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Iberostar Jardin del Sol Suites

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C/ Huguet des Far, s/n Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2279)
Room & Suite (475)
Dining (168)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Jardin del Sol Suites
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 34 hotels in Santa Ponsa
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
"The Iberostar Suites Jardín del Sol hotel is perfect for couples who wish to explore Majorca. Located in an exclusive setting looking out over the sea at Costa de la Calma, the Suites Jardín del Sol hotel offers an array of experiences for couples that are in love or that want to fall in love. The 261 rooms of this hotel are suites that include a whirlpool bath and many of them feature spectacular sea views and also have a private pool. The Star Prestige service also grants access to a VIP zone featuring a spectacular pool with hammocks hanging next to the water, an exclusive bar, solarium with sun loungers and Balinese beds, armchairs with a perfect lookout to watch the sunsets and direct access to the sea. And if that wasn’t enough, the Suites Jardín del Sol hotel has a complete SPA Sensations, free Wi-Fi, an All Inclusive accommodation type (optional), two pools, golf course nearby, fitness room, entertainment workshops for adults, two restaurants and two bars with the best ambience... a bit of everything recommended for guests over 16 years of age. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health."
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Conference facilities
Wifi
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Diving
Aerobics
Entertainment staff
Evening entertainment
Banquet room
Meeting rooms
Spa
Full body massage
Head massage
Massage
Adults only
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
VIP room facilities
Wardrobe / wardrobe
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Harbour View
Languages Spoken
English, French, Spanish, Catalan and 2 more

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
37Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
3070Reviews480Q+A100Room tips
Traveller rating
  • 1,918
  • 720
  • 261
  • 115
  • 57
Time of year
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Popular mentions
ELIZBETH J wrote a review 21 Jul
St Albans, United Kingdom8 contributions9 helpful votes
First of all want to say we had a great week here I just wish with all that’s happening in our world with this dreadful virus any criticism of any hotel at moment is very unfair in the current climate. They are doing the best they can for all of us in these very difficult times. Leave your negative comments once we are back to normal. Support the hotels they are doing there very best Happy holidays
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Iberostar Hotels and Resorts, Other at Iberostar Jardin del Sol Suites
Responded 3 days ago
Dear Elizabeth, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Please come back again soon. Kind regards Quality Manager Iberostar Jardin del Sol Suites
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magwa2013 wrote a review 19 Jul
Belfast, United Kingdom58 contributions66 helpful votes
This is a great spot for a quick break or a long week with a 2.5 flight time for us it was convenient. The staff were great and most helpful .The breakfast has a lot to offered from fresh fruit through to hot porridge ,omelettes made to order with fruit drinks and prosecco to start the day
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Date of stay: July 2021
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Response from Iberostar Hotels and Resorts, Otros at Iberostar Jardin del Sol Suites
Responded 5 days ago
Dear Magwa, We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. We look forward to welcoming you again, very soon. Regards, Quality Manager, Iberostar Jardín del Sol Suites
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Becky wrote a review 18 Jul
Belfast, United Kingdom5 contributions
Such a beautiful location and hotel! Upon arrival we were met with the nicest staff in Majorca, and provided with glasses of champagne whilst we checked in. The room was absolutely gorgeous and the bed was massive! The daiquiris are a must if you like a cheeky cocktail and the evening food was amazing. It was also my friends birthday and when we entered the dinning room that evening the staff all wished her happy birthday and give us glasses of Prosecco! Honestly if you want good service, good food and accommodation this place is a yes! Thank you all, we will definitely be back!
