Iberostar Selection Jardin del Sol Suites

Iberostar Selection Jardin del Sol Suites

Carrer Huguet des Far, S/N, 07180 Santa Ponsa, Calvia, Majorca Spain
Traveller (3604)
Teppanyaki
Dining (235)
Room & Suite (53)
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About

4.5
#1 of 1 all-inclusive in Santa Ponsa
4.5 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
"The Iberostar Selection Suites Jardín del Sol hotel is perfect for couples who wish to explore Majorca. Located in an exclusive setting looking out over the sea at Costa de la Calma, the Suites Jardín del Sol hotel offers an array of experiences for couples that are in love or that want to fall in love. The 261 rooms of this hotel are suites that include a whirlpool bath and many of them feature spectacular sea views and also have a private pool. The Star Prestige service also grants access to a VIP zone featuring a spectacular pool with hammocks hanging next to the water, an exclusive bar, solarium with sun loungers and Balinese beds, armchairs with a perfect lookout to watch the sunsets and direct access to the sea. And if that wasn’t enough, the Suites Jardín del Sol hotel has a complete SPA Sensations, free Wi-Fi, an All Inclusive accommodation type (optional), two pools, golf course nearby, fitness room, entertainment workshops for adults, two restaurants and two bars with the best ambience... a bit of everything recommended for guests over 16 years of age. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health."
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Property amenities
Street parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Taxi service
Wifi
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Snack bar
Wine / champagne
Poolside bar
Diving
Aerobics
Evening entertainment
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Adults only
Baggage storage
Concierge
Sun terrace
Sun umbrellas
24-hour front desk
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Wake-up service / alarm clock
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Marina View
Languages Spoken
English, French, Spanish, Catalan and 2 more

Location

Carrer Huguet des Far, S/N, 07180 Santa Ponsa, Calvia, Majorca Spain
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Palma Mallorca Airport
23.2 km
See all flights
4.5
4.5 of 5 bubbles3,837 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Iberostar Selection Jardin del Sol Suites stands out for its tranquil ambiance and picturesque sea views, often highlighted by guests as a serene getaway. While the hotel's service garners acclaim for attentiveness, some visitors encountered inconsistencies. Spacious rooms with breathtaking vistas are frequently praised, although a few guests noted maintenance and style concerns. The cleanliness is widely celebrated, alongside a range of praised amenities. Despite some pressures to incur additional costs, many find the hotel's value to be satisfactory, especially with its prime location near local attractions.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Spacious
Value
Fair
Cleanliness
Spotless
Service
Inconsistent
Amenities
Outstanding

