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Hotel Caserio

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Hotel Caserio
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131 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Reviewed 2 days ago NEW

The whole hotel is spotless, the pool is super relaxing and gets the sun all day. We stayed half board and there was a wide selection of buffet items for both breakfast and dinner. The room was a little basic, but then we did book as part of a package so it's to be expected. No tea / coffee making...

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Helpful?
Thank Neil C
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest Thank you for your feedback. We are working on improving our hotel every day. It helps to inform reception or any hotel personel that something is not working in your room so that we can repair it for your use. I am happy to inform that We are planing on adding a water boilers in our rooms so...

Reading, United Kingdom
Reviewed 3 days ago NEW

Decided to stay here after walking past it whilst staying at a nearby hotel and thought it looked a cool place to stay. In general it is, but it slightly flatters to deceive. Good points: Rooms are good and very well cleaned. Food was good and plentiful, but seemed they could do with a few more waiters. Friendly staff ....

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Helpful?
Thank Mike B
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest Thank you for taking your time to review our hotel! We pay attention to comments of our guest and we try to improve our hotel to our guests satisfaction! We are improving our WiFii connection where we need to deal with the weather changes that can cose signal disturbance. That can be a challenge when being on the...

Bedfordshire, United Kingdom
Reviewed 5 days ago NEW

Hotel has been completely renovated to a very high standard, the rooms are excellent and very comfortable, Wet room bathroom shampoo conditioners shaving gel etc good quality provided. Swimming pool area wonderful and beds a plenty the four posters double sunbeds with optional rolling sun blinds are a must. Restaurant every choice of food, you can choose steaks chops etc...

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Helpful?
Thank peter161jenny
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dera Guest Thank you for your feedback! We are happy to hear that everything met your satisfaction! We hope to see you here again! Our guests are very important for us and so we try to give our best! Best Regards Hotel stuff

Leek, United Kingdom
Reviewed 1 week ago

Spotless hotel,food was amazing freshly cooked meats and fish,double beds at pool area and plenty of other beds available.Davide was amazing participated in stretching classes,aquarobics,swimming,gym and various other amenities.Would highly recommend this hotel but personally would not go midsummer as too hot.Palmitos Park is a Must and would definitely return to this hotel.

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Helpful?
Thank Jjackiedeaville
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear guest thank you very much for your review. We appreciate your honest feedback and we will continue to keep our standards high! Best regards Hotel staff

paris
Reviewed 1 week ago via mobile

We have just returned from our wonderful stay at the hotel CASERIO! the hotel was spotless and the pool area was just beautiful the nicest I've exprienced! The sunbeds were so comfy, it was like being on a double bed! The rooms were spacious with plenty of wardrobe space and we had a lovely view of the pool and the...

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Helpful?
2Thank lozzy476
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest thank you very much fro your feedback! We are working very hard to improve our hotel and keep the high standards! We are looking foreword to see you here again! All the best! Hotel personel.

Leicester, United Kingdom
Reviewed 1 week ago

We arrived at this hotel a bit concerned about some of the comments made in previous reviews but found that the hotel was almost perfect in every way. All the staff were extremely friendly and smiled all the time. The bedroom allocated (218 - overlooking the pool) was extremely comfortable with a superb walk in shower. The hotel had recently...

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Helpful?
Thank Anthony J
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest thank you very much for your feedback. We do read opinions of our guests and take everything in to consideration to improve our service and functionality. Every feedback is important to us as we caro for our guests dearly! We hope to see you back here soon! All the best! hotel personel

Reviewed 1 week ago

Loved the hotel and the rooms. Everything was exceptionally clean. The only criticism is that the walls need art. My husband is an Op Art artist and his work would look wonderful on the white walls. The food was very good -too much choose if anything. Beers and wines great

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Helpful?
Thank Margaret H
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest thank you very much for your feedback. It means a lot to us to hear our guests opinion. We are trying to improve everything that is posible. We are looking foreword to seeing you again! All the best! hotel personel

Umea, Sweden
Reviewed 2 weeks ago

Two weeks at the end of February and beginning of March 2017. Modern styled hotel with very good staff including reception, cleaning, kitchen and restaurang, as well as pool assistance. For example, when we arrived very late Saturday evening (actually around 01.30 on Sunday morning) we were offered a kind of breakfast dish; we were very impressed with the pool...

