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Hotel Palmasol

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Hotel Palmasol
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1,309 Reviews from our TripAdvisor Community

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Showing 1,050: English reviews
Falkirk, United Kingdom
Reviewed 16 August 2016

Despite having read all the negative reviews and viewing our planned seven night stay with a good degree of trepidation we found the Hotel Palmasol to be a pleasant and relaxing base for our annual holiday. Yes there are annoying elements - the pool does not open until 10am - when the lifeguard arrives, the pool area itself could do...

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Helpful?
2Thank Stephen E
Marta L, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Stephen, Thank you for taking the time to write your review of our hotel Palmasol! Your comments are very much valued. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We hope to see you again! Kind regards,

west yorkshire
Reviewed 15 August 2016 via mobile

Me and 7 members of my family have come for 10 nights we've booked 3 rooms and one family room well it consisted of 2 double beds and a shower which was broken.. the meals are very repative and on the drink side your not allowed any cocktails at all you have to pay for them.they don't have any snacks...

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Helpful?
1Thank lindseymeakin23
Marta L, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Lindsey, We are very sorry to hear your comments regarding the Palmasol hotel during your stay. We will pass on your comments to the relevant areas so they can carry out the appropriate investigations. We'd like to inform you that you can get 50% off in cocktails with all inclusive. Thank you very much for helping us to gauge...

Falkirk, United Kingdom
Reviewed 15 August 2016

Just returned from a seven night stay at the Palmasol and was pleasantly surprised. We had read the negative comments and were so concerned we actually contacted Jet2 Holidays with the view to changing hotels. However when we arrived we were welcomed by very friendly staff. The rooms were basic but clean - towels and linen were changed daily. The...

Review collected in partnership with this hotel
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Helpful?
1Thank MewpMgr
Marta L, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear guest, Thank you for taking the time to write your review of our hotel Palmasol! Your comments are very much valued. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We hope to see you again! Kind regards,

Dublin, Ireland
Reviewed 15 August 2016

This hotel was very basic and overly busy during our stay. Sun loungers by the pool and seats at the bar where hard to get. There was always a long wait at the bar for drinks. Rooms were basic and very noisy. We could hear all from the halls and a lot from other rooms.

Review collected in partnership with this hotel
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Helpful?
1Thank ciawab2016
Marta L, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear guest, We are very sorry to hear your comments regarding the Palmasol hotel during your stay. We will pass on your comments to the relevant areas so they can carry out the appropriate investigations. Thank you very much for helping us to gauge your experience in this regard so we can take the appropriate measures to improve the experience...

Hasselt, Belgium
Reviewed 15 August 2016

Good location near the harbor , very good food with enough choise , rooms not clean enough. A lot of noise from people passing by and the business at the reception was to hear in the room. Everybody was very friendly.

Review collected in partnership with this hotel
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1Thank cflrxtijjlilf
Marta L, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear guest, Thank you for taking the time to share your experience. We would like to let you know that we’ve forwarded this information to our staff in charge. Your comments help us make the necessary improvements to make our hotel better. We hope that you enjoyed your stay despite the negative points you are mentioning and you will give...

London, United Kingdom
Reviewed 15 August 2016

As the title says - this is a basic, decent 3 star type hotel but very much a 'Brits abroad' type place IMO... Had never been to Benalmadena before and this was just a long cheap weekend with a friend for some sun and relaxation so it fitted the bill nicely for us - there was one large group of...

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Helpful?
1Thank Indigoemma
Marta L, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear guest, Thank you for taking the time to share your experience. We would like to let you know that we’ve forwarded this information to our staff in charge. Your comments help us make the necessary improvements to make our hotel better. We hope that you enjoyed your stay despite the negative points you are mentioning and you will give...

Scawby
Reviewed 14 August 2016

I base all my views on a realistic footing & with this hotel you get what you pay for. It's safe, clean & tidy, being close to the marina is a positive too. Booking independently our room (255) was adequate although minus a balcony, no big deal we didn't need one. Our bathroom was a decent size with a good...

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Helpful?
1Thank Sharon S
Marta L, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear guest, Thank you for taking the time to share your experience. We would like to let you know that we’ve forwarded this information to our staff in charge. Your comments help us make the necessary improvements to make our hotel better. We hope that you enjoyed your stay despite the negative points you are mentioning and you will give...

Reviewed 13 August 2016 via mobile

Great hotel great location very clean and tidy. rooms cleaned nearly everyday . Food was good waiters serve your drinks in restaurant dinner and evening breakfast you serve yourself,not a lot of sunbeds so people start queing at 8.30 for a bed when pool doesn't open till 10.They should tell you no inflatables are allowed in the pool to save...

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Helpful?
1Thank jane w
Marta L, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear Jane, Thank you for taking the time to write your review of our hotel Palmasol! Your comments are very much valued. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We hope to see you again! Kind regards,

Reviewed 13 August 2016 via mobile

Rooms: When we first arrived we were allocated a room which didn't even have a balcony! There seems to be around 5 rooms build into the corner of the hotel like the one we was placed in. When you pay for a hotel and all pictures of rooms have balconys.. You expect to get one! These rooms should be cheaper....

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Helpful?
1Thank Abi H
Marta L, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear guest, Thank you for taking the time to share your experience. We would like to let you know that we’ve forwarded this information to our staff in charge. Your comments help us make the necessary improvements to make our hotel better. We hope that you enjoyed your stay despite the negative points you are mentioning and you will give...

Preston, United Kingdom
Reviewed 13 August 2016

Location is great, rooms are quite small + basic , airconditioning was poor and noisy , even though we complained nothing was done, we had 3 electrical plug sockets in our room with no fronts on !! Not enough sunbeds for size of hotel , not enough staff serving behind the bars. Seems quite expensive holiday for what you get...

Review collected in partnership with this hotel
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2Thank bridgetanny
Marta L, Director de Relaciones Públicas at Hotel Palmasol, responded to this review

Dear guest, We are very sorry to hear your comments regarding the Palmasol hotel during your stay. We will pass on your comments to the relevant areas so they can carry out the appropriate investigations. Thank you very much for helping us to gauge your experience in this regard so we can take the appropriate measures to improve the experience...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service

Additional Information about Hotel Palmasol

Address: Avenida Mar 7, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Price Range: RM343 - RM1,154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Palmasol 3*
Number of rooms: 269
Reservation Options:
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Also Known As:
h10 Palmasol Hotel Benalmadena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palmasol staff and other travellers.
241 questions
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See all questions (241)

Questions? Get answers from Hotel Palmasol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a pool view!”
RixBeckley, 18 Apr 2017 | Read review
“Pool views seem quieter through the night and early morning.”
Sandielou22, 17 Apr 2017 | Read review
“Room near the road, sun on an afternoon but noisy, poolside room sun on a morning”
  • Room 419
  • Room 419
  • Room 419
  • Room 419
BOClinde, 14 Apr 2017 | Read review
“rooms with side view of the pool can be noisy, music is directly below, does stop around 23:30, ask for rooms above 3rd floor if possible”
tripper500, 13 Apr 2017 | Read review
“Ask for a room with a view of the marina”
paulinej942, 6 Apr 2017 | Read review
5 of 5