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Hampton Inn & Suites McAllen

356 reviews
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Traveller (24)
Room & Suite (17)
Dining (7)
Overview
  • Excellent59%
  • Very good28%
  • Average7%
  • Poor4%
  • Terrible2%
Travellers talk about
“off the highway”(7 reviews)
“room was clean”(14 reviews)
“family trip”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites McAllen
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (356)Write a Review
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134
57
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12
8
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134
57
16
12
8
Show reviews that mention
All reviewsoff the highwayroom was cleanfamily tripcomplimentary breakfastbusiness staywould definitely stay here againcookieshousekeeping staffwafflesthe breakfast areagreat place to staysouth texasvery nice hotelgreat roomsla plaza mallconvenient locationinns
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1 - 5 of 227 reviews
Reviewed 2 weeks ago

Great stay , all were very courteous and helpful. Breakfast and evening chocolate and cookies were great. Very clean every day. The only problem was the traffic conjestion leaving and entering hotel. It was very dangerous going in and out.

Review collected in partnership with Hampton
Thank cruzf2018
Hotel's Favourite
Reviewed 23 October 2017

We were seeking friendly hospitality and we were not disappointed. I always look for a Hampton because of the comfort, cleanliness and organization. The breakfast area was well maintained constantly asking if they could assist with anything. The entire staff was warm and delightful. I...More

Review collected in partnership with Hampton
Thank Cynthia G
Response from rodrirau18, Front Office Manager at Hampton Inn & Suites McAllenResponded 26 October 2017

Thank you so much for taking time out of your schedule to provide us with your feedback on our guest's surveys. Hope you had a great stay with us, we always strive to exceed the expectations of our guests by providing them with the superior...More

Reviewed 21 November 2017

We typically like to stay in higher end hotels. This visit was a rather short trip and ended up staying at the Hampton to be close to other family members who were staying nearby. The room was clean and the staff were helpful. The complimentary...More

Thank Bill F
Response from JEcheverriaA, General Manager at Hampton Inn & Suites McAllenResponded 27 November 2017

Good day, First of all, thank you for choosing our Hampton Inn & suites McAllen on your last visit to this city. we are pleased to know that your stay here with us meet your expectations. We hope you give us the opportunity to serve...More

Reviewed 19 November 2017

Electricity went off and the AC in the room was never fixed it wax so hot my parents had to leave on their birthday night! No refund was made very disappointed! Dont visit try other hotels la quinta is very good in alamo tx!

Review collected in partnership with Hampton
Thank 666yanitzap
Response from Gloria D, Director of Sales at Hampton Inn & Suites McAllenResponded 20 November 2017

I sincerely apologize for your inconvenience. I searched our log books and spoke with the staff. We don't show that your parents complained to the front desk. We would have addressed the issue had we known. Again, I apologize for the inconvenience. Sincerely, Gloria Doyle

Reviewed 11 October 2017

Awesome service over the past six weeks! You made me feel right at home. Where do I begin? Jessica, Gen. Mgr. and Gloria, Sales Mgr. were awesome and as with many organizations, the positive attributes can be seen throughout the house! The front desk folks...More

Review collected in partnership with Hampton
Thank Jeffrey S
Response from rodrirau18, Front Office Manager at Hampton Inn & Suites McAllenResponded 12 October 2017

Thank you so much for taking time out of your schedule to provide us with your feedback on our guest's surveys and your loyalty to our brand. Thank you so much for your kind loving comments! Glad we made you feel like home, hope you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$81 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$81 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (24)
Room & Suite (17)
Dining (7)
Pool & Beach (2)
Hotel & Grounds (26)
Bathroom (6)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Top floor, away from the elevator and no connecting room"
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"Choose another hotel. This is not up to Hampton standards."
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"drive to Mission"
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"all floors are quiet, and rooms are very clean. friendly employees."
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