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My girlfriend and I stayed here early September 2017 for ten days. Despite arriving late in the evening, the staff on reception were most helpful and greeted us with glasses of wine and kept some cold meats and salad for us in the restaurant -...More
Stayed here for four nights. I was little bit worried after reading some of the reviews. The restaurant staff were brilliant, very attentive. It didn't matter what nationality we were. I emailed the hotel a few days before we arrived to ask them if we...More
1 Thank budgiebird2
Response from Martin P, Public Relations Manager at Hotel CaserioResponded 4 days ago
we are glad that you had a nice stay with us.About the sunbeds,we have the pool staff checking if everything goes fluently,the pool staff has the instructions to take off the towels if the sunbeds don t have occupancy for a long time.
This hotel is very interesting... They can make some things exceptional and other things go horribly wrong.. So many feelings I don't even know where to start...
It starts with my e-mail prior to our visit. I've asked for a room on top and asked...More
2 Thank DenDen00
Response from Martin P, Public Relations Manager at Hotel CaserioResponded 4 weeks ago
Unfortunately your stay has brought you mixed feelings about our hotel.
First of all we like to thank you choosing our hotel for your stay and for the positive things you commented about our hotel.
I would like to help to point out the...More
We have just returned from a wonderful 2 week holiday at this beautiful hotel.
The staff are very helpful and cheerful, in all areas, reception, room cleaners, dining area, bar staff and management, welcoming staff at meal times. Every need we had the staff were...More
Response from Martin P, Public Relations Manager at Hotel CaserioResponded 13 August 2017
We like to thank you for your positive comments.
We are really looking forward to see you soon in hotel Caserio again!We take your suggestions in account and work on them as quick as we can.
I have very mixed feelings about this hotel. .The rooftop sunbathing area was spacious, the beds clean but no bar up there. The nudist sunbathing area was spacious too but absolutely no shade to be had anywhere. The pool area downstairs had lots of beds...More
Thank Jennifer E
Response from Martin P, Public Relations Manager at Hotel CaserioResponded 3 August 2017
Thank you very much for your constructive critics.
We make everything posible to improve the things you have pointed out so that next time your stay is even more comfortable and pleasant.
See you soon !
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Things to do
Fitness Centre with Gym / Workout Room
US$135 - US$285 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Spa Hotel in Playa del Ingles
#18 Luxury Hotel in Playa del Ingles
Non-Smoking Rooms ,
Number of rooms
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Response from LondonSE1 | Reviewed this property |
The rooms I've stayed in only had a double (two single) beds but I imagine there are other configurations. Whenever I've had a question pre-booking I've contacted the hotel direct by Facebook and they respond quickly.