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IFA Buenaventura Hotel

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IFA Buenaventura Hotel
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2,804 Reviews from our TripAdvisor Community

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Showing 1,645: English reviews
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Liverpool, United Kingdom
Reviewed 3 days ago NEW

This hotel has been owned and operated by the IFA Lopesan chain since they acquired it in 1996 some 21 years ago. Its very clear to anyone that in those 21 years of ownership little if anything has been invested by the owners. First impressions count so lets start with reception. Reception is understaffed throughout many times of the days...

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Helpful?
Thank Mark_Gra
Management response:

Dear Guests, We are very pleased that overall you enjoyed your stay here at Hotel Ifa Buenaventura. However we are sorry to hear that other services didn’t meet your expectations and we will pass this issue onto the different departments in order to resolve this issue. We hope that should you return to stay with us, you will notice a...

Barnsley, United Kingdom
Reviewed 3 days ago NEW

Would recommend this hotel as staff are very knowledgeable and welcoming. Rooms are well furnished and maintained. Although busy restaurant is managed extremely effectively. Very good selection of food available for breakfast/lunch and dinner, almost too much choice. Pools were extremely clean and well maintained. A very enjoyable holiday indeed.

Review collected in partnership with this hotel
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Helpful?
Thank Michael John S
Management response:

Dear Mr. Michael John, We just want to thank you for such a fantastic rating and opinion on Tripadvisor about your recent holidays in Ifa Buenaventura Hotel, situated in Playa del Inglés. We are so glad to read you were really comfortable in our hotel. We hope you will come back with us again. Kind Regards, Public Relations Ifa Buenaventura.

Rotherham
Reviewed 4 days ago NEWvia mobile

Could not have wanted more great friendly staff clean rooms had a few small spiders in room but they were soon sorted in a timely manner food was lovely plenty of choice. Great entertainment loved the way they can and said good morning and their run away song n dance would deffo go back great stay nice place

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Helpful?
1Thank Angiebentham
Management response:

Dear Mrs. Angiebentham, On behalf of the management and the entire team of our IFA Buenaventura Hotel we would like to thank you for your generous commentaries and may we assure you that we will pass them on to all the hotel departments which contributed to your holiday enjoyment. We hope that we may count again on your company and...

Reviewed 4 days ago NEWvia mobile

big hotel, family room too small for a family of 4, 2 single beds and a uncomfortable sofa bed, all inclusive very busy at meal times food was nice. best things about hotel was the pools and animation team.

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Helpful?
1Thank danny1984s
Management response:

Dear Mr. Danny, Thank you for taking the time to write your experience on Tripadvisor about your holidays in our hotel Ifa Buenaventura. We do apologize if your experience was not the one you wished and even us. If you decide to visit us a second time when you have any suggestion or problem try to contact Public Relations Department...

Iceland
Reviewed 1 week ago NEWvia mobile

What a horrible hotel this is. Sure, some members of staff are very nice (shout out to Steffi who was awesome) but overall this was a nightmare of a hotel. The hotel itself is old and run down. We booked this though an agent and if we had known the state of the hotel we never would have accepted it....

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Helpful?
2Thank Goldielocks83
Management response:

Dear MR./Mrs. Goldielocks, From the IFA Buenaventura Hotel we would like to let you know that we appreciate and thank you very much for taking the time to transmit us your opinion. We have taken good notice of your commentaries which help us a lot to be able to continue with our commitment of offering a service of quality and...

Cambridge, United Kingdom
Reviewed 1 week ago

This hotel has very good facilities and excellent service. All members of staff are professional, helpful and friendly. The staff are a hard working team and seem happy in their work - which is what gives good customer service. Our room was lovely and spacious, with a view over the pool and down to the sea. The variety and quality...

Review collected in partnership with this hotel
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Helpful?
Thank Ritzy T
Management response:

Dear Ritzy T, First, Thank you so much for choosing Ifa Buenaventura for your Holidays time and also for your beautiful review on Tripadvisor about your experience with us. We are really happy to know that your stay was lovely for your expectations and not felt was repetitive. We are happy to read you enjoyed your time in the hotel....

