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Courtyard McAllen Airport

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Courtyard McAllen Airport
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83 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Fredericton, Canada
Reviewed 4 days ago NEWvia mobile

Marriotts are my go-to hotel for short stays - Courtyards in particular for the convenience of the Bistro. They're fairly consistent and usually warrant their 3-stars. This one was an exception. Although the room was nice and the bed was the comfy Marriott standard, the bathroom was gross. The tub walls were lined with some cheap material that was heavily...

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Helpful?
Thank Carine_Libre
courtyardmfecygm, General Manager at Courtyard McAllen Airport, responded to this review

Dear Carine_Libre, Thank you for taking the time to share your recent experience at the Courtyard by Marriott McAllen Airport with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort...

CC
Reviewed 1 week ago via mobile

I took my mom to McAllen for a jewelry show that was being held at the Convention Center there and we stayed at this hotel. My 2 sons also came with us. It was only overnight, but we booked the Presidential Suite. First, the customer service at this hotel is amazing. From the woman that checked us in and out...

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Helpful?
Thank M J
courtyardmfecygm, General Manager at Courtyard McAllen Airport, responded to this review

Dear M J, Thank you for choosing Courtyard by Marriott McAllen Airport. We are excited to hear your stay was excellent and to your satisfaction. It is our goal to meet and exceed our guest's expectations. Hope to see you again soon and again thank you staying with us! Courtyard by Marriott McAllen Airport Team

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Had a great stay, friendly staff, great rooms, and the internet was one of the fastest. The drinks at the Bistro were a perfect way to relax after a long day of work. I will be coming back and telling my coworkers to stay here next time. Congrats on a great team!

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Helpful?
Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Had a wonderful stay at the Courtyard by Marriott! The front desk staff is the friendliest and most attentive. During my 4 day stay Suhayl made sure all my needs were attended. I will definitely be coming back and staying with them!

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Helpful?
Thank Trip A
Mexico City, Mexico
Reviewed 3 weeks ago

It was my first time in McAllen, and as an investor, this hotel make me feel right at home from the moment I checked in, until the complimentary shuttle took me to the airport. The breakfast option are very healthy and affordable. I was able to use the gym twice while there and it always smell fresh. The hotel is...

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Thank isaurogm
Vero B
Reviewed 26 January 2017 via mobile

The Marriott courtyard is located in a very convenient location. Within 1 mile of the airport and very close to the mall shopping and the loop exit. From the outside the hotel looks great and well kept. The lobby is well appointed with a bar and Starbucks serving coffee shop during the day. The service was excellent upon checking. The...

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Helpful?
Thank tom8to
courtyardmfecygm, General Manager at Courtyard McAllen Airport, responded to this review

Thank you for choosing Courtyard By Marriott McAllen Airport. It was a pleasure serving you, we appreciate all your feedback and will communicate it to our team. Again, thank you. Courtyard By Marriott McAllen Airport Team

Altoona, Pennsylvania
Reviewed 17 January 2017

Nice place, Good Staff..located close to Airport and shopping areas. Great restaurants in the area also My problem was they charged my credit card 50.00 one day and 60.00 on another for incidentals.. that I didn't even have.. I checked in on a Thursday Jan 12th and checked out on Sunday Jan 15th Tuesday Jan 17th, I checked and the...

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Helpful?
Thank Mike H
courtyardmfecygm, General Manager at Courtyard McAllen Airport, responded to this review

Mike H, We appreciate your feedback, we are glad you enjoyed your stay and happy to hear the good comments on our staff. The length of the authorizations on your bank card depends on each bank institution. We apologize for any inconvenience this may have caused. Thank you for staying with us!

McAllen, Texas
Reviewed 6 January 2017 via mobile

I stayed in this hotel for a night. Checked in at 4pm, left our luggage in the room and went shopping until about 10:30 pm. When we returned to our room all tired out and expecting to get a good nights rest we had been locked out of our room. It turns out they replaced the normal door locks with...

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Helpful?
1Thank Manuel G
courtyardmfecygm, General Manager at Courtyard McAllen Airport, responded to this review

Dear Manuel G, Please allow me to start by apologizing for the inconvenience you have experienced during your stay. We thank you for your feedback which we will use to correct the issue, and assure that no other guest has to experience what you did. We strive to provide you with excellent customer service and are sorry we felt short...

San Antonio, Texas
Reviewed 26 November 2016

Check-in was fast and painless even late at night. The room looked great--like it had never been stayed in. The contemporary design was implemented with visually appealing, practical furnishings. The bed was very comfortable. The granite bathroom countertop was a nice touch, and the full-height sliding glass door for the shower entry was pretty impressive. Will definitely stay there again.

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Helpful?
1Thank Matt C
Corpus Christi, Texas
Reviewed 26 November 2016 via mobile

Very disappointing visit As a long term platinum member I asked for an upgrade. They said we were full the night before and a lot of rooms were dirty. I said ok I can wait. Then they said wait we have room 114 I said ok is it extended king? No I said ok I will wait, after going round...

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Helpful?
1Thank L G L
courtyardmfecygm, General Manager at Courtyard McAllen Airport, responded to this review

Dear L G L, We are sorry we didn’t provide the high quality of services you deserve during your stay with us. This is not typical of our hotel and staff, and we have addressed the issues you mentioned to ensure it does not happen again. We try to make each guest experience a great one at our hotel as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard McAllen Airport

Address: 2131 S 10th St, McAllen, TX 78503-5407
Region: United States > Texas > McAllen
Price Range: RM394 - RM722 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard McAllen Airport 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Courtyard By Marriott Mcallen Airport Hotel Mcallen
Courtyard Mcallen
Mcallen Marriott
Mcallen Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard McAllen Airport staff and other travellers.
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Questions? Get answers from Courtyard McAllen Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor was ideal”
 of 5 bubbles isaurogm, 1 Mar 2017 | Read review
“Ask for room on top level (level 3) to avoid hearing people thump around in the room above.”
 of 5 bubbles alanm431, 20 Feb 2015 | Read review
“get a king overlooking the pool.”
 of 5 bubbles thomass885, 30 Jun 2014 | Read review
“Second floor is ideal; third floor (penthouse) can get hot.”
 of 5 bubbles watsonk, 4 Sep 2013 | Read review
“As usual in a busy place the corner rooms are less noisy...”
 of 5 bubbles TinaMLove, 28 Jul 2013 | Read review
5 of 5