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Date of stay: July 2020Trip type: Travelled with friends
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Response from Iberostar Hotels and Resorts, Other at Iberostar Jardin del Sol Suites
Responded 4 days ago
Dear guest, Thank you very much for these kind words after your recent stay at our wonderful Iberostar hotel and the review that you have shared. Please come back and see us again soon. Regards Quality Manager Iberostar Jardin del Sol Suites
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L T wrote a review 18 Jul
4 contributions3 helpful votes
Overall, myself and 4 friends had a fab time at this hotel for the week just passed. We were so grateful to be away but the hotel views and lots of other great things about this hotel and experience just made it so much better. We booked star prestige. We were a little disappointed when we found out by one of the friendly waiters that our star prestige on a half board package does not include any drinks (not even soft drinks which it says was available on the website). Compared to other iberostar star prestige hotels when we did get soft drinks all day long and snacks at certain times we were taken a back. We didn’t let this spoil our time though we instead upgraded to all inclusive which meant full access to drinks and snacks (from 4pm) all day long. The food and staff were brilliant. Very attentive and friendly and all adhered to covid measures. The only thing we would have liked more in terms of food would be a bar snack menu available to have for all inclusive which is separate from the buffet restaurant. Other than that the food was excellent. Couldn’t fault the buffet or food at all. Brilliant. The pools were amazing. 3 pools and even direct access to the sea was an added bonus. Entertainment was also really good. A few of our recommendations/slight grudges from us 5 ladies to make a holiday that was already AMAZING a slight bit better: Access to a drinking after tap or jug. We understand the reason behind cutting out plastic! However having to bother the waitresses just for some water did make us think a water fountain would be ideal. Water pressure in the shower was poor at times along with the temperature control. Only 4 single use sun beds in the whole area of the prestige section. Not everyone wants to sit on double sun beds or on 4 poster canopy sun beds. We instead found ourselves sitting by the sea and not in the prestige area we paid for. (Which was fine really as we all loved getting in and out of the sea) but would have been nice to have more choice of single sun beds in the area we had paid for. Lights on the balcony’s. Not sure if it was broken, we couldn’t find the switch anywhere. We didn’t sit on it that often so weren’t too bothered about it but would have been nice at times. Apart from that we would hopefully like to return at some point and would recommend this hotel to lots of people.
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Iberostar Hotels and Resorts, Other at Iberostar Jardin del Sol Suites
Responded 4 days ago
Dear Laurent, We would like to take this opportunity to thank you very much for your friendly review, and at the same time for the helpful assessment of our hotel. We are also very grateful and motivated to receive your constructive feedback, as we are always open to suggestions on how we can improve on a daily basis to satisfy our guest's wishes and provide an even better service now and in the future. Thank you once again for your description. It is nice to know that you had such a fantastic time with us, and we hope to see you again soon. Best Regards Quality Manager Iberostar Jardin del Sol Suites
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stuartR001 wrote a review 18 Jul
Leicester, United Kingdom35 contributions43 helpful votes
I'm currently staying in the star prestige sector this hotel. It's fine but that's all it is. I really struggle to see where my extra money has gone. Yes I have a room in a different section of the hotel and can use Sun beds in that area but what else? The food is the same (with the restaurant chronically understaffed. God help you if you want a second drink) the drinks are the same. I'm sick of giving room number, other hotels have figured out a wristband idea. God knows who else is adding things to our room. A drink to take back to your room at night (the star prestige closes earlier than everywhere else) is greatly stingy. Where has my extra money gone?
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Date of stay: July 2021
Rooms
Location
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Response from Iberostar Hotels and Resorts, Other at Iberostar Jardin del Sol Suites
Responded 3 days ago
Dear Stuart, We appreciate the time you have taken to share your impressions of our popular four-star establishment in Mallorca, We truly apologise, that despite our best efforts, we were unable to exceed your expectations. Our Star Prestige service gives guests exclusive access to reserved areas including 2 of our Star Prestige pools offering picturesque views, superior rooms and personalised benefits. Many of our guests enjoy the extras of our services thus, we regret your disappointment on this occasion. We are very grateful to receive your constructive feedback as we are always open to suggestions on how we can improve on a daily basis to satisfy our guest's wishes and provide an even better service now and in the future. Despite this, we hope you have made some happy memories on your holiday and we hope you will consider Iberostar for a future holiday so we can conquer your expectations. Kindest regards, Quality Manager, Iberostar Jardín Del Sol Suites
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PRICE RANGE
US$140 - US$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar jardin del sol, iberostar santa ponsa, jardin sol santa ponsa, jardin del sol majorca
LOCATION
SpainBalearic IslandsMajorcaCalviaSanta Ponsa
NUMBER OF ROOMS
260
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Frequently Asked Questions about Iberostar Jardin del Sol Suites
Which popular attractions are close to Iberostar Jardin del Sol Suites?
Nearby attractions include The Crown (0.3 km), Poundstretcher (0.3 km), and The Square Santa Ponsa (0.3 km).
What are some of the property amenities at Iberostar Jardin del Sol Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Iberostar Jardin del Sol Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Jardin del Sol Suites?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Jardin del Sol Suites?
Yes, street parking is available to guests.
What are some restaurants close to Iberostar Jardin del Sol Suites?
Conveniently located restaurants include Maniman, La Solana, and Il Vivo Italian Urban Style.
Are there opportunities to exercise at Iberostar Jardin del Sol Suites?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Iberostar Jardin del Sol Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Jardin del Sol Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Iberostar Jardin del Sol Suites?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.
Are there any historical sites close to Iberostar Jardin del Sol Suites?
Many travellers enjoy visiting Sa Llotja (15.8 km) and Consolat de Mar (15.9 km).