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Helpful?
Thank dalle_villanas
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear guest Thank you very much for your review! We are working every day to improve our hotel and services. Best Regards Hotel staff

London, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel is amazing, the pool area is modern and spacious with a pool and infinity pool attached. There are plenty od beds for all of the guests lots in the sun and also the shade. If your a real sun worshipper, go up and enjoy the rooftop and jacuzzi. Be warned - there is a nudist area! Separate from...

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Helpful?
Thank Samantharrey
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest Thank you very much for taking the time to write this review! We are working hard too keep our standards and taking all comments very serious! We hope to see you soon again! Best Regards Hotel Stuff

Warrington, United Kingdom
Reviewed 2 weeks ago

Reception: booking in was excellent and very quick. Code for the free Wiifi was given which was surprising in view of other review references. Whether this was a seasonal thing I do not know but we were there in January. Room: Thankfully we were provided a room on the ground floor. I say this because previous references to the very...

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Helpful?
Thank Veekay62
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest Thank you for your long and detail review. We are happy to raport that a kettle in the room is soon to be added. We do have ¨no reserve¨policy around the pool and our staff is removing towels if bed is not used for longer time. We are happy that you found our staff polite and helpful. Hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Airport Transportation
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Caserio is fantastic for couples and individuals, situated in Playa Del Ingles. Its modern facilities, pleasant atmosphere and excellent service from the highly qualified staff will ensure you have an enjoyable stay. If you are looking for an unforgettable holiday the Caserio Hotel means sun, fun, and relaxation!. It is located 300m from the beach and 50m from large shopping centres. There is a bus stop right in front of the hotel with a regular service. Airport is 30 km away. There are 170 room include fully fitted bathrooms (including, hairdryers, shampoo and shower gel), telephone, LCD (26 inches, with satellite channels), mini-bar (with charge), safety deposit boxes (with charge), piped music, air conditioning and a balcony. The facilities at the Caserio Hotel are of a good standard with excellently maintained gardens and accommodation offering everything you need for a fun and relaxing holiday (two terraces, one in the pool and a rooftop Jacuzzi, sun beds, shower and toilets; which offers fantastic views of the dunes of Maspalomas). Food, drink and entertainment: Complimentary buffet breakfast and dinner with a large variety of hot and cold buffet dishes as well as regular themed nights ... more   less 

Additional Information about Hotel Caserio

Address: Avda de Italia 8, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: RM512 - RM870 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Caserio 4*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Agoda so you can book your Hotel Caserio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Caserio Hotel Playa Del Ingles
Caserio Gran Canaria
Hotel Caserio Playa Del Ingles, Gran Canaria
Hotel Style:
#8 Spa Hotel in Playa del Ingles
#18 Luxury Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Caserio staff and other travellers.
53 questions
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Lymington, United Kingdom
Crewe, England, United Kingdom
Scotland, United Kingdom

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Questions? Get answers from Hotel Caserio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book as part of deal and this place is great! If you're paying full whack you might be a little dissapointed.”
 of 5 bubbles U6826AAneilc, 27 Mar 2017 | Read review
“Pool side better for sun and view, avoid higher floor rooms if less mobile as you'll find the lift and stairs frustrating”
 of 5 bubbles mikebA7659WI, 26 Mar 2017 | Read review
“pool view rooms are above bar area which serves drinks until midnight go for the rooms at the back all air conditioned etc flatscreen tvs”
 of 5 bubbles peter161jenny, 24 Mar