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Detailed Reviews
Steph wrote a review Jun 2022
Manchester, United Kingdom
+1
5.0 of 5 bubbles
Just returned from a 10 night stay with my partner (we are aged 28/29) and we couldn’t have imagined staying at a nicer or better hotel!
As soon as you walk in to the lobby you get a glimpse of the beautiful sea views, the whole place is incredibly clean and it also smells really nice! All of the staff here are absolutely lovely and cannot do enough for you which really does make a positive impact when on holiday.
We were blown away by the facilities here too, on our first day we noticed they had paddle boards so we asked how much it would be to rent a paddle board and we couldn’t believe it when they told us it is free to go out on one! They also run a kayak tour and different activities all throughout the day such as; Pilates, paddle yoga, normal yoga, aqua fit, cocktail making, the list goes on..
We went half board so we got breakfast and evening meal and the food was delicious. There was a great variety to choose from, everything was great quality and kept piping hot. The food was regularly checked on by staff to ensure quality and was completely fresh especially when some of the items are cooked to order. We have stayed all inclusive/ half board before and this hotel has the best all inclusive food we’ve ever had. They have ice cold water fountains all over the hotel so you can fill your water bottles too.
I’d also like to mention about the cocktails here.. wow! They are soooo good! I’d definitely recommend getting yourself a frozen daiquiri. If you are all inclusive the cocktails are free, but hardly expensive if not.
The location is excellent, everything you would want is at the hotel regardless especially with it being right by the sea with several different access points to the sea for swimming and all the activities they offer, however you can take a 1KM walk to Santa Ponsa main beach or just take a short walk from the hotel and find lots of bars, restaurants and shops.
We absolutely loved it here and will definitely return!!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Jardin del Sol Suites
Responded 21 Jun 2022
Dear Steph, We would like first and foremost to thank you for choosing Iberostar for your recent holiday and also for taking the time to share your opinion. Every day is a new challenge for us based on our passion for providing our guests with an environment similar to a home from home. Thank you for sharing this positive feedback and we hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Selection Jardin del Sol Suites
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heggers wrote a review Oct 2021
Aldergrove, United Kingdom
4.0 of 5 bubbles
We stayed in this adults only hotel for the second time in 3 years. Since our last stay in 2018 we felt standards dropped slightly, but it was still a really enjoyable stay and very good value for the price paid. The location is good being on the suburbs of Santa Ponsa with all rooms having a splendid sea view across the bay. Our room was large with a jacuzzi ,a good shower and a fantastic bed. This was complimented by a good sized balcony.
We both felt the food offering, although good had slipped from 2018, e.g the variety of choice was a bit less and the beef and turkey were overcooked on the nights we were there.
Also the absence of tea or coffee at dinner was disappointing. It was nearing the end of season but it was difficult to understand why the hot water for the tea was not at the correct temperature. Breakfast was very good with a wide choice of hot and cold food and delicious bread. The staff across all departments were very helpful and welcoming ,and made everyone feel special ,particularly in the restaurant.
The swimming pool was good with an indoor pool in case one finds the outdoor pool cold which will usually be the case in late October. The beach at Santa Ponsa can be accessed in approx 15 minutes ,although the coastal path can be tricky in places to negotiate. An area of improvement from 3 years ago was the nightly entertainment which had great variety and went on from 21.30 to 23.00 but unfortunately due to covid restrictions within Spain dancing was not permitted. Overall the hotel made gigantic efforts to ensure Covid safety with wearing of face masks being mandatory indoors , use of hand sanitiser at strategic locations and social distancing encouraged. Would definately recommend this hotel and we will return at some future date.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Jardin del Sol Suites
Responded 25 Nov 2021
Dear guest, Thank you for your positive review and also your loyalty to our company. We have treated your description as a triumph and your comments confirm that we are on the right track with our numerous efforts and attention to detail and we welcome your helpful critique with gratitude. We would also like to express our appreciation to you for mentioning the health and hygiene measures that we have put in place to keep everyone safe. We are delighted that you had such a pleasant time with us in Mallorca and it would be an honour to serve you again in the future. Until then, we wish you all the best. Kind regards, Quality Manager Iberostar Selection Jardin del Sol Suites
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
yvonnea477 wrote a review Jul 2020
5.0 of 5 bubbles
