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I requested a quiet room that was far from the road. We ended up in a room at the very end on the second floor. It was far enough from the road to be quiet. The rooms opened to the outside, and I did not...More
Went home for the holidays and stayed in Quality Inn. Been awhile since I actually stayed here. Did not realize all the recent upgrades (shower, a/c, carpet, bedding, chair, mirrors, lamps, etc..) this hotel has made WITHOUT increasing their prices! Still excellent customer service. Dawn...More
Response from qualityinnmarshall, Front Office Manager at Quality Inn Marshall
Thank you for your loyalty and such kind words. I am glad our upgrades please you. We look forward to seeing you again!
The hotel is clean the people are friendly and the service was great. I went to this property because the price was right and the place was well kept. I ask the young lady about group rates as my family was getting ready for a...More
I have never treated any guest the way my son and I was treated. First we got sick from the room it's self to find out from it's because of mold in the bathroom in the suite 206. It made all of us very sick....More
Response from qualityinnmarshall, Manager at Quality Inn Marshall
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
We stayed 1 night on our way back home from a Cruise. They a bunch of construction workers staying there too. I walked into the room and sat on couch. An earring poke me in the leg that was laying on the sofa cushion. Carpet...More
Response from qualityinnmarshall, Front Desk at Quality Inn Marshall
Please accept my most sincere apology, It pains me to hear that you had such a horrid stay. This month all of our rooms have been getting renovated, the room you had stayed in is finally in the process as well. Please note I am...More