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Aparthotel Holiday Center

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Aparthotel Holiday Center
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1,027 Reviews from our TripAdvisor Community

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Showing 984: English reviews
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Yorkshire, United Kingdom
Reviewed 4 weeks ago

They don't take their holiday makers serious here. No customer service at all. Rude receptionist and didn't get our room cleaned once during our stay. Found a long dark hair on my pillow, which was not from us! Food was disgusting and it was noisy every night so we barely slept. The only friendly guy was the old entertainer.

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Helpful?
2Thank Jenna C
HolidayCenterSup, Director General at Aparthotel Holiday Center, responded to this review

Dear Jenna. I deeply regret that you don't enjoy your stay, we always try to do all the best to all our customers but in your case we don't do it enough, I will take actions in reception, will be a good help if you can send me a message with your room number and booking dates so I can...

Ayr, United Kingdom
Reviewed 14 January 2017 via mobile

Loved our time their last year and will be going back in June. Only complaint is they stopped doing cocktails on all inclusive over the summer months. Hopefully they will reintroduce them this summer .food and entertainment are good and location is excellent great for main strip

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Helpful?
1Thank mickr48
HolidayCenterSup, Director General at Aparthotel Holiday Center, responded to this review

Dear Mick: Thank you very much for your review, we hope to see you next June again, from this season all our All Inclusive guests will have a 50% off in all our cocktails. kind regards from all our staff

Reviewed 17 December 2016

excellent just love the holiday center stayed in may and again in oct. the staff are just so helpfull hoping to go back again in may 2017.everything about the holiday center was just excellent.wonderful staff and so helpful.

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Helpful?
Thank Marion B
HolidayCenterSup, Director General at Aparthotel Holiday Center, responded to this review

Dear Marion. Thank you very much for your review, see you in May. Kind regards and Merry Christmas from all our staff

Dagenham, United Kingdom
Reviewed 15 December 2016 via mobile

Love love love this place. The staff are so helpful and friendly and the apartments are spacious modern and very clean. Would absolutely recommend holiday centre to anyone. The food is very nice and there's a good choice. The holiday centre is near all amenities including the beach. Really good value for money.

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Helpful?
1Thank SYLVIA R
HolidayCenterSup, Director General at Aparthotel Holiday Center, responded to this review

Dear Sylvia: Thank you very much for your review, we are happy to know that you enjoy your stay, we hope to see you back in Holiday Center next season. Kind regards and Merry Christmas from all our staff

Norfolk, United Kingdom
Reviewed 11 December 2016 via mobile

We came here as a family in october towards the end when we arrived its bucked it down had trouble finding the rooms but that didnt matter we got there in the end even if we were a tad wet there was 9 of us in total 5 adults an 4 children youngest was 6 months old eldest was 10...

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Helpful?
Thank Lucy P
HolidayCenterSup, Director General at Aparthotel Holiday Center, responded to this review

Dear Lucy: Thank you very much for your review, we are happy to know that all your family enjoy your stay at Holiday Center, we hope to see you very soon. Kind regards from all our staff

York, United Kingdom
Reviewed 29 November 2016

When I found the deal for this hotel it was too good to pass up. Less than 60 quid a day for the both of us all inclusive. We went in Oct so weather was still great and thought resort would be nice and quiet, which it was, but unfortunately the food was so bad even at that price it...

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Helpful?
Thank tingregg
HolidayCenterSup, Director General at Aparthotel Holiday Center, responded to this review

Dear Mr Gregg: Thank you for taking the time to write your review, and for help Us with your comments to improve our service, I regret that our food service did not meet your expectations, we will work harder to improve all our food & beverage offer. Thank you and Kind regards

Reviewed 17 November 2016

Yet again, we had a great holiday at Aparthotel holiday center. apartments were clean and comfortable, staff were very helpful and friendly, An easy walk to all amenities and the beach. We will certainly be back soon. Thanks Holiday center for lovely time. James

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Helpful?
Thank James M
HolidayCenterSup, Director General at Aparthotel Holiday Center, responded to this review

Dear James. Thank you very much for your review, we hope to see you soon back in Holiday Center. Kind regards from all our staff

Bridgend, Wales, United Kingdom
Reviewed 1 November 2016 via mobile

Family of 3 including a teenager stayed All Inclusive end of season. We all enjoyed and had a lovely time. Rooms are lovely as they have been updated a very friendly hotel. Food on the All Inclusive was tasty there was soup salads show cooking always something but the only criticism is could improve on the desserts a few more...

