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28/01/2018 29/01/2018
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    Clarion Hotel

    3201 S Loop 289, Lubbock, TX 79423-1320
    +1 855-849-1513
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    28/01/2018 29/01/2018
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    Traveller (17)
    Room & Suite (6)
    Pool & Beach (3)
    Overview
    • Excellent25%
    • Very good21%
    • Average21%
    • Poor14%
    • Terrible19%
    Travellers talk about
    “huge atrium” (4 reviews)
    “atrium area” (6 reviews)
    “bit dated” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Clarion Hotel
    Special Offer: Choice Privileges Points
    Hotel deals
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (242)
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    1 - 5 of 242 reviews

    Reviewed 3 weeks ago

    I would prefer never to stay here again. Floor appeared as though has not been vacuumed. Hair on toilet. Used bar of soap on soap holder in bathtub. No pillows on bed. Took a good bit of time to get pillows because there was only...More

    Thank randyt62907
    Hotel's Favourite
    Reviewed 8 April 2017

    Another couple of doctor visits, another night in Lubbock, this time at the Clarion. This hotel was very nice. My first room smelled like smoke (they DO allow smoking on the premises) but they changed rooms with no problem. The room was comfy (king size...More

    Thank William V
    Response from DRockholt, Manager at Clarion HotelResponded 13 April 2017

    Thank you so much for your kind words regarding your stay with us. I am delighted that you enjoyed our breakfast and comfy rooms and we look forward to your next visit.

    Reviewed 4 weeks ago

    We stayed here two nights. The second day there, we left that morning and returned at 3:00pm to find that the towels had been taken, but not replaced. I tried to call the front desk, but the phone did not work. I couldn't call the...More

    Thank Ace15Ace
    Reviewed 4 weeks ago via mobile

    Dirty. Unprofessional staff. Most rooms do not have exterior windows. Dark with poor lighting. . A/C didn't work. TV remote had dead battery. Even at $75/night it was overpriced. I can't think of a single positive thing to say.

    Thank Ron D
    Reviewed 4 weeks ago via mobile

    Hotel can’t provide enough towels for everyone. And staff made light of it and really doesn’t care. I usually don’t complain about a Hotel as all I need is a clean place to sleep and take a shower. But taking a shower is really difficult...More

    Thank J K
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$69 - US$92 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Clarion Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Lubbock
    • Also Known As
    • Holiday Inn Lubbock Park Plaza Hotel Lubbock ,
    • Park Plaza Lubbock ,
    • Lubbock Park Plaza ,
    • Lubbock Holiday Inn
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    Traveller (17)
    Room & Suite (6)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (13)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    J K
    When do you plan to provide enough towels for all your guests?? On one of the biggest weekends of Lubbock, Texas Tech Graduation, you can barely give two towels per room? And not a single apology from the staff. Which means this must happen all the time. I stay in hotels quit a bit and have friends who manage them and the biggest pet peeve is never enough towels!!! We showed up and no towels. Told by front desk staff that they were out!! And then it is December and cold and get to the room and everything is unplugged. Including the heater/Air conditioner. Was told that second floor isn’t used much, so for winterization, unplug such things. That is the worst excuse I have ever heard. And if there is a hard freeze, and no low heat going, you are asking for plumbing issues. So the staff must thing the guests are stupid!!. So back to my question? Do you think you can ever provide enough towels for full occupancy, as I overheard numerous of times that hotel was all booked up!
    16 December 2017|
    Answer
    Response from edgars20132015 | Reviewed this property |
    I have no idea why I received your post as I was an unhappy guest in July. Be assured I am not with the hotel. We had a family reunion there and will not be having another at this particular hotel. We had numerous... More
    0
    Votes
    playabaja
    22 November 2016|
    AnswerShow all 3 answers
    Response from DRockholt | Property representative |
    We are Pet Friendly and charge only $15.00 per pet.
    0
    Votes
    enaiowen
    26 September 2016|
    AnswerShow all 3 answers
    Response from amyo986 | Reviewed this property |
    I do not know if they had them or not...I would question the fact they had substandard a/c , questionable services around the hotel.
    0
    Votes
    Room Tips
    "Choose another hotel. Seriously."
    Read review
    "Inside! There is an outside room and inside facing the atrium and pool."
    Read review
    "Stay elsewhere. Air conditioning is not reliable in many of the rooms."
    Read review
    "leaving the hotel"
    Read review
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