First of all want to say we had a great week here I just wish with all that’s happening in our world with this dreadful virus any criticism of any hotel at moment is very unfair in the current climate. They are doing the best they can for all of us in these very difficult times. Leave your negative comments once we are back to normal. Support the hotels they are doing there very best Happy holidays
This is a great spot for a quick break or a long week with a 2.5 flight time for us it was convenient. The staff were great and most helpful .The breakfast has a lot to offered from fresh fruit through to hot porridge ,omelettes made to order with fruit drinks and prosecco to start the day
Such a beautiful location and hotel! Upon arrival we were met with the nicest staff in Majorca, and provided with glasses of champagne whilst we checked in. The room was absolutely gorgeous and the bed was massive! The daiquiris are a must if you like a cheeky cocktail and the evening food was amazing. It was also my friends birthday and when we entered the dinning room that evening the staff all wished her happy birthday and give us glasses of Prosecco! Honestly if you want good service, good food and accommodation this place is a yes! Thank you all, we will definitely be back!
Overall, myself and 4 friends had a fab time at this hotel for the week just passed. We were so grateful to be away but the hotel views and lots of other great things about this hotel and experience just made it so much better. We booked star prestige. We were a little disappointed when we found out by one of the friendly waiters that our star prestige on a half board package does not include any drinks (not even soft drinks which it says was available on the website). Compared to other iberostar star prestige hotels when we did get soft drinks all day long and snacks at certain times we were taken a back. We didn’t let this spoil our time though we instead upgraded to all inclusive which meant full access to drinks and snacks (from 4pm) all day long. The food and staff were brilliant. Very attentive and friendly and all adhered to covid measures. The only thing we would have liked more in terms of food would be a bar snack menu available to have for all inclusive which is separate from the buffet restaurant. Other than that the food was excellent. Couldn’t fault the buffet or food at all. Brilliant. The pools were amazing. 3 pools and even direct access to the sea was an added bonus. Entertainment was also really good. A few of our recommendations/slight grudges from us 5 ladies to make a holiday that was already AMAZING a slight bit better: Access to a drinking after tap or jug. We understand the reason behind cutting out plastic! However having to bother the waitresses just for some water did make us think a water fountain would be ideal. Water pressure in the shower was poor at times along with the temperature control. Only 4 single use sun beds in the whole area of the prestige section. Not everyone wants to sit on double sun beds or on 4 poster canopy sun beds. We instead found ourselves sitting by the sea and not in the prestige area we paid for. (Which was fine really as we all loved getting in and out of the sea) but would have been nice to have more choice of single sun beds in the area we had paid for. Lights on the balcony’s. Not sure if it was broken, we couldn’t find the switch anywhere. We didn’t sit on it that often so weren’t too bothered about it but would have been nice at times. Apart from that we would hopefully like to return at some point and would recommend this hotel to lots of people.…
I'm currently staying in the star prestige sector this hotel. It's fine but that's all it is. I really struggle to see where my extra money has gone. Yes I have a room in a different section of the hotel and can use Sun beds in that area but what else? The food is the same (with the restaurant chronically understaffed. God help you if you want a second drink) the drinks are the same. I'm sick of giving room number, other hotels have figured out a wristband idea. God knows who else is adding things to our room. A drink to take back to your room at night (the star prestige closes earlier than everywhere else) is greatly stingy. Where has my extra money gone?