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Parador de Alcala de Henares

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726 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Salzburg, Austria
Reviewed 3 weeks ago

After long day car ride from South Portugal we arrived at the hotel late evening, tired looking for a double room. We asked the young gentleman Gorge Coca if they have available room and if its all right to stay with a puppy (we found the hotel through booking.com using the filter where pets allowed). In return we received sharp...

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Helpful?
Thank ineseorupa
Pedro Soria A, Isabel Hernández Flores - Subdirectora at Parador de Alcala de Henares, responded to this review

Dear Mr. Ineseorupa, Firstly I would like to apologise for tje disruption that you experienced when you have arrived at the reception. We have to inform you that our hotel throught booking.com doesn´t inform that pets are allowed. But otherwise, On behalf of the team at the Parador as well as on my own behalf, we deeply regret the inconvenience...

El Barco de Avila, Spain
Reviewed 31 October 2016

First impressions of the room and building good - but room was too cold and impossible to warm. Lights a mystery. Restaurant very poor. Service was slow and menu consisted of reheated and unimaginative dishes. Reception unhelpful and disinterested in problems - it was the local marathon and roads were closed but reception told me it was "not their problem"

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Thank R4935FDdavidb
Pedro Soria A, Subdirectora, Isabel Hernández Flores at Parador de Alcala de Henares, responded to this review

Dear Mr R4935FDdavidb, Firstly I would like to thank you for taking the time to write to our survey in relation to your stay at the Parador de Alcalá de Henares. It is important for us to learn from your experience so we can improve the quality of our services for guests. On behalf of the team at the Parador...

Somerset, United Kingdom
Reviewed 20 October 2016

The staff are very nice but most of the parador is ultra modern and has no atmosphere. Bedrooms are spacious but it takes a while to understand the lighting/heating controls! Likewise the lifts - I preferred to walk. The rooms are dark mainly due to awful decorative iron bars which cover the windows and most of the modern part of...

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Helpful?
Thank Jane A
Reviewed 14 October 2016

This is an ultra-modern hotel build on/in the ruins of a convent. It's very geared towards business travellers. Very quiet and really conveniently located to the centre of Alcala de Henares. About 15 min. walk to the train station and right across the street from the old University and old city.

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1Thank Kyle O
Portland, Oregon
Reviewed 12 October 2016

The Stay was full of Enjoyment and Admiration of this marvelous PARADOR in a city of astounding history. The Parador's ultramodern facilties complement the charm and quality of the services as well as the food food and drinks served.

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1Thank F G H
Hong Kong, China
Reviewed 3 October 2016

Good location, big room. The hotel itself is in a beautiful setting with pool & gardens. Like the breakfast much with wide selection and attentive waiters. Check in / out is the fastest among my past experiences in Spain. Overall it is recommendable but friendliness of staffs can be improved.

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Thank lhy9917
Reviewed 28 September 2016

We stayed for three nights before returning home, and this proved to be an excellent location for visiting and relaxing. The hotel is modern but set in an old construction and is beautifully done. There is a relaxing and inviting swimming pool area, although the pool water was unfortunately a bit cold this time of year. The restaurants are great,...

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Thank Mezambra
Sydney, Australia
Reviewed 28 September 2016

The GPS took us down to the Parador via some unexpected places but when we arrived it was too good to believe that we were only 35 km from Madrid. Calm, quiet and so wonderfully full of art from all over the region. The Paradors are using some of their income to invest in artist in the areas and this...

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Thank Richard D
Cambridge
Reviewed 26 September 2016

Excellent throughout , from the interesting architectural features , lovely spacious rooms, ambience ,to the helpful staff. The breakfast self service menu was excellent and provided a varied choice. We ate in the rstaurant one night and were very imptressed by the quality of the food .

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Helpful?
Thank CambridgeGooner
Toulouse, France
Reviewed 22 September 2016

Beautiful Parador in Alcala de Henares. The rooms are very modern and spacious. The swimming pool is very relaxing and big enough to accommodate people. There is a small pool bar where you can have drinks. Good location close to the old town. Food in the hotel is good and the service is very friendly. Also, there is parking available...

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Helpful?
Thank JLTFernandez

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Parador de Alcala de Henares
Parador de Alcala de Henares
Cuisines: Mediterranean, European, Spanish
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the birthplace of Cervantes, where every nook and cranny oozes art and culture, stands the Parador de Alcala, a 17th-century monastery school and student lodgings located in the former San Jeronimo College. However, do not let so much history overwhelm you, because the hotel offers the perfect combination of tradition and avant-garde. The interior decor is of a modern design: tasteful, minimalist and extremely elegant. The services are without par: in addition to the standard offerings at Paradores, there is a spa, business center, convention centers and twelve conference rooms. 26 Kilometers from Madrid, 20 kilometers from Barajas International Airport and the trade fair facilities at IFEMA, and just 2 kilometers from the train station, the Parador's location in this World Heritage City is one of its main advantages. ... more   less 

Additional Information about Parador de Alcala de Henares

Address: Colegios, 8, 28801 Alcala De Henares, Spain
Region: Spain > Community of Madrid > Alcala De Henares
Price Range: RM444 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parador de Alcala de Henares 4*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Alcala De Henares
#1 Business Hotel in Alcala De Henares
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Questions & Answers

Here's what travellers have asked, with answers from Parador de Alcala de Henares staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms appear to have a great environment. Most are below ground so expect a view, but they are light and airy.”
 of 5 bubbles 419richardd, 27 Sep 2016 | Read review
“Go for a more expensive one rather than your first price room.”
 of 5 bubbles annew339, 2 Aug 2016 | Read review
“Never Madrid. This town rather nice.”
 of 5 bubbles queg, 1 Aug 2016 | Read review
“Try not to get an underground room”
 of 5 bubbles timr879, 28 Jul 2016 | Read review
“Great facilities, good restaurant”
 of 5 bubbles 900CarlosR, 18 Jul 2016 | Read review
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