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Santa Monica Suites Hotel

278 reviews
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Traveller (375)
Room & Suite (150)
Pool & Beach (94)
Overview
  • Excellent62%
  • Very good31%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“sand dunes”(15 reviews)
“modern hotel”(7 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (278)Write a Review
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All reviewssand dunesmodern hotelground floor suitedirect access to the beachtv areavisit maspalomasglass liftnice restaurants and barsshort walkpalmitos park and aqualandbreakfast and dinner buffetcooked freshno tea and coffee making facilitiesplenty of sunbedsbritish channelschill out barrooms are spacious and clean
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1 - 5 of 99 reviews
Reviewed 3 days ago

The hotel is located close to the dunes and sea, with direkt axcess to the dunes on one side and the promenade and shoppingcenter on the other side. The hotel is newly renovated and very fresh. Rooms are divided into two areas, bed area and...More

Thank Lars L
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 2 days ago

Dear Guest, We would like to thank you for the coments made of Santa Mónica Suites Hotel. We really hope that you have enjoyed your stay, and about the aspects mentioned of us, we will be aware to improve in our service and accomplish our...More

Reviewed 4 days ago

Booked the hotel through Tui and got an excellent price. Arrived at the hotel and was very very impressed, clean lines very modern. Check in simple, pleasant informative staff and an orange juice while you wait. Rooms are amazing but have faults Great shower Comfortable...More

Thank Mark H
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 2 days ago

Dear Guest, First of all, thank you very much to take your time to write and send us your feedback after your stay with us. We are really glad that you have enjoyed at Santa Mónica Suites Hotel. And we also would like to inform...More

Reviewed 2 weeks ago via mobile

Great location directly overlooking the dunes, wonderful to look at when waking up and at sunset. Rooms are great, studio suites with modular sofa and private balcony. The breakfast is wonderful and most of the staff are too, especially David on reception. The only draw...More

Thank G G
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 2 weeks ago

Dear Guest, Thank you very much for having taken the time to write your review on Trip Advisor. Firstly we would like to thank you for the comments you made concerning our staff. We will certainly pass on your comments and we are sure they...More

Reviewed 3 weeks ago via mobile

Lovely brand new hotel designed with taste. It oversees the Dunes of Maspalomas and is very close to different stores however the way it is conveived you feel far from all noises and crowd. Also very well isolated from the wind. If you want calm...More

Thank DodoSportif
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 2 weeks ago

Dear Guest, Firstly we would like to thank you for the comments you made concerning the environment and the food. We will certainly pass on your comments and we are sure they will be received with great excitement. Secondly we must say that we loved...More

Reviewed 3 weeks ago via mobile

Good quality hotel, friendly and helpful staff. Nice view to the sea and pool. Room was spacious and with lounge. The only downside was that pool is cold during winter, you hardly see any people in the pool.. they should heat this pool during winter....More

Thank Vytautas P
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 3 weeks ago

Dear Guest, Thank you for having chosen our hotel and also for letting us know your personal experiences via Tripadvisor. In our daily improvement process the comments of our guests are one of the most important part for being able to continue fulfilling wishes and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$150 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Playa del Ingles
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$150 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Playa del Ingles
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (375)
Room & Suite (150)
Pool & Beach (94)
Dining (54)
Hotel & Grounds (361)
Bathroom (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
Dougal15
5 September 2017|
AnswerShow all 9 answers
Response from SocialMedia-SMSH | Property representative |
Dear Mr. Dougal15, We've got towels for the pool. At the check-in they will provide you a towel ticket. And with this ticket you can get a towel from the lifeguard and change them once a day. Thank you for your... More
1
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Louise H
14 August 2017|
AnswerShow all 2 answers
Response from SocialMedia-SMSH | Property representative |
Dear Louise, You will get 1 shift alacated at your arrival but if you want to change it, there wont be any problem. For further questions please do not hesitate to contact me. Kind regards, Guest Relations
1
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Louise H
14 August 2017|
AnswerShow all 3 answers
Response from SocialMedia-SMSH | Property representative |
Dear Louise, We've got 2 shifts for the breakfast and the evening meal to offer an excelent service to our clients. At our Homepage ypu can have a look to all our Services and Schedules. Thank you very much for your... More
1
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Google Translation
Room Tips
"We were on the bottom floor, with terrass and own sunbeds and less wind. Level 3-5 balcony and seaview."
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"Avoid pool view rooms as over the bar and too noisy. Ground floor rooms have sun loungers"
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"The best views are on the upper floors"
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"Level 1 has a terrace with pool area access and floors 4 and 5 have the best sea and beach views."
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