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Helpful?
1Thank Gilly41
HolidayCenterSup, Director General at Aparthotel Holiday Center, responded to this review

Dear Gilly. We are happy to know that your family enjoy your stay, we will work to improve our food & beverage offer and we hope will be a lot better next season, hope to see you soon back in Holiday Center. Kind regards from all our staff

Reviewed 1 November 2016

Stayed in end September, location great..., hotel clean,, kids loved the entertainment on offer. Spanish Staff great, all but one English lady "J" very unfriendly and sarcastic, always felt like you were troubling her if you ask a question, put me off tbh... lots of shops and restaurants nearby, didn't eat in restaurant but looked fine....pool bar with food very...

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Helpful?
1Thank emilia H
HolidayCenterSup, Director General at Aparthotel Holiday Center, responded to this review

Dear Emilia. Thank you very much for taking the time to write your review, sorry for the unprofessional service from one of our employers, I will take the necessary measures to prevent it from happening again. We hope to see you again. Kind regards from all our staff

Blackburn, United Kingdom
Reviewed 1 November 2016

Went self catering with extended family and the rooms were ok but cleaning wasn't their forte. If you are a cleaning freak like me, best is to buy your own cleaning products and go over everything. Bedding and towels very stained and smelt bleachy. The room was good but the lack of cleaning was awful for both rooms done by...

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Helpful?
Thank jennifer1752016
HolidayCenterSup, Director General at Aparthotel Holiday Center, responded to this review

Dear Jennifer. Thank you very much for taking the time to write your review, I regret the unsatisfactory cleaning service, we will work harder to improve our service, specially the cleaning, we hope to see you soon and hopefully with a better stay Kind regards from all our staff

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Aparthotel Holiday Center Santa Ponsa is an apartment complex in Majorca fully renovated in 2015 where to enjoy your family holidays. Holiday Center Aparthotel are Mediterranean-style apartments that have been completely refurbished and are equipped with all the commodities needed for a family holiday. A large sunbathing area with a swimming pool and views overseeing the area of Santa Ponsa in addition to a wide offer of activities outside as well as inside the hotel, will make your stay in our resort in Majorca wonderful. No hen and stag parties are permitted at Holiday Center . Also, if you are a large group of any kind intending to reserve more than 3 apartments, please contact us first. ... more   less 

Additional Information about Aparthotel Holiday Center

Address: Avda Ramon de Moncada 40, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Price Range: RM219 - RM1,080 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aparthotel Holiday Center 3.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Aparthotel Holiday Hotel Santa Ponsa
Holiday Centre Apartments Santa Ponsa
Holiday Centre Apartments Hotel
Holiday Centre Santa Ponsa
Aparthotel Holiday Center Santa Ponsa, Majorca
Hotel Style:
#7 On the Beach Hotel in Santa Ponsa
#15 Family Hotel in Santa Ponsa
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Questions & Answers

Here's what travellers have asked, with answers from Aparthotel Holiday Center staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor ,for easy access to pool and pool bar”
 of 5 bubbles , 17 Nov 2016 | Read review
“Middle of the hotel best view over pool”
 of 5 bubbles shirleyfyfe, 18 Oct 2016 | Read review
“we had ground floor facing pool they were great for easy access”
 of 5 bubbles tracey20012016, 18 Oct 2016 | Read review
“Either ground or first floor as there aren't any lifts and stairs could be a problem with the elderly.”
 of 5 bubbles pat1945, 9 Oct 2016 | Read review
“Top floor room, away from the pool bar if you want quiet!”
 of 5 bubbles Kimmie1989, 30 Sep 2016 | Read review
5 of 5