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BlueBay Beach Club

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BlueBay Beach Club
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660 Reviews from our TripAdvisor Community

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Showing 381: English reviews
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Greater London, United Kingdom
Reviewed 1 week ago via mobile

We stayed here as a couple between March 4th and 9th. A couple of days before leaving, I read the recent reviews and told my husband not to have high expectations. However there were certainly some good points. The address is misleading. Blue Bay is in Bahia Feliz, a pleasant but breezy location a few kilometres from San Agustin. We...

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Helpful?
1Thank Helena J
Lisette G, Director de Recepción at BlueBay Beach Club, responded to this review

Dear Helena, We are so happy to know you have a nice stay. Thank you so much for your nice review. We hope to see you back in a near future, Thank you and best regards

Glasgow, United Kingdom
Reviewed 2 weeks ago

Great view from room and pool side was ok. The rooms need badly renovated. Plaster coming of the walls,cupboard and wardrobe doors falling apart. Sofa bed really uncomfortable. I came out the shower and went to my room to get ready and the bottom of my feet were filthy from the floors. I think the maids only brush the floors...

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Helpful?
Thank chalky98
Lisette G, Director de Recepción at BlueBay Beach Club, responded to this review

Dear Chalky, Thank you for your review. We took note of your comments and informed already the department involved, Thank you and best regards

Wolverhampton
Reviewed 2 weeks ago via mobile

To start off I never disrespect a hotel I stay in as you will see in my other reviews bit I have to be very honest about the blue bay beach hotel, Pool absolutely freezing I ain't joking I've been to other hotels such as Mirador del Atlantico gran canaria and also Broncemar beach feuturventura and none off these pools...

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Helpful?
Thank NUFCMACCA1980
Lisette G, Director de Recepción at BlueBay Beach Club, responded to this review

Dear client, Please accept our apologies for the inconvenience and thank you so much for your review, Thank you and best regards

Worcester, United Kingdom
Reviewed 2 weeks ago

We returned yesterday 8th March from this hotel. We stayed as a couple for a break in the sun hoping for the usual sun, great food swim etc. Pluses. On arrival the hotel seemed great, like other reviews state fabulous views from an airy reception. The one bedroom apartment was huge, balcony we thought was great. Yes as other guests...

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Helpful?
Thank jo m
Lisette G, Director de Recepción at BlueBay Beach Club, responded to this review

Dear client, First of all I would like to thank you for your review adn send our apologies for any incovenience during your stay. Also I would like to inform you that sunbeds are to be used on the pool area, not at the apartments. Once more thank you for your feedback, Best regards

wolverhampton
Reviewed 2 weeks ago via mobile

Travelled here on 27th February for 8 nights with my family,2Adults and 4 children. 14,13,11 and 2 years old. The hotel is set in lovely grounds and very clean. We were given a 2 bedroom apartment with a bubble bath on the balcony. Room 322. While I can say the room was very nice and very clean. And also very...

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Helpful?
Thank saramc1984
Lisette G, Director de Recepción at BlueBay Beach Club, responded to this review

Dear Sara, Thank you for your review. Just inform you that we already took note of all your comments and we are working hard every day to solve those inconveniences you have mentioned, Thank you and best regards

London, United Kingdom
Reviewed 2 weeks ago

We stayed in room 312 at the Bluebaybeach club in Bahia Feliz (Maspalomas) on 17 to 26 February 2017. Can I start by saying, I do not want to be negative, to BlueBayBeach Club Hotel, as on the whole, the majority of staff were amazing. One member of staff in particular, helped our stay to be so exciting. Her name...

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Helpful?
Thank Blades201
Lisette G, Director de Recepción at BlueBay Beach Club, responded to this review

Dear Clients, Thank you for your nice words, it is a pleasure for us to know you enjoyed your stay and of course our more sincere apologies for any inconvenience you had during your stay. We hope to see you back in the near future and perhaps those negative things your mentioning will be already sorted, Thank you and best...

