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BEST WESTERN Rose Garden Inn & Suites

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289 Reviews from our TripAdvisor Community

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Showing 110: English reviews
1 review
Reviewed 4 weeks ago

The service was not well, as we arrived for check in the front desk clerk Alejandra was a little rude would respond with attitude. This clerk was on her personal phone as we arrived by the way. The bed had some rodents on it and the restroom was not too clean. There was a lot of noise and we were... More 

Helpful?
Thank Jessica M
1 review
Reviewed 27 September 2016

Previously I have stayed here and had no problems. Unfortunately I could not say the same for this trip. After check in and the hubby I were getting settled in and I was about to undress and get comfortable two people walked into our room. The error was the service desk made them the same key for our room. Thankful... More 

Review collected in partnership with Best Western

Helpful?
Thank Gilda M
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2016

The staff is nice and works very good. The rooms are very nice and clean, they are very accesible, you can park near your room. But the wi-fi could have been better and the breakfast definitely needs improvement, it was not good. Overall it was a good visit.

Helpful?
Thank Natalia S
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 August 2016 via mobile

Hotel was ok... nothing bad to report. room was clean. we were allowed to check in around 1130am, which was a plus. nice area lots of shopping. not more than 10 mind from anything... would stay again.

Helpful?
Thank Keith L
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2016 via mobile

We were in town for the TAAF Games of Texas. This was our first visit to McAllen. This hotel was great! Our kids LOVED the pool! The breakfast was very good. I really liked that I didn't have to stand and wait to make my own waffles/pancakes! They were already made:-) The front desk staff was very helpful and friendly.... More 

Helpful?
Thank SWT1999
Austin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 May 2016

This Best Western is a great value and a super hotel to stay at. I always stay here when I'm in the RGV. Location, quality of service and quality of the hotel is great. Grounds are well maintained and has 24 hr security.

Review collected in partnership with Best Western

Helpful?
1 Thank Rick A
Houston, Texas
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 May 2016 via mobile

Great Stay- we stayed here as a kid, over 20 years ago....this weekend I stayed in suite 212 and had no issues. The place was quiet, clean rooms, and friendly people greeting you. I would definitely stay here again for the price and location!!!!! The did you upgrades since I last stayed here for the better. Can't go wrong.

Helpful?
Thank Mike G
McAllen, Texas
1 review
Reviewed 29 April 2016

OK and clean, close to the mall and the main stores. But the manager Mr Esparza do not care about people 0 customer service do not expect any help from management. I forgot my ID and after been told they were going to saved for me, I was told by Mr Esperza that "why he would care helping me out..."

Helpful?
Thank tonnyvn
California, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 April 2016

Clogged toilet that took 11/2 hours to fixed. Maintenance man speaks spanish only and need a translator. Loud music(drums) playing until 2:30am. Pool needs to clean from debris(leaves,etc) Day personnel are helpful and friendly. Location is good.

Review collected in partnership with Best Western

Helpful?
1 Thank Jimmy M
Dubuque, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 February 2016

Clean but very poor lighting....Loud party above us and couldn't sleep the last night of our stay....... I reported the problem when checking out at 5:00 AM.....Issues with the check out statement and they were to email with explaination but no response.

Review collected in partnership with Best Western

Helpful?
1 Thank Deborah S

4 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Rose Garden Inn & Suites

Address: 300 E Expressway 83, McAllen, TX 78503
Region: United States > Texas > McAllen
Price Range: RM353 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Rose Garden Inn & Suites 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Rose Garden Hotel Mcallen
Best Western Rose Garden Inn And Suites
Best Western Mcallen
Mcallen Best Western
Hotel Style:
#2 Family Hotel in McAllen
#3 Best Value Hotel in McAllen
#5 Business Hotel in McAllen
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Rose Garden Inn & Suites staff and other travellers.
2 questions
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Montgomery, Texas
2 months ago
Montgomery, Texas
2 months ago

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Questions? Get answers from BEST WESTERN Rose Garden Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms open to outside. choose a bottom floor if you don't want to deal with stairs.”
 of 5 bubbles MaryH631, 7 Feb 2016 | Read review
“Pool is busy and very kid friendly.”
 of 5 bubbles femadude, 24 Aug 2015 | Read review
“Smell it first.”
 of 5 bubbles pichaelm, 6 Dec 2014 | Read review
“I asked for an interior room and it was on the first floor across from the pool didn't hear any noise from the road.”
 of 5 bubbles familyof5_1989, 14 Sep 2014 | Read review
“Ask for an interior room if quietness is a priority.”
 of 5 bubbles DaysInDallas, 14 Feb 2014 | Read review
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