stayed here for 3 days over the weekend - location and views are amazing - we upgraded to a swim up room which was well worth the money. staff very good and every care taken to abide by Covid 19 regulations. felt very safe
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Review collected in partnership with Iberostar
Date of stay: July 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Jardin del Sol Suites
Responded 5 Aug 2020
Dear Yvonne, First of all, we want you to know we are really pleased that you had such an excellent holiday with us at Iberostar and we want to thank you for sharing your experience with others. Our staff will be delighted with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel. Best Regards, Quality Manager Iberostar Jardin del Sol Suites
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Superum0 wrote a review Jul 2021
Trentham, United Kingdom
4.0 of 5 bubbles
We booked star prestige and on arrival was shown to a different reception where we were given a glass of cava. Booking in was easy and we went to our room expecting amazing views , we walked into the room which was lovely , went straight to the balcony doors and imagine our dismay when we saw we didn’t even have a balcony , our view was a brick wall , Balinese beds and sun beds on the same level as the room
My husband went straight to reception and luckily they had a room where we could change to, seeing as star prestige is advertised as sea views which was clearly stated on our booking it was disappointing that we were given the room at all , the receptionist smiled and said so you didn’t like the view !!
The room we were given was lovely with amazing views but slightly irritating after the journey, that we had to mess around changing rooms
Star prestige gave you different pools , and a bar on the terrace which was lovely for a drink , our personal opinion was that the area of the main pool was much better , you were able to move the sun beds which the prestige area didn’t allow due to how the beds were placed and the views were outstanding , direct access to the sea , just perfect
We had a drink a few times on the terrace but other than that I can’t say that star prestige gave us anything different than normal rooms, you had the same restaurant, same drinks same snacks .
The hotel was really clean and I felt covid safe
I am a fussy eater so always find it hard to comment , but the displays of food on offer looked fabulous and my husband commented all the time how good the food was . First AI buffet where I’ve seen lobster and caviar , the food was always hot and the choice of cheese and deserts were lovely
All the staff worked so hard, and I’m sure the uncertainty of covid affected the staffing levels , which I fully understand which meant that some staff worked literally all day and night , but they were always cheerful, helpful and I have absolutely no complaints, so what if we had to wait a while for a drink these are strange times , but it didn’t happen very often . The staff are definately the stars of the hotel
I must mention felix, and Ricardo for making our silver wedding so special
Also Marta who was so lovely
So the question always asked would you go again , big yes and hopefully soon
My personal opinion is that we would have a sea view but not prestige ..
try this hotel you won’t be disappointed . We will be back !
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Jardin del Sol Suites
Responded 28 Jul 2021
Dear guest, First of all, we want you to know that it was an honour to serve you and your husband. We are really pleased that you had such an excellent holiday with us at Iberostar and we want to thank you for sharing your experience. We apologise for any inconvenience regarding your room, in the case of a discrepancy, our attentive staff will always be available to meet your needs. Our day to day efforts are to guarantee that our guests can experience the highest levels of comfort in a really pleasant atmosphere. Furthermore, we thank you for mentioning "how we care" our philosophy to take care of guests, employees, the community and the environment based on the advice of our Medical Advisory Board. Moreover, we are very pleased that both the efforts of our employees and our passionately prepared gastronomy have left a good impression on you. Lastly, we would like to congratulate you on your silver wedding and we look forward to your next visit to our hotel so we can exceed all of your expectations. Best Regards, Quality Manager, Iberostar Jardín Del Sol Suites
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sue1sue1 wrote a review Oct 2021
Scotland, United Kingdom
4.0 of 5 bubbles
The thing that obviously sells this hotel is the fact it’s adults only and the amazing views. We booked the Prestige junior suite, the room was very large but to be honest just dead space as no drawer space at all, we use the bath to drape clothes over, they could certainly provide a drawer unit and it would not impact the space. Room kept spotless and toiletries replenished daily. Could do with larger cups in the bedroom for tea as only very small coffee cups provided, I had to go buy a mug. Bed was very comfortable. Loved the canopy 4 poster beds in the prestige area and also the pools. Never had an issue getting a canopy bed no matter when we went down to the pool area, there was no early morning reserving of loungers which everyone hates!
We preferred the peace and quiet of the prestige area but you could easily access the activities in the main pool area.