Buffalo, New York
Reviewed 3 weeks ago via mobile

Absolutely stunning views. Kind of an okay location. Hotel needs some renovating. The front desk said there is free shuttle services that take you around the island but then another employee said there is no such thing. You have to pay for the safe....no free wifi....My friends and I went in late February (kind of out of season) and there...

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Helpful?
Thank Flyzone22
Lisette G, Director de Recepción at BlueBay Beach Club, responded to this review

Dear Client, First of all I would like to thank you for your review and also inform you that We have never had a free shuttle bus around the island, We all know that so I guess there was a misunderstending between you and our front desk department. At late february We were almost full and it has been like...

Helsingborg, Sweden
Reviewed 3 weeks ago

Great Pool area although pool is not heated. Still OK to go for a swim and for children to play in February unless you are very sensitive to temperatures below 25c. Mainly elderly couples staying for extended periods. Bahia Feliz is not very exciting but offers a small shopping center with a few restaurants - OK unless you really want...

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Helpful?
2Thank PAxelsson
Lisette G, Director de Recepción at BlueBay Beach Club, responded to this review

Dear Paxelsson, Thank you so much for your review. It is nice to know you have enjoyed your holidays and We hope to see you back in a near future, Thank you and best regards

Edmonton, Canada
Reviewed 4 weeks ago via mobile

Okay, we only paid 87 Euros per night so we didn't expect 5 star. But this NOT a 4 star in my opinion. - Pool is unheated - Jacuzzi is unheated! (So nobody uses it) - food at buffet look really quite disgusting and unfresh. Most everyone leaves the resort to eat. - unfriendly reception lady - NO free wifi....

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Helpful?
2Thank Matt M
Lisette G, Director de Recepción at BlueBay Beach Club, responded to this review

Dear Matt, First of all our apologies for any inconvenience you had during your stay. We have already reported all your comments to the departments involved. Thank you so much for your feedback, Best regards

Bridport, United Kingdom
Reviewed 4 weeks ago

We stayed in this apartment style hotel for one week, two adults and two children. First impressions were very good. The hotel was upside dow, reception on the sixth floor and then apartments all on lower floors with elevators to reach them. Our room was huge. A small kitchen with fridge freezer, microwave grill, dishwasher and very basic crockery, utensils...

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Helpful?
2Thank Loopylou031470
Lisette G, Director de Recepción at BlueBay Beach Club, responded to this review

Dear Client, Thank you so much for taking the time to write your feedback and please accept our apologies for any inconvenience you had during your stay, Thank you and best regards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Room Service
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Spacius and well-equipped apartments in Gran Canaria. Most of them have their own balcony with sea view and include kitchen facilities including a microwave oven and fridge. Also spectacular penthouse terrace apartments with their own jacuzzi. ... more   less 

Additional Information about BlueBay Beach Club

Address: Avenida Pablo Picasso 6 | Urbanización Bahía Feliz, 35107 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: RM277 - RM568 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BlueBay Beach Club 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Bluebay Beach Club Hotel San Agustin
Blue Bay Beach Hotel
Hotel Blue Bay Beach
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Questions & Answers

Here's what travellers have asked, with answers from BlueBay Beach Club staff and other travellers.
43 questions
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See all questions (43)

Questions? Get answers from BlueBay Beach Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for higher rooms.”
 of 5 bubbles 781jom, 9 Mar 2017 | Read review
“Superior Apartments Facing the pool and Atlantic sea, have amazing views.”
  • Damaged grill section of microwave.
  • Lumpy Pillows offered to this suite.
 of 5 bubbles Blades201, 6 Mar 2017 | Read review
“All rooms have sea-view. Ask for a room on high floors to get the best view.”
 of 5 bubbles PAxelsson, 27 Feb 2017 | Read review
“All rooms face the sea, pool and beach clubs. Some have jacuzzis on the terrace”
 of 5 bubbles Loopylou031470, 23 Feb 2017 | Read review
“Ask for a room that isn't on the fifth floor, five minutes walk away from the lift.”
 of 5 bubbles jeancorker, 8 Feb 2017 | Read review
5 of 5