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04/02/2018 05/02/2018
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    DoubleTree Suites by Hilton Hotel McAllen

    1800 S 2nd St, McAllen, TX 78503-1289
    +1 855-605-0318
    Hotel website
    Lowest prices for your stay
    04/02/2018 05/02/2018
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    Traveller (58)
    Room & Suite (21)
    Dining (8)
    • Excellent62%
    • Very good23%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “double tree” (30 reviews)
    “warm cookies” (9 reviews)
    “open atrium” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree Suites by Hilton Hotel McAllen
    Special Offer: Double Points, Every Stay
    Hotel deals
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (476)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 393 reviews

    Reviewed 3 days ago

    The hotel was clean and the staff were very pleasant to speak with. The breakfast supplied was warm at the breakfast staff as well very attentive. Rooms were well kept except for the nights stay the staff did not make up the room after the...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Ronald A
    Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded yesterday

    Hi Ronald A, Thank you for providing feedback regarding your recent travels to DoubleTree McAllen! We appreciate your comments and look forward to serving you again while in McAllen! Take Care! Warmest Regards, Crystal

    Hotel's Favourite
    Reviewed 12 July 2017

    First of all, our room provided everything we wanted - with an additional living area including a sofa. It was a comfortable size and clean. Unfortunately, I was sick during our entire 3 day stay in McAllen. I was not looking forward to staying at...More

    Thank Mom23TeenBoys
    Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 14 July 2017

    Hi Mom23TeenBoys, We appreciate you sharing your comments regarding your recent stay with us! Thank you for recognizing the caring, attentive service provided while you were under the weather. Our staff prides themselves on caring for our customers and finding ways to meet/or exceed expectations!...More

    Reviewed 6 days ago

    I stay here often for business and I always enjoy my stay. Customer service is awesome, rooms are clean and beds are comfortable. I have never seen a bug in any of the rooms and the rooms meet all of my needs.More

    Review collected in partnership with DoubleTree by Hilton
    Thank I7927GSninab
    Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded yesterday

    Hello I7927GSninab, We sincerely appreciate your honest feedback regarding your stays with us! We are elated to learn the hotel meets all of your traveling needs and that you enjoy the service provided by our staff! We sincerely look forward to seeing you again soon!...More

    Reviewed 2 weeks ago

    Decent place. Has changed over the last time. Worth the price. Close to everything as far as that side of McAllen. Will not be dissatisfied with the staff of the rooms. Wish the food was better but drinks were good

    Review collected in partnership with DoubleTree by Hilton
    Thank W6908PRjasonr
    Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 1 week ago

    Hi W6908PRjasonr, Thank you for your feedback regarding your recent stay with us! We are happy to hear you enjoyed the great location of the hotel and our service! We look forward to seeing you again soon! Warmest Regards, Crystal

    Reviewed 3 weeks ago

    Nice updated hotel very clean very friendly staff. 2 night stay was pleased, good location easy access to expressway. bar area was very nice pool was clean rooms were clean and very cozy definitely recommend.More

    Review collected in partnership with DoubleTree by Hilton
    Thank rudyt857
    Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 3 weeks ago

    Hello rudyt857, We appreciate your positive comments about your recent stay with us! We're elated to learn you highly enjoyed the convenient location of the hotel and that you were pleased with your overall hotel accommodations! We can't wait to see you and the family...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$95 - US$167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in McAllen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your DoubleTree Suites by Hilton Hotel McAllen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • McAllen
    • Also Known As
    • Embassy Suites Mcallen ,
    • Mcallen Embassy Suites
    Add Photo Photos
    Traveller (58)
    Room & Suite (21)
    Dining (8)
    Pool & Beach (3)
    Hotel & Grounds (78)
    Business Centre & Event Rooms (3)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    Richard T
    25 April 2017|
    AnswerShow all 2 answers
    Response from Crystal L | Property representative |
    Hi Richard, The Presidential Suite has 2 bedroom, 2 bathrooms and each room has it's own private balcony. Those types of suite are only located on the 9th floor which offer great views of the city of McAllen. The suites... More
    19 June 2016|
    AnswerShow all 5 answers
    Response from AndreaRodriguez1 | Property representative |
    I'm so sorry for the delay, no our hotel is not pet friendly. Sorry.
    Room Tips
    "get a higher floor for quietness, corner suites are huge"
    Read review
    "Lower floors might be better as the elevator was not always working well."
    Read review
    "We didn't stay at the hotel but the entry was pleasant and modern I've been in Embassy suites in..."
    Read review
    "rooms on the west side are quieter and you can use the service elevator,its faster.!!!"
    Read review
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