We were half board and we usually dislike buffets but has to be said the buffet food was very good, fab selection and on the whole enjoyed it, we were there 2 weeks and did not feel repetitive at all.
We enjoyed the prestige lounge for lunch and the staff there are lovely, work so hard and really friendly. You can get free glasses of water there which is nice, however, I went to the pool bar in the prestige area and was shocked to be asked for 5 euro for 2 small glasses of water , not even bottled water just filtered, they should really look at this!!
Although we enjoyed our stay we would not return to any Iberostar hotel whilst they are implementing their outdated and discriminatory “rule” that men have to wear long trousers in the restaurant, these can be jogging pants, ripped jeans with crocs and a t-shirt portraying someone being hanged and blood dripping from their mouth but heaven forbid someone turns up in smart tailored Ralph Lauren shorts, they are told to go change. 28 degrees outdoors in the evening and my husband could not wear tailored shorts, unbelievable, that’s not what we come on holiday for.
We holiday in 5 star hotels around the world including Dubai where smart shorts are acceptable so I fail to see what Iberostar think they are achieving by implementing this old fashioned lazy approach! Easy to say no beach wear, vests, beachwear etc, women you can wear your shorts though and even saw a woman wearing a beach coverup for dinner one night (I have the same one)
So in summary, if you want amazing views, lovely food and as a man don’t mind being discriminated against then go and you will have a great time.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Jardin del Sol Suites
Responded 12 Nov 2021
Dear Sue, Thank you for choosing our hotel for your holiday. The fact that you could have such a wonderful time at our hotel is an excellent confirmation of our efforts. We would also like to thank you for your helpful feedback and will gladly forward it on your behalf. Additionally, we regret your disappointment with our dress code in the evening, as we are you sure you have noticed, our hotels are of a very high quality, therefore after many years of dialogue with our valued guests, we have come to the conclusion that the vast majority, prefer a dress code at the evening meal to maintain those standards, we are sorry that you were not in agreement with this policy and all of our guests opinions are very important to us, therefore we will share this information at our establishment and attach great importance to every detail available to us in order to ensure that our guests always have a very pleasant stay in our hotels. Thank you once again for sharing this review of your holiday with us, we hope you had a nice journey home and that you will continue to keep us a part of your future holiday arrangements. Best Regards, Quality Manager, Iberostar Selection Jardin del Sol Suites
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Ryan C wrote a review Sept 2021
Glasgow, United Kingdom
5.0 of 5 bubbles
I have just returned from a fantastic holiday at the Jardin Del Sol Suites. The hotel staff could not do enough for you, and especially during the difficult Covid times. I would like to provide a special mention to Cyril at the hotel bar, he worked tirelessly during the day and the evening to ensure all guests felt fully catered for, he provided a special 1 on 1 service. Sandra and Fernando in the hotel restaurant welcomed us each night, and ensured we had a truly personal service. Other mentioned should go to Rafa and Ivan at the pool bar who came round all day ensuring all guests had a drink, saving you having to go up to the pool bar each time.

