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La Quinta Inn & Suites Mansfield

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143 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Mansfield
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Showing 143: English reviews
Mansfield, Texas
Reviewed 31 July 2016

There was a shortage on face towels and was less and less everyday. Also the showers and sinks are not average height for the average person. We also had a slight fly and gnat problem in our room as well as our room wasn't vacuumed daily. Other than that service at the front desk was excellent and the manager Angelina...

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Helpful?
Thank cliffordg4040
Christy B, General Manager at La Quinta Inn & Suites Mansfield, responded to this review

Clifford, thank you for your recent stay with us. I apologize for the inconveniences that occurred during your stay here. I will make sure that we address these issues to make sure that do not continue. We appreciate your feedback and we hope to see you soon.

Reviewed 31 July 2016 via mobile

We stay at many La Quintas but this was the worst experience ever with customer service. Front desk worker(Dawn) was very rude 2 nights in a row. Don't ask her for any help b/c she will act put out that she has to do anything. Totally unacceptable!! Room not cleaned!!

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Helpful?
Thank Scott R
Christy B, General Manager at La Quinta Inn & Suites Mansfield, responded to this review

Scott, thank you for taking the time to let us know what we can improve on. I will make sure that all of our staff is fully trained to be able to provide the best customer service. That is our #1 goal. Please let me know the next time you are in the area and I will make sure that...

Phoenix, Arizona
Reviewed 29 July 2016

After realizing we had not made a reservation at a nearby Hilton property that we thought we had (and they were sold out for the night), we saw this property nearby. It looked great so we decided to give it a try. Big mistake. Looked great from the street and the lobby was bright and clean, though the desk clerk...

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Helpful?
Thank bessiedear
Angelina B, General Manager at La Quinta Inn & Suites Mansfield, responded to this review

Thank you for choosing La Quinta Inn & Suites Mansfield! We make guest satisfaction our #1 goal. I apologize for the experience you had at our hotel, we are making improvements to our rooms, to improve the experience our guest have! We hope that when you find yourself in Mansfield again, you will consider giving us another try and we...

Mansfield, Texas
Reviewed 28 July 2016

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Helpful?
Thank gracybreslin
Angelina B, General Manager at La Quinta Inn & Suites Mansfield, responded to this review

Lincoln, Nebraska
Reviewed 13 July 2016

We stayed at this location with my son's baseball team. The hotel was very run down but the staff said they are due for an upgrade this winter. The fridge in our room smelled like rotten meat when a freezer goes bad. I will give them credit for removing it but later found that they were aware of the issue...

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Helpful?
Thank joec2017
Angelina B, General Manager at La Quinta Inn & Suites Mansfield, responded to this review

Thank you for choosing La Quinta Inn & Suites Mansfield! We make guest satisfaction our #1 goal. I apologize for the experience you had at our hotel, we are making improvements to our rooms, to improve the experience our guest have! We hope that when you find yourself in Mansfield again, you will consider giving us another try and we...

Lake Worth, Texas
Reviewed 6 July 2016 via mobile

My family and I decided to stay at the LaQuinta Inn Mansfield Tx for the 4th of July holiday. My Nephew arrived and checked in at the hotel first and upon my arrival my Nephew was in the lobby getting another room assigned because there were bed bugs found in their room. Red flag #1. Being a LaQuinta Returns Member...

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Helpful?
2Thank rozzie1969
Angelina B, General Manager at La Quinta Inn & Suites Mansfield, responded to this review

Thank you for choosing La Quinta Inn & Suites Mansfield! We make guest satisfaction our #1 goal. I apologize for experience you had at our hotel, we are making improvements to our rooms, to improve the experience your guest have! We appreciate your feedback and ensure you that we are doing everything we can to deliver a fresh, new product...

Bossier City, Louisiana
Reviewed 6 July 2016

We go to Mansfield often because we have family there. We took our pets so unfortunately we stayed at the hotel. Room 321 has open mold spurs on the bedroom ceiling and wall!!! I'm so upset that they would even put us in that room. The corners of the 2 rooms we stayed in are dusty and filthy. The sheets...

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Helpful?
1Thank fmlark
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Mansfield, responded to this review

I am so sorry that you were disappointed during your stay with us. Providing a clean and comfortable room to our guests is extremely important to us. We appreciate your feedback, and it will be shared with management as well as housekeeping. Sincerely, Jenna La Quinta Customer Care Team

Georgetown, United States
Reviewed 5 July 2016

This hotel is nice, comfortable, and clean. Highly recommended. Friendly staff, breakfast in the morning and snacks available from the front desk area. This is a great value for your money; will stay here again.

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Helpful?
Thank Anita M
Angelina B, General Manager at La Quinta Inn & Suites Mansfield, responded to this review

Thank you for choosing La Quinta Inn & Suites Mansfield! We make guest satisfaction our #1 goal. We are glad to hear you had such a great experience at our hotel. We work everyday to make sure that our guest walk out our doors happy about the experience they had. Thank you for taking the time to give us some...

Bossier City, Louisiana
Reviewed 4 July 2016 via mobile

This was the second time we have stayed here and it's still below average. First the good parts. The lobby, pool, fitness center and public areas all appear to be very clean. Someone was always cleaning something in the halls or lobby. The coffee in the lobby was always hot. The rooms is where the problem is. Our first room...

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Helpful?
1Thank JJSBCITY
Angelina B, General Manager at La Quinta Inn & Suites Mansfield, responded to this review

Thank you for choosing La Quinta Inn & Suites Mansfield! We make guest satisfaction our #1 goal. I apologize experience you had at our hotel, we are making improvements to our rooms, to improve the experience your guest have! We hope that when you find yourself in Mansfield again, you will consider giving us another try and we will do...

Mansfield, Texas
Reviewed 22 June 2016

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Helpful?
Thank 188darienc
Angelina B, General Manager at La Quinta Inn & Suites Mansfield, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about La Quinta Inn & Suites Mansfield

Address: 1503 Breckenridge Rd, Mansfield, TX 76063-8873
Region: United States > Texas > Mansfield
Price Range: RM387 - RM569 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Mansfield 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Mansfield
La Quinta Inn & Suites Mansfield Hotel Mansfield
La Quinta Mansfield
Mansfield La Quinta
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Questions & Answers

Questions? Get answers from La Quinta Inn & Suites Mansfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Give the room a good look before moving in.”
 of 5 bubbles jdwms, 13 Jun 2016 | Read review
“Corner suites are very nice.”
 of 5 bubbles lindamaggiev, 4 May 2016 | Read review
“Room 207 (and, presumably x07) is near the elevatos without being to loud.”
 of 5 bubbles RDW2, 4 Jan 2016 | Read review
“Quiet rooms.”
 of 5 bubbles juanh37, 24 Nov 2015 | Read review
“Second floor above the office is very quiet and the suites have comfortable recliners.”
 of 5 bubbles jmH4182BH, 2 Sep 2015 | Read review
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