, Texas
Reviewed 20 December 2016

I wanted to let all of you know, including all of your staff, what great care and hospitality that we received during our stay there December6 and 7. Most of you know I was in the hospital having a most unpleasant procedure done that left me very sick and weak. All of you went above and beyond the call of...

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Helpful?
Thank tmaltsberger79
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for your kind words! Here our guests are family and we understand situations people go through and we try to be there for them as much as we can! Our staff is always here to help make your stay as enjoyable and comfortable as possible! It makes us so happy to hear you enjoyed your stay....

Albuquerque, United States
Reviewed 16 December 2016

I also stay at Hampton Inn, because I always know the quality of staff, service, sleeping (the beds are always so comfortable) and the hot breakfast, I can expect. After a long drive or flight, I want the comfort of home away from home, and Hampton Inn does that for me.

Review collected in partnership with Hampton
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Helpful?
Thank janicej69
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to respond! We always want to make sure our guests feel right at home whenever they come & stay with us! What makes you happy, makes us happy!

Dallas, United States
Reviewed 15 December 2016

We were a party of three, hosting a meeting for 15. The staff set the room exactly as asked, provided coffee and water. When we needed additional chairs they responded immediately. We used the projector in the meeting room and were pleased that it functioned exactly as needed. Breakfast was provided for the meeting and the staff ensured we were...

Review collected in partnership with Hampton
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Helpful?
Thank ediap2016
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to review our property! We are pleased to hear that our staff was able to accommodate your meeting! We hope that the next time you need a meeting room, you will choose us!

Austin, Texas
Reviewed 5 December 2016

My band and I are on tour from Austin out to the west coast and passed through Lubbock. We found this hotel and booked the night of. We were tired from a long day of traveling and my voice was feeling really exhausted. Kim Zion, an employee here treated us with such respect, which we normally don't get, being in...

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Helpful?
Thank Christopher M
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Christopher M, Thank you so much for taking the time to review our property. We always want to make sure our guests feel 120% at home & we are so happy that Kim did just that! We will be sure to pass on your kind words & look forward to seeing you again in the future!

Lubbock, United States
Reviewed 2 December 2016

The staff at Lubbock's Hampton Inn and Suites are phenomenal! Kim was especially lovely and super accommodating and definitely made my stay! There is complimentary shuttle service (to anywhere! airports, restaurants, etc), complimentary breakfast (with waffles, toast, oatmeal, cereal, yogurt, etc etc etc), and complimentary dinner (delicious chicken fajitas) [dinner is available M-Th I believe]. Additionally, the room and bathroom...

Review collected in partnership with Hampton
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Helpful?
Thank dianahS535NM
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear dianahS535NM, We put a huge emphasis on service and we have the best staff to do so, we will be sure to pass on your kind words to Kim! Thank you for taking the time to review our property, we hope to see you again soon!!!

Georgetown, Texas
Reviewed 28 November 2016

Stopover on long drive from Colorado to Central Texas. Chose Lubbock because of location along route. Needed a rest stop to break a 14 hour trip from Evergreen CO to Georgetown TX. Easy access off loop. Good selection of restaurants on loop near hotel location. Gas available on corner.

Review collected in partnership with Hampton
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Helpful?
Thank Theron V
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Theron V, Thank you for taking the time to review our property! We are happy you chose to stay with us during your long road trip & are even happier that you didn't have trouble getting to our property! We hope you choose to come stay with us again if you are ever in the area!

Carbondale
Reviewed 25 November 2016

We stopped in Lubbock on the way to San Antonio for an Air Force graduation. Hotel staff was welcoming, hotel and rooms were comfortable and clean. Breakfast was great! Wonderful stay on Lubbock. Recommend!

Review collected in partnership with Hampton
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Helpful?
Thank K S
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear K S, We try to provide the best customer service possible to our guests. We are so happy you enjoyed our clean, comfortable rooms as well as our breakfast during your travel. We look forward to seeing you in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn and Suites is a very nice elegant place of stay for all types of travelers whether you are family traveling to get away or visiting family here or you are here for business. We offer a Deluxe Continental Breakfast with an on site hostess. Very friendly and helpful staff to help accommodate you and meet your expectations. ... more   less 

Additional Information about Hampton Inn & Suites Lubbock Southwest

Address: 5614 Englewood Ave, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: RM508 - RM824 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Lubbock Southwest 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn And Suites Lubbock Southwest
Hampton Inn & Suites Lubbock Southwest Hotel Lubbock
Hampton Inn Lubbock
Lubbock Hampton Inn
Hotel Style:
#1 Business Hotel in Lubbock
#1 Family Hotel in Lubbock
#2 Romantic Hotel in Lubbock
#4 Best Value Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Lubbock Southwest staff and other travellers.
6 questions
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Midland, Texas
over a year ago
Colorado Springs, Colorado
4 months ago
5 months ago
Lubbock

See all questions (6)

Questions? Get answers from Hampton Inn & Suites Lubbock Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the top floor due to noise of people walking around”
 of 5 bubbles rebeccarH9114OH, 11 Feb 2017 | Read review
“I think all the rooms will be quiet, since they are all away from elevators which normally cause issues.”
 of 5 bubbles lggg70, 31 Dec 2016 | Read review
“Top floor since no one above you”
 of 5 bubbles mcroager, 25 Dec 2016 | Read review
“Talk to Kim!”
 of 5 bubbles M4728AQchristopherm, 4 Dec 2016 | Read review
“Suites are a little more but they are worth because of the size”
 of 5 bubbles xfernandez713, 26 Oct 2016 | Read review
5 of 5