We celebrated my father's Birthday during our stay, and Enrique the hotel manager ensured he celebrated in style providing us each with a glass of cava and providing a hand made cake. This was a truly special touch thank you! We also received a full bottle of cava in the room to celebrate.

The hotel facilities are fantastic, having stayed 5 or 6 times, we have tried varying rooms. We persoanlly feel star prestige is not worth the extra cost and you are best staying in the main area of the hotel, unless you get a special offer on the star prestige area.

We stayed half board and found both the breakfast buffet and dinner buffet catered for all needs, with dinner featuring various themes during our 11 night stay. We found the food was varied enough, to ensure you are not bored with the same thing each evening, which can be the case in other hotels.

You can see small improvements each time in the hotel decor, modernising it after each stay. The only small negative I would say is the rooms are now getting a little tired and require renovation / modernisation. But I am sure this will come with time!

Thank you again Iberostar Jardin Del Sol, for the fantastic stay! We look forward to returning some time shortly.

The hotel was fully covid safe, with all staff wearing masks and hand sanitiser freely available throughout the hotel.

The hotel/ tourism industry is doing all it can to survive at the moment, so please try and bare this in mind when reviewing / staying at hotels at this time.
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Date of stay: September 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Jardin del Sol Suites
Responded 4 Oct 2021
Dear Ryan, It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we appreciate that you took the time to write and share it with us. We would also like to express our gratitude to you for your loyalty to us, it is always an honour for us to serve you. We are thrilled to read your description of our establishment and it motivates us to maintain our standards. Of course, we will relay your compliments to our team, they will be delighted to know that they enhanced your holiday experience. Furthermore, we are delighted that you noticed "how we care" that we have put in place with numerous measures, following the advice of our Medical Advisory Board to keep everyone safe. It is very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you and your family back again soon. Kindest regards, Quality Manager, Iberostar Jardin del Sol Suites
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KDO M wrote a review Sept 2021
+1
5.0 of 5 bubbles
Wow. I travel a lot but this stay has been the best hotel in all my EU travels. I’m not usually a fan of Buffett food but the quality of the food was incredible, you can’t get bored because there’s so much high quality choice. The staff in the kitchen and restaurant are absolutely lovely, such sweet, hardworking people- every single one of them! Everyday we were surprised with something new, cava for breakfast or a champagne welcome drink. It was great! The staff by the pool, the staff in reception and especially the staff in the restaurant were all a credit to this hotel. I wish I was able to thank the cleaners who cleaned our room perfectly every single day, but I kept missing them. The room cleaners, pool cleaners and facility cleaners were all so hard working. We felt safe throughout our stay, everything was actively cleaned and masks were mandatory. The views from around the hotel are breathtaking. My only issue was how some of the guests treated the staff, some people’s attitude was embarrassing. Especially when people are running into the kitchens demanding water because they can’t wait long enough for the staff (who are run off their feet) to give them table service. The staff handled the rudeness with absolute dignity. Honestly, I couldn’t rave more about this hotel or staff anymore!! The pool was a perfect temperature, the sea was stunning, with amazing secret locations. My only wish was that the salsa lessons were on more than once a week because I missed it! Beautiful place and beautiful people, the reviews saying this hotel is average obviously don’t appreciate great food, beautiful scenery and hardworking staff.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Jardin del Sol Suites
Responded 17 Sept 2021
Dear guest, We are very pleased to read that you had such a pleasant time in our hospitality and we thank you for sharing your experience. Your kind words assure that we are heading in the right direction with our numerous efforts and we are delighted that you noticed "how we care" that we have put in place with numerous measures, following the advice of our Medical Advisory Board to keep everyone safe. It is very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again. Kindest regards, Quality Manager, Iberostar Jardin del Sol Suites
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Geraldo wrote a review Sept 2022
Radlett, United Kingdom
4.0 of 5 bubbles
This is a very large modern comfortable hotel overlooking the town of Santa Ponca and the Mediterranean Sea. The public areas are modern and well maintained.

Our room (2418), a Star Prestige Junior Suite, was somewhat tired and the shower in particular required refreshing with new sealant. Our room was specifically described as having its own “hot tub” which disappointingly it did not (although some other rooms and public areas did!). Instead, there was a spa bath. Although we queried whether we had been shown to the correct room, the hotel insisted that it was a mistake on the room particulars – we were informed no upgrade or compensation was due!

Our room had extremely limited wardrobe space and one of us had to lay clothes out on an ottoman.

The garden and pool areas of the property were magnificent with several attractive swimming areas. Some of the sun beds were ‘Balinese’ style with thick mattresses and others were regular double sun beds with thin mattresses. Although there were two bars available, there was no bar service around the pool as such.

The hotel operated a strange and we felt extremely restrictive pool towel change service where customers had to bring the towels to a central point at more or less fixed times twice a day. So, if you were out touring or sailing and missed the designated time tough! The hotel also restricted pool towels to one per guest. Bearing in mind the premium Star Prestige Junior Suite we had booked, we felt this was all quite poor.

As a Star Prestige customer, snacks were available mid-morning and mid afternoon but if you weren’t quick about it, these were rapidly consumed by other guests!

The hotel dining areas were excellent boasting a long wide balcony with a large dining area plus multi fold doors to the internal dining room. Each meal was a vast buffet offering extensive choice with high quality ingredients and offering reasonable value.

