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PortAventura Hotel Caribe

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1,953 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Reviewed 26 October 2016 via mobile

Was worth than expected. Average service, quite terrible breakfast buffet and the hotel itself especially the rooms need a renovation. Would have expected more for a 4star hotel. Good point is that you might get the entrance ticket to the park included when you book the hotel.

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Helpful?
Thank Mag_Gourmet28
PA_PortAventura, Gerente at PortAventura Hotel Caribe, responded to this review

We’re sorry that your experience at our hotel failed to meet your expectations. We can assure you that the renovation of our facilities is a priority for the company and that we undertake these tasks on a regular basis. We will forward all of the points you mentioned to the areas concerned for their consideration. Your feedback enables us to...

London, United Kingdom
Reviewed 20 October 2016

Honestly don't book here... I have been to Port Adventure around 5 times and this was such an unenjoyable experience. This is long but worth a read before you book… 1st: We waited to check in for around 30 minutes 2nd: The check in lady strongly suggested fast track at €25 ticket per person, she also mentioned they were a...

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Helpful?
1Thank LozLely
PA_PortAventura, Gerente at PortAventura Hotel Caribe, responded to this review

We’re sorry about the circumstances that you’ve related to us regarding your stay at our hotel and we reiterate our apologies for any inconvenience we may have caused. We have already forwarded your comments to the corresponding departments for review by the areas concerned. Our objective is to always offer a better service to our customers. Thank you for your...

UK
Reviewed 16 October 2016 via mobile

Stayed here in may with 2 young children. We were allocated a 2nd floor room by kids pool this was fine however had requested ground floor for buggies etc when we got to our room the lift was broken meaning lugging cases kids and buggies up the stairs we were assured this would be fixed the next day which it...

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Thank anne261011
Italy
Reviewed 10 October 2016 via mobile

Stayed here for only one night and was so uncomfortable! The level of hygiene in the room and bathroom unacceptable! Everything greasy, messy, smelly..scratched, moldy, rusty! One small soap in the bathroom..and a moldy plastic container with soap+shampoo hanging on the shower wall!!! The walls in the room painted a decade ago, so dark and full of spots! Refrigerator rusty...

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Helpful?
Thank SneSar
PA_PortAventura, Gerente at PortAventura Hotel Caribe, responded to this review

We regret that your stay in our hotel was not satisfactory. Cleaning is an absolute priority for the company. We will review the points you have indicated and your suggestions with the relevant department to allow them to continue their work in this regard. We thank you for your collaboration. Kind regards, PortAventura World

Reviewed 9 October 2016 via mobile

Have stayed here twice with my boyfriend and enjoy it each time. Hotel is in good condition, but has very thin walls and can hear everything. Hotel has good cocktails and breakfast!! Located in a good area opposite the theme park and only a 10 minute walk from main attractions/ beach

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Thank Ambey11
Reviewed 9 October 2016 via mobile

It was nothing above average that this hotel offered. Food in the hotel average as well. Rooms with thin walls so you could here noices from the next rooms. Overal the hotel is looks tired. I would never go there again. Simply average.

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Thank Michael V
Reviewed 8 October 2016 via mobile

Just got back from a week at this lovely hotel; great service from all staff especially Daniel who helped us enormously with any questions we had! Room was always cleaned to a good standard with fresh towels when we wanted them. Breakfast was good a big variety to choose from, bar staff were friendly even bringing drinks to your table...

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Thank Tegan C
Reviewed 8 October 2016 via mobile

I have been raving about this resort! It has everything for a great family holiday. The large pool and beach areas are great for play and relaxing. The dining areas offer a large and varied buffet menu. Rooms are large and pleasantly decorated. The hotel is only a short walk from PortAventura theme park, the town and the beach but...

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Helpful?
Thank Scott K
Newcastle upon Tyne, United Kingdom
Reviewed 4 October 2016

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Thank Helena D
Andorra la Vella, Andorra
Reviewed 4 October 2016

We had a wonderful time in this hotel! The rooms are clean, wide and modern, with a nice terrace. Very big gardens in which you feel like if you were in a tropical paradise. the breakfast buffet is so complete with a lot of things to choose. They also have a free transport that takes you to the park. Totally...

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Helpful?
Thank Pol Y

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just an hour from Barcelona, come to an oasis of peace where you do not have to lift a finger for yourself, providing you with the opportunity to recover some of the adrenaline expended in PortAventura Park. Enjoy the serenity, white sands and freshwater of one of Europe's largest man-made beaches, surrounded by palms and exotic gardens that will transport you to a faraway tropical island. Become acquainted with this magnificent 4-star resort, a perfect combination of fun, sun, beach and tranquillity at the heart of the Costa Dorada. Complete the experience with an ample choice of gastronomic delights, unlimited access to the PortAventura theme park with admission included throughout your stay, and an extensive programme of sporting activities with special offers and rates available at associated golf courses. Visit the Wellness Centre & Spa, where you will be looked after and spoiled, making your holiday the ideal opportunity to restore energy and vitality. So what are you waiting for? Grab your sun lounger and dedicate your holidays to peaceful relaxation and enjoyment. Let yourself drift away and take it easy, with direct access to one of the best theme parks in Europe. In 2015 the 20th anniversary of the opening of doors PortAventura is met and to celebrate in style with family, friends or partner, we expect you to live unforgettable moments. This year PortAventura presents the new how will offer its Soleil Cirque in the Resort, Amaluna. Furthermore, in 2016 Ferrari Land will open in Europe PortAventura resot to offer a real race track, the highest and most rapid vertical accelerator in Europe and the first luxury hotel themed for the first time in the history of the Ferrari brand, including other surprises. ... more   less 

Additional Information about PortAventura Hotel Caribe

Address: Rambla del Parc s/n | PortAventura Resort, 43840 Salou, Spain
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range: RM798 - RM1,159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PortAventura Hotel Caribe 4*
Number of rooms: 497
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Also Known As:
Hotel Caribe Resort
Caribe Hotel Salou
Hotel Caribe Salou
Hotel Style:
#26 Luxury Hotel in Salou
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Questions & Answers

Here's what travellers have asked, with answers from PortAventura Hotel Caribe staff and other travellers.
97 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all in little blocks few steps from the man made beach perfect view .”
 of 5 bubbles HelenaD656, 4 Oct 2016 | Read review
“with children, ground floor”
 of 5 bubbles zachb216, 25 Sep 2016 | Read review
“second floor is quieter”
 of 5 bubbles AndyH509, 17 Sep 2016 | Read review
“Nothing to say about room was excellent ”
 of 5 bubbles annettec445, 14 Sep 2016 | Read review
“Majority of rooms either ground level or one storey up, no problems at all”
 of 5 bubbles robertbW6461XY, 14 Sep 2016 | Read review
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