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DoubleTree Suites by Hilton Hotel McAllen

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DoubleTree Suites by Hilton Hotel McAllen
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349 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel McAllen
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Showing 293: English reviews
McAllen, Texas
Reviewed 30 November 2016

Business trip. The noise of the construction in the morning was horrible. Will never stay at that location again. I called the front desk to complain and the noise level still continued. Was very displeased.

Review collected in partnership with DoubleTree by Hilton
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Thank robertgG779CO
Laredo, Texas
Reviewed 21 November 2016

I enjoyed my whole week here. Extremely friendly staff all over the hotel. Great food at the restaurant. You're greeted with a warm cookie and bottle water upon arrival. I will definitely stay here again!

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Thank 490benitob
Raleigh, NC, United States
Reviewed 19 November 2016

Super clean, nice room/suite.Nice indoor pool area. Food was good both for breakfast and for a light dinner; very nice bar area and Starbucks type coffee bar; excellent customer service. I highly recommend this hotel.

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Thank Margaret G
dallas, United States
Reviewed 18 November 2016

Good value, near airport. No need to cab it - hotel offers shuttle service. What's not to love about the awesome cookies you receive upon check-in? They are always welcoming and fresh. Staff was very friendly and I would recommend this property for any business traveler.

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Thank 869yarelie
Texas, United States
Reviewed 16 November 2016

Spacious living area. Bathroom a little tight, but certainly fine. Yummy cookies on arrival. Great variety at breakfast. Excellent staff, especially lead gentleman at breakfast. Close to mall and many discount shops.

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Thank 283stanleyp
Irapuato, Mexico
Reviewed 14 November 2016

The suites are very big and the furniture is in perfect shape. The staff was friendly and kind. Excellent location. The lobby is also very nice if you want to eat or have drinks. Without a doubt, one of the best hotels in McAllen.

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Thank FLR7
Aliso Viejo, California
Reviewed 14 November 2016

The Double Tree suites by Hilton is a great place to stay in McAllen so long as you have transport. It is close to the Airport and Shopping center but not if you are walking. The suites with the extra room make it a far more relaxing stay. The Bar and Restaurant were upgraded a year or so ago and...

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Thank Dexter15
Annapolis, United States
Reviewed 14 November 2016

Hotel used to be an Embassy Suites but the transition to Doubletree is very welcome. Have been coming here for over 10 years. One of my favorite business hotels....also really nice gym, and inviting bar area.

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Thank gailmA6517UG
Austin, Texas
Reviewed 12 November 2016

The hubby and I always love staying at this hotel whenever we are in town! We love the ambiance of this place. The evenings are always so nice we like to go down by the bar and listen to the music and enjoy a drink.

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Thank odettea1176
Laredo, Texas
Reviewed 8 November 2016

The staff ignores you and the rooms are old. It's not the cleanest place and the sound of ambulances next door keeps you up at night. There were ants in my room. House keeping walks right into your room before saying housekeeping. I was in my underclothes, ironing my pants and housekeeping did a quick knock and walked right in...

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Thank H1357GPmaria
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Thank you for sharing your comments regarding your recent stay with us! I am sorry to hear your stay was not what you've come to expect from staying at our property and appreciate you taking the time to let us know. I have addressed your concerns with our Housekeeping Manager as we are always looking for ways to enhance our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the DoubleTree Suites by Hilton Hotel McAllen and discover more comforting facilities for your convenience. Situated less than a mile from McAllen Miller International Airport, we are centrally located in the Rio Grande Valley close to many local attractions. Unwind in a spacious two-room suite and enjoy the extra space of a separate living area with two TVs, a microwave, and WiFi internet access. Start your day with our complimentary cooked-to-order breakfast. Later, enjoy complimentary drinks and snacks at our Evening Reception. Dine in our on-site restaurant or have room service deliver dinner to your suite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel McAllen

Address: 1800 S 2nd St, McAllen, TX 78503-1289 (Formerly Embassy Suites by Hilton McAllen)
Region: United States > Texas > McAllen
Price Range: RM448 - RM815 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel McAllen 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Embassy Suites Mcallen
Mcallen Embassy Suites
Hotel Style:
#7 Business Hotel in McAllen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel McAllen staff and other travellers.
2 questions
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Pharr, Texas
9 months ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel McAllen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floors might be better as the elevator was not always working well.”
 of 5 bubbles DC2florida, 26 Feb 2017 | Read review
“We didn't stay at the hotel but the entry was pleasant and modern I've been in Embassy suites in other cities it appeared equal to them”
 of 5 bubbles sandyfou97, 13 Feb 2017 | Read review
“rooms on the west side are quieter and you can use the service elevator,its faster.!!!”
 of 5 bubbles kshank2017, 14 Jan 2017 | Read review
“high floor facing south was great view”
 of 5 bubbles Joe90123, 7 Dec 2016 | Read review
“Any room off main floor is fine. Book one facing the courtyard.”
 of 5 bubbles superlean3, 4 Dec 2016 | Read review
5 of 5