We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Casa De Palmas Renaissance McAllen Hotel

Show Prices
#17 of 41 Hotels in McAllen
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Casa De Palmas Renaissance McAllen Hotel
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

234 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 222: English reviews
Reviewed 3 weeks ago

The grounds are pleasant to walk and there are many interesting plants growing inside as well as outside. I enjoyed the architecture and old world style, pleasant and relaxing. There's a pool, plaza and restaurant. Although if the manager Mr. Harper is filling coffee cups in the restaurant, he seems to ignore tables where only one is seated. The bed...

 Report
Helpful?
Thank Bennett N
Renaissance M, General Manager at Casa De Palmas Renaissance McAllen Hotel, responded to this review

Dear Bennett N, Thank you so much for the 5-star review, as well as for selecting our hotel for your most recent stay in McAllen. We appreciate your business and the fact that you took the time to provide a review for our wonderful property. We are delighted that you enjoyed the pleasant and relaxing atmosphere of our historic hotel....

Kathmandu, Nepal
Reviewed 4 weeks ago

As a Marriott elite customer and with frequent stays at Casa de Palmas Renaissance over the years, I have noticed a steady decline in service and quality of stay. My recent stay confirmed to me that I need to and will locate another property for my 2017 travels. Front desk staff and concierge staff go out of their way to...

 Report
Helpful?
Thank Joseph S
Management response:

Dear Joseph S. Thank you for your ongoing loyalty to the Renaissance Casa de Palmas, as well as the Marriott family of brands. As well, thank you for taking the time to complete a Trip Advisor review. We truly appreciate you. I am certainly disappointed to hear that you feel as though quality levels have declined over the years. I...

Columbus. Ohio
Reviewed 15 November 2016

This is an old hotel. So if you go in NOT expecting a standard Marriott, you might be pleasantly surprised. Our room, on the 3d floor, was small, somewhat dark, with 2 double beds [we were told they were queens...don't think so]. There was no room phone to call the front desk [had to use our cells] and few electrical...

 Report
Helpful?
Thank peebs777
Renaissance M, General Manager at Casa De Palmas Renaissance McAllen Hotel, responded to this review

Dear peebs777, Thank you for selecting the Renaissance Casa de Palmas Hotel for your stay in November. We are delighted that you discovered our property during your time in McAllen. We do have a pretty amazing staff and I am personally delighted to know that they were such an immense help to you and your group. I hope that you...

Monterrey, Mexico
Reviewed 14 October 2016

They´re not fooling anyone. They advertise this as a 3 stars hotel, and we got a plain 3 stars hotel. It´s my fault that I grew higher expectations. Probably because it was #1 in Trip Advisor, or because the building is considered a local landmark. Anyway, my high hopes were lowered when we found the pool and courtyard were under...

 Report
Helpful?
1Thank RicherTrips
Iris C, Front Office Manager at Casa De Palmas Renaissance McAllen Hotel, responded to this review

RicherTrips Thank you for sharing your experience with us. We appreciate your comments and have shared them with the staff. I hope once the pool and room’s renovation is completed you will allows us to serve you again. Our rooms renovation will begin in January 2017. I apologized we didn’t meet your expectations during your stay at our property.

Fort Worth, Texas
Reviewed 13 October 2016

If you are accustomed to staying at a Renaissance, do not stay here. Be careful of people describing it as "historic", "classic" or "charming". Yes, the building is cool, old Texas style. HOWEVER, the place is a dump. The rooms are so dark, I couldn't do anything. The carpet has been here since 1970s and the furniture don't look any...

 Report
Helpful?
Thank hollisph
Iris C, Front Office Manager at Casa De Palmas Renaissance McAllen Hotel, responded to this review

Hollisph Thank you for sharing your experience with us. We strive to deliver the best experience and relaxing atmosphere for our guest and we fell short meeting your expectations. I hope once our pool renovation and rooms which will begin in January 2017 you will give us an opportunity to serve you again. Thank you again for stay out property...

Dallas, Texas
Reviewed 8 October 2016

This was my 3rd visit to this classic hotel, so that should tell you something. This hotel is very well maintained for it's age. It still has elegance and style of the early 1900's. The staff has always been friendly and professional and with the hot Texas summer the covered parking is a huge plus.

 Report
Helpful?
Thank Luke V
Austin TX
Reviewed 2 October 2016 via mobile

I debated posting this but I just now seeing had an interaction at the front desk that's made up my mind. First of all this place is very very old and at one point was probably a very nice old Spanish style hotel. There's a lot of construction going on in the center courtyard which makes it hard to tell...