Kirkcaldy, United Kingdom
Reviewed 1 week ago

Stayed here for a week in march 2017 & will not go back to this hotel.Check in was a nightmare & very slow due to football teams checking in at same time & all reception staff were dealing with them.The dining room was a total shambles with far too many people in at the same time. They ask you at...

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Helpful?
Thank linda g
Management response:

Dear Mrs. Linda, First of all we would like to thank your commentaries about our hotel. Also it is very important for us all your opinions on Tripadvisor about your holidays in our hotel Ifa Buenaventura. We apologize if your experience was not the one you wished to. We have a lot of customers, so we need to make three...

Leeds
Reviewed 1 week ago

Stayed here in 2011 pre child and as we knew of the location decided to go back, this time with our 3yr old daughter. Totally different experience and realised how much effort and time all of the staff put in. The simplest of interacting with my daughter made her smile and not something I would have paid that much attention...

Review collected in partnership with this hotel
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Helpful?
1Thank MRGlynn
Management response:

Dear Mr./Mrs. MRGlynn , First, Thank you so much for choosing Ifa Buenaventura for your Holidays time and also for your beautiful review on Tripadvisor about your experience with us. We are really happy to know that your daughter's birthday was great with us. Also thank you for such a nice words to all of us. Our best reward is...

Belfast, United Kingdom
Reviewed 1 week ago

We stayed here as a couple and we had a great holiday. The complex is big and we were in block b room 726 which overlooked the mountains and had no one looking into us. Our room was cleaned daily and fresh towels daily courtesy of our cleaning fairy Isabella our room was always cleaned when we went to breakfast...

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Helpful?
1Thank Sue J
Management response:

Dear Mrs. Sue, We would really like to thank you for taking your time and writing on Tripadvisor a positive commentary about your recent stay in our hotel. We appreciate that there are also clients enjoying and giving value on our service in our hotel and our little but beautiful island Gran Canaria. Please do not hesitate to contact us...

Leigh, United Kingdom
Reviewed 1 week ago via mobile

Good hotel with two lovely pools. Big rooms but no air conditioning. Wifi is available in the lobby area; however, charged in the rooms. Plenty good drinks and food available. Very friendly staff (especially Roberto, who works at the bar). Would recommend, but not during the summer time as no air conditioning.

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Helpful?
1Thank Basar O
Management response:

Dear Mr. Basar, First of all I would like to thank you for taking the time to review your experience at the Hotel Ifa Buenaventura. We are very happy to learn that you enjoyed your vacation. We will pass on your compliments to all of our staff and management, and look forward to your next visit. Sunny regards, Public Relations

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about IFA Buenaventura Hotel

Address: Ganigo 6 - Plaza de Ansite, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: RM310 - RM727 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — IFA Buenaventura Hotel 3*
Number of rooms: 724
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline and Agoda so you can book your IFA Buenaventura Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ifa Buenaventura Resort
Hotel Ifa Buenaventura
IFA Buenaventura Hotel Playa Del Ingles, Gran Canaria
Hotel Style:
#3 Top resorts Hotel in Playa del Ingles
#22 Family Hotel in Playa del Ingles
#28 Romantic Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from IFA Buenaventura Hotel staff and other travellers.
413 questions
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Questions? Get answers from IFA Buenaventura Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here, plenty of choice other than this poor hotel”
 of 5 bubbles Mark_Gra, 20 Mar 2017 | Read review
“Sea view is good”
 of 5 bubbles stevenrB6820MM, 12 Mar 2017 | Read review
“There is no air con so choose a room where you can leave the patio doors open.”
 of 5 bubbles tobysmum190729, 28 Feb 2017 | Read review
“Our room was about a quarter of a mile from the restaurant, so ask for a room closer, if you don't like walking.”
 of 5 bubbles MikeE442, 21 Feb 2017 | Read review
“We were in room 734 which was west facing so got the sun from about 2 pm until sunset.”
 of 5 bubbles bertiebrew, 22 Jan 2017 | Read review
5 of 5