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Gloria Palace San Agustin Thalasso & Hotel

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2,596 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,168: English reviews
Slangerup, Denmark
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

We had a week off, and enjoyed the stay here (2 adults and our 11 year old daughter). From reception through restaurant, pool bar even cleaning - all employees are so nice and make you feel welcome. The room is spacious, a little worn here and there, but nice. The balcony is excellent, with a nice view over the pool... More 

Helpful?
Thank SkjoldDK
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Guest, Thank you for choosing GLORIA Palace San Agustín Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. It is a great pleasure that you enjoyed your recent stay with us and that you are especially commenting on the excellent staff, specially Pedro and Natalie and that you recommend... More 

County Waterford, Ireland
Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 week ago

Hotel is good for families with kids. Two swimming pools. Very good breakfast. Bathroom in my room was very dirty, mould on tiles and hairs left after former guests. That's what i get for a E120 per night.

Helpful?
Thank thomud
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Thomud, Thank you very much for choosing Gloria Palace San Agustín Thalasso & Hotel **** to spend your holiday in Gran Canaria and of course for taking the time to write a review of our services and facilities. We are so happy to read that you liked our hotel for families and kids and our very good breakfast. Thank... More 

Edinburgh, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

just home after a week on gran canaria, stayed in the Gloria palace,san agustin(12th to 19th nov), very nice hotel with very friendly staff, food choices on all inclusive were very high quality, not the best evening entertainment (suppose it is out of season) but it was something different every night, will be returning around same time next year

Helpful?
Thank Josuff
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Josuff, Thank you for such positive feedback after your stay at Gloria San Agustín Thalasso & Hotel ****. Our aim is to ensure that each and every guest has a memorable stay with us and it is wonderful that we did this for you. Also, thank you your nice words for our friendly staff and high quality food. The... More 

tipperary
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago via mobile

We arrived on a Tuesday 1st of November. We used Zip transfers they were brilliant. The hotel is very impressive when you arrive and lots to take in. We checked in at reception. We had a family suite. These are all around the pool area. Ours 301 was perfectly situated right beside the entrance to the pool. They don't have... More 

Helpful?
1 Thank JeanTipperary
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Jean, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor. We are glad to read that you and your family enjoyed your stay at Gloria. Furthermore, we pretty much appreciate that you liked the facilities from the hotel, animation team and food. Once again thank... More 

Armagh
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 weeks ago

Have recently returned from our 3rd visit to the Gloria Palace hotel and had a lovely holiday.It is as many have said a busy hotel with lots of guests,but the staff put a lot of effort into their job but there are a few whose standard does fall short of the rest.The rooms with sea view are very nice and... More 

Helpful?
Thank Goingonhols
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor. I am very pleased to read that once agaian you enjoyed at the hotel and everything was excellent. I am also very thankful for your loyalty through the past years. We have already taken note... More 

Preston, United Kingdom
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 weeks ago

We arrived by taxi and was dropped at door, but if you arrive by coach then you get dropped at entrance to car park, so have to walk to hotel doors. Got a glass of champagne while we were booked in. Reception staff very welcoming and helpful. Given waistbands and cards for room, which you need to show when getting... More 

Helpful?
Thank 55heidi
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Heidi, Thank you for choosing GLORIA Palace San Agustín Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. We are thrilled that you found the team friendly and helpful and I have especially mentioned your kind words to the reception team and we are delighted to hear such good feedback. It would be... More 

London
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

The location of the Hotel is great for a quiet holiday, although it's only a 5 min walk to the main road for all busses if you want to venture further afield. The beach is 10 mins away & gorgeous, and the hill isn't that steep on the way back. The family rooms are spacious, but sparsely decorated & bland.... More 

Helpful?
Thank cotton2804
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Guest, Thank you very much for choosing Gloria Palace San Agustín Thalasso & Hotel **** to spend your holiday in Gran Canaria and of course for taking the time to write a review of our services and facilities. Thank you for mentioning some points that we could improve. We have taken notes of your comments.... More 

Edinburgh, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Stayed for 2 weeks and enjoyed it for the most past. It is location up hill from the main town, but walking back and forth isn't too bad at all. All balconies in the main building have a good view, even the lower ones. Rooms to avoid are those over the restaurant area where the chitter chat can be a... More 

Helpful?
1 Thank RayR_1990
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Ray, Thank you for choosing GLORIA Palace San Agustín Thalasso & Hotel****. We are glad to read that you enjoyed your stay with us. Furthermore, we pretty much appreciate that you liked the facilities from the hotel as well as the food. It would be a pleasure to welcome you again in your next holidays in Gran Canaria. Warm... More 

London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

We stayed in one of the family rooms that sleep 5 as we have 3 young children. The rooms are small and basic and look rather dated, but are clean. We had a balcony overlooking the outside road, but it was quiet so we had no issue with that. Unfortunately the outside balcony lights cannot be controlled from the room... More 

Helpful?
Thank Stu2010review
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Guest, Thank you for choosing GLORIA Palace San Agustín Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. Also, thank you very much for your nice words for our staff and also, thank you for your suggestions to improve our services. The GLORIA team would be glad to welcome... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: RM393 - RM1,170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Hotel Style:
#1 Family Hotel in San Agustin
#1 Green Hotel in San Agustin
#1 On the Beach Hotel in San Agustin
#1 Spa Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#2 Luxury Hotel in San Agustin
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Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on5th floor no noise problems.”
 of 5 bubbles mariasS1182CJ, 29 Nov 2016 | Read review
“If you find the bed too hard, ask reception for a topper.”
 of 5 bubbles 641diannef, 29 Nov 2016 | Read review
“The higher the floor the better the view.”
 of 5 bubbles Lindal00, 25 Nov 2016 | Read review
“Insist on a room with a sea view and one on a higher floor to allow for lovely views.”
 of 5 bubbles katesh, 23 Nov 2016 | Read review
“the higher the quieter”
 of 5 bubbles Josuff, 20 Nov 2016 | Read review
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