 Report
Helpful?
2Thank Dclairmoff
Iris C, Front Office Manager at Casa De Palmas Renaissance McAllen Hotel, responded to this review

Dclairmoff Let me begin by offering my sincere apology for the inconvenience you encountered during your stay at our hotel. Our goal is for all gusts to have a relaxing and comfortable stay at our hotel we felt short on achieving this experience for you. I hope once we have completed our pool and rooms renovation you give us an...

McKinney, Texas, United States
Reviewed 1 September 2016

Casa De Palmas has been a Marriott property for 16 years and is beginning major renovations on the hotel. The hotel is a true beauty right now, but upgrades to rooms and pool area. Very quaint with balcony rooms overlooking interior courtyard pool. The employees show the pride in this hotel and we were warmly greeted by Elsa Lira, the...

 Report
Helpful?
Thank Lisa_Recommends_This
Houston, Texas
Reviewed 29 August 2016

Very interesting hotel, old school. It's quaint and quiet. Gracious South Texas hotel complete with historical markers, circular stairs in lobby and genteel staff. Brick wall in room and wood beam ceiling really lends a 70s feel and it's quite comfy. Great pool in the central courtyard, nice lobby bar. Small bath but large room with small window, fridge, coffee...

 Report
Helpful?
Thank Penguin S
CA
Reviewed 21 August 2016 via mobile

This is the place you want to stay if you're traveling for business. They offer a hotel shuttle to and from the airport that runs on the hour and half hour. Complimentary breakfast for Marriott Members. Restaurant on site. Walking distance to other restaurant and bars.

 Report
Helpful?
Thank BRANDI N

196 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (156)
Viewed
Hotel & Grounds (48)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (35)
Viewed
Bathroom (8)
Viewed
View from Room (8)
Viewed
Dining (2)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (12)
Viewed
Dining (2)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these McAllen hotels
2.5 km away
DoubleTree Suites by Hilton Hotel McAllen
4.3 km away
Hawthorn Suites by Wyndham McAllen
2.7 km away
Embassy Suites by Hilton McAllen Convention Center
Show Prices
Show Prices
Show Prices
2.2 km away
Smart iStay Hotel in McAllen
2.8 km away
La Quinta Inn & Suites McAllen Convention Center
2.2 km away
Hampton Inn & Suites McAllen
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Spanish Room
Spanish Room
Cuisines: International, Spanish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This historical, full-service luxury hotel originally built in 1918 is located in the heart of the city within walking distance of the entertainment & downtown shopping district. It is conveniently located 2 miles North of McAllen Miller International Airport and La Plaza Mall. The charming hotel combines the magic of yesterday with the conveniences of today offering a rich experience of hospitality, luxury, and comfort; a blend of the old-world and the contemporary unparalleled to any other hotel in the valley. Our full-service hotel features a total of 165 deluxe guestrooms, 24 hour business center, 24 hour state-of-the-art fitness center, on-site restaurant, bar, private club lounge, stunning courtyard pool and up to 6500 square feet of elegant event space. ... more   less 

Additional Information about Casa De Palmas Renaissance McAllen Hotel

Address: 101 N. Main St., McAllen, TX 78501 (Formerly Renaissance Casa de Palmas)
Region: United States > Texas > McAllen
Price Range: RM428 - RM839 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa De Palmas Renaissance McAllen Hotel 3.5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Priceline and Travelocity so you can book your Casa De Palmas Renaissance McAllen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Casa De Palmas Hotel Mcallen
Renaissance Mcallen
Mcallen Renaissance
Hotel Style:
#8 Business Hotel in McAllen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Casa De Palmas Renaissance McAllen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the third floor were quiet. I found the A/C and heating to work well.”
 of 5 bubbles 202bennettn, 31 Dec 2016 | Read review
“Rooms on the inside facing the pool is quieter.”
 of 5 bubbles 672lukev, 7 Oct 2016 | Read review
“Room 363 with Private Balcony Overlooking Courtyard/Pool”
 of 5 bubbles Lisa_Recommends_This, 1 Sep 2016 | Read review
“Courtyard balcony”
 of 5 bubbles PaulB182, 18 Aug 2016 | Read review
“Some first floor rooms have a door that leads directly to the pool. Convenient.”
 of 5 bubbles mdmgroup981, 10 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay