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Gloria Palace San Agustin Thalasso & Hotel

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Gloria Palace San Agustin Thalasso & Hotel
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2,806 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,276: English reviews
Reviewed 12 May 2015 via mobile

Very long sorry, Hi just got back from staying at the Gloria palace San Augustin. It's a beautiful hotel but when we first arrived they checked us in handed us our room cards and told us where to go the family rooms are not in the hotel they are outside around the pools which was a plus for us having...

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Helpful?
6Thank Elymay01
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Hotels & Thalasso Guest, we would like to start saying thanks for underlining so many thinks about the hotel such as "beautiful,breakfast was great, large selection of food, staff very kind and friendly or swimming pools lovely. Thank you aswell for recommendation about our Thalasso Centre offers. And overall thank you for your comprenhesion the first moments with...

dublin
Reviewed 10 May 2015

We stayed here on a b&b basis in a family room which is actually 2 bedrooms with a bathroom in the middle. Rooms: - All family rooms are in a 3 storey building on the coast side of the hotel. We stayed on the 3rd floor which has a view of the sea (there are no lifts in this section)....

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Helpful?
4Thank alison t
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Alison, Thank you very much for choosing Gloria Thalasso & Hotels to spend your holiday in Gran Canaria and of course for taking the time to write a review of our services and facilities. Thank you for mentioning some points that we could improve. We have taken notes of your comments. It is important for us to receive feedback...

Hertfordshire, United Kingdom
Reviewed 10 May 2015 via mobile

The Gloria Palace was a stunning, amazing and breath taking destination once. It is still a brilliant place for families. The staff cater to children with glee and an inexhaustible supply of energy. The former glory of this magnificent hotel has faded and alas with it has the quality of food. There are a few niggles like ice cream not...

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Helpful?
Thank Dan A
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, Thank you very much for considering us a a brilliant destination for families. We are happy to read this "The staff cater to children with glee and an inexhaustible supply of energy". We take notice of the things that you consider we should improve and respect your opinion about this. As you can...

Denver, United Kingdom
Reviewed 8 May 2015

We arrived at reception to be treated by the lovely Cyro, glass of champagne on arrival a very nice touch. All the reception staff no matter what time of day or night were more than helpful as was the poor maintenance guy who had to come to our room twice to help us open the safe. We arrived on a...

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Helpful?
3Thank Tina D
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, First of all, on behalf of Cyro and the rest of the reception staff, thank you very much for writting about their good service. We are happy to read that you had" problems" in order to choose the food among our wide variety of good food and it was hard for you decide...

Letchworth, England, United Kingdom
Reviewed 8 May 2015

My review, reflects the one below...I think we were there at the same time!. The weather was perfect, hot and sunny, even the breeze was warm, you needed flip flops poolside or on the beach as it was so hot on your feet. On arrival we were greeted with a glass of Cava or orange juice, Reception were very helpful...

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Helpful?
1Thank Shazzer1a
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & Hotels, Thank you very much for choosing us for your vacation and for your positive review. This time of the season the weather is perfect for enjoying a nice holidays, since the weather is sunny and the breeze is warm, not very hot. We are glad to know that you liked the welcome drinks...

Teesside, UK
Reviewed 7 May 2015

The Gloria Palace is an excellent family holiday hotel. We stayed in 612, which has a lovely view out to sea. The room is spacious, with a sizeable balcony, ideal for sitting out during the evening. The bath room is large with shower and bath. Unusual for a holiday hotel there is a tea/coffee making facility, nice touch. Staff were...

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Helpful?
1Thank BoroTraveller
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guests from Gloria Thalasso & Hotels, Thank you very much for writting the review and sharing it with other travelers. We appreciate that what you say about the hotel "an excellent family holiday hotel". We are also glad that you are happy with the rooms, our coffee making facility and our staff, friendly and helpful as you said. We...

Gloucester, United Kingdom
Reviewed 6 May 2015

We wanted a relaxing break in the sun, and that is just what we got. On arrival we were greeted with a glass of sparkling wine and helpful receptionists. Our rooms, on the second floor, were clean and spacious, with wonderful views over the pool and out to the sea, and we were pleased to find tea making facilities in...

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Helpful?
2Thank Caroline B
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, Thank you very much for your ful description of the hotel and services. We would like also to thank you share your opinion with other travelers. Best regards

Selkirk, United Kingdom
Reviewed 4 May 2015

Just back after a very good 7 days . The welcome we received from the Receptionist upon arrival was excellent. Our room was excellent and well furnished with tea and coffee making facilities and bathroom with goodies. The food was superb, all sections kept replenished. The waiting staff were always smiling and respectful. All in all it is hard to...

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Helpful?
2Thank Dee T
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & Hotels, Thank you very much for sharing your review with other travelers. We would like to thank your very positive and the high scores of that, starting with the welcome of our reception staff which you consider excellent, our tea and coffee making facilities in the room. We are pleased to know that you...

London, United Kingdom
Reviewed 1 May 2015

We're a couple who stayed half board for 10 nights in late April. Our room was spacious, with a nice bathroom and a balcony. Being on the 4th floor, just about the outdoor area, the children's disco was quite loud every night, but only from 1930 until 2030. The buffet breakfast was great, with lots of choice. Dinner was pretty...

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Helpful?
1Thank ScottJ_London
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & Hotels, Thank you very much for sharing your opinion with other travelers, We appreciate your suggestions and thank you very much your very good evaluation about breakfast and dinner and that our staff is friendly and helpful Talking about the charge of the rent from the safe, We consider that is better that the...

Lockerbie
Reviewed 1 May 2015

Mature couple stayed here for a week's all inclusive. Very competent staff on reception who spoke good English. Every detail was explained to us by competent staff when checking in. The room was on 5 floor with excellent views of pool area and the sea. Room was spacious with comfotable beds. Bathroom was more than adequate, all toiletries supplied with...

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Helpful?
1Thank Ray H
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalaso & Hotels, Thank you very much for your full description about the hotel and around. We are pleased to read your very positive review and happy to know that you really enjoyed your stay at the Hotel. We are glad to know that you consider our employees as Excellent and friendly staff throughout the hotel...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: RM390 - RM872 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Hotel Style:
#1 Green Hotel in San Agustin
#1 Spa Hotel in San Agustin
#1 Family Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#3 Luxury Hotel in San Agustin
#3 On the Beach Hotel in San Agustin
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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor overlooking pool/sea”
 of 5 bubbles 48diannew, 12 Mar 2017 | Read review
“Rooms in the main hotel all have a sea view”
 of 5 bubbles Mid_Calder_Jambo, 11 Mar 2017 | Read review
“Make sure you pick a room with a ocean view or you will be dissappointed.”
 of 5 bubbles MRMackey426, 8 Mar 2017 | Read review
“We had a room on the second floor (709), and we had already a great sea vieuw”
 of 5 bubbles marcelgerardjozefv, 7 Mar 2017 | Read review
“Ask for a room 4th floor or higher for a good view.”
 of 5 bubbles FelizTraveller, 5 Mar 2017 | Read review
5 of 5