The hotel staff were all professional, pleasant and helpful although several spoke very little English. The hotel has no car park and the street outside has cars parked end to end and so leaving your space to take a trip out or to dine out means you have to hunt for a new space when you return. These are sometimes a distance away.
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Date of stay: September 2022
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Jardin del Sol Suites
Responded 16 Sept 2022
Dear Gerald, We are pleased to learn that you had such a wonderful time with us and thank you for sharing your experience with others. We always welcome and value the ideas of our guests because with them we can achieve our goal of providing perfect holidays for them. Also, we will, of course, take note of your valuable feedback and will relay it to the appropriate management for their consideration. Again we thank you for this constructive review of our hotel and hope to be seeing you again soon. Best Regards, Quality Manager Iberostar Selection Jardin del Sol Suites
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Claire S wrote a review Jul 2021
+1
4.0 of 5 bubbles
We are here at the moment , staying in the prestige suites
25 min From the airport
Great check in , pink cava on arrival
Room is fab
Minibar stocked everyday
Hotel and rooms are spotless
The staff are so friendly , great service
Food ... Always something different and yummy .
Tip... Don't sit in the sun when dining on the restaurant balcony , the cutlery will burn your hands.
The wine is nice , the beer is strong
The entertainment is great. Tip - start off watching the act in the prestige area , when that finishes, walk to the other part of the hotel . That act is on longer and bar shuts later
The pools are wonderful
Snacks at 11 and then 3/4 . Kept in a display in the bar area .
The Hugo cocktail is delicious . Cava , soda , lime and lemon
15 min walk to hit some shops and further to the beach
You can't smoke anywhere at the hotel.
Views are fab. Bring binoculars. All rooms have a view
Book your covid test to come home within 3 days. Ask reception for the booking leaflet .
Bring tbags for your room
Hot tub in the room won't work until 11am
Would I come back ... No due to area . We like more things to do . But cannot fault the hotel and staff .
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Other at Iberostar Selection Jardin del Sol Suites
Responded 30 Jul 2021
Dear Claire, We want you to know that the description of your stay with us is greatly appreciated, and we thank you for providing your rating. Although your comments show that in most areas we are on the right track, we have taken your feedback regarding the concerns you raise on board, as we are aware that we can only improve based on a constant dialogue with our guests. Again, we want to thank you for sharing your review and would be delighted to welcome you back soon. Best Regards Quality Manager Iberostar Jardin del Sol Suites
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AllyGG666 wrote a review Jul 2021
Montrose, United Kingdom
2.0 of 5 bubbles
Whilst this is a lovely setting. It is getting very dated and you can tell it hasn't been looked after to the level you would expect for a "luxury" Hotel.

Staff very friendly and food was great.
But why do you not get a lunch snack bar included in all inclusive? I have never ever seen this anywhere else.

The level of service poolside is very poor. And there doesn't seem to be any sense of management for making sure that the basics are done. I would expect glasses to be cleared away (not every 2-3 hours), and also that customers are checked to see if want any further drinks.

Apparently if you spend an extra +£1000 (per person) per week for "Star Prestige". It's a good/great service. Seems that all focus is in "Star Prestige".
Understaffed for "NORMAL" All Inclusive customers. So don't waste your time if your on the pesent level for all inclusive (that's how it feels). And seeing trip advisors reviews. I can only guess that the happy customers must be "Star Prestige". And it leaves a very bitter feeling on what should have been a 5 star holiday.

Generally really relaxing holiday. But the hotel is definitely letting itself down. This is our 2nd visit (loved the hotel first time, 3 years ago).
I might be back to iberstar. But it won't be this hotel.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Otros at Iberostar Selection Jardin del Sol Suites
Responded 20 Jul 2021
Dear Ally, It has been a pleasure to accommodate you at our 4-star beachfront hotel overlooking the Costa de la Calma, Firstly, we would like to express our gratitude for your kind review regarding our gastronomy services. Our skilled chefs are well-known to be passionate about serving the tastiest Mediterranean and international cuisine at our La Calma buffet restaurant. We regret however, that we were unable to exceed your expectations despite our best efforts. Our staff are attentive individuals that are dedicated to making our guests feel comfortable and attended to. We apologise that this is not the impression you received. Your feedback is truly appreciated as we are always looking for ways on how we can improve. Again, we are sorry that we could not meet your needs on this occasion but we hope to serve you at Iberostar in the near future. We wish you well. Kind regards, Quality Manager, Iberostar Jardín del Sol Suites
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marjim94 asked a question 18 Jun
Kirkcaldy, United Kingdom1 contribution3 helpful votes
Any problem getting a sun bed?
Answer from Kirsty Mc
Liverpool, United Kingdom110 contributions31 helpful votes
No
Answer from Kirsty Mc
Liverpool, United Kingdom110 contributions31 helpful votes
Yes, but still worth it
Answer from Angela
Warrington6 contributions9 helpful votes
Yes there is seating outside they have live music in the evenings. You can sit inside or out it is a lovely bar and like everything in this hotel the staff are amazing hope this helps.
Answer from Kirsty Mc
Liverpool, United Kingdom110 contributions31 helpful votes
They are provided. And can change for clean ones every day
Answer from Christian_999
Königsbrunn496 contributions253 helpful votes
When we were there (Mai 2024) there was only 1 heated pool and that was "Star Prestige only". This alone was worth the upgrade. The other 2 pools (of which the nicer one was also "Stra Prestige only) were pretty cold.
pamdavies61 wrote a tip 23 Jun
Chester, United Kingdom20 contributions11 helpful votes
5.0 of 5 bubbles
"The Prestige - expensive but worth the extra in my opinion "
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Golfingbird2 wrote a tip 20 Jun
Madrid, Spain18 contributions15 helpful votes
2.0 of 5 bubbles
"Be very, very patient. And do not come by car."
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Victoria M wrote a tip 17 Jun
9 contributions
5.0 of 5 bubbles
"Upgrade to star prestige "
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Jan S wrote a tip 15 Jun
Belgium40 contributions27 helpful votes
5.0 of 5 bubbles
"Our junior suite was located on the first floor, just above the bar, quite noisy in the evening. Rooms on higher floors have better views. "
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Emma P wrote a tip 9 Jun
1 contribution
5.0 of 5 bubbles
"If you are visiting Palma, try to arrive between 09:30-10:00. The Cathedral and Royal Palace get very busy mid morning. "
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Not the right property for you?
There are more places to choose from in the Santa Ponsa area.
PRICE RANGE
RM 1,362 - RM 1,772 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar jardin del sol, iberostar santa ponsa, jardin sol santa ponsa, jardin del sol majorca
LOCATION
SpainBalearic IslandsMajorcaCalviaSanta Ponsa
NUMBER OF ROOMS
260
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBEROSTAR SELECTION JARDIN DEL SOL SUITES: UPDATED 2024 Resort Reviews, Price Comparison and 3,628 Photos (Santa Ponsa, Majorca) - Tripadvisor

Frequently Asked Questions about Iberostar Selection Jardin del Sol Suites
Which popular attractions are close to Iberostar Selection Jardin del Sol Suites?
Nearby attractions include The Crown (0.3 km), Poundstretcher (0.3 km), and The Square Santa Ponsa (0.3 km).
What are some of the property amenities at Iberostar Selection Jardin del Sol Suites?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Selection Jardin del Sol Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Jardin del Sol Suites?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Selection Jardin del Sol Suites?
Yes, street parking is available to guests.
What are some restaurants close to Iberostar Selection Jardin del Sol Suites?
Conveniently located restaurants include Il Vivo Italian Urban Style, Manolo's Grill Restaurante, and El Jardin.
Are there opportunities to exercise at Iberostar Selection Jardin del Sol Suites?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Iberostar Selection Jardin del Sol Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Iberostar Selection Jardin del Sol Suites?
The staff speaks multiple languages, including English, Spanish, French, German, Dutch, and Catalan.
Are there any historical sites close to Iberostar Selection Jardin del Sol Suites?
Many travellers enjoy visiting Biggest Pine Tree (6.2 km).
Does Iberostar Selection Jardin del Sol Suites have any great views?
Yes, guests often enjoy the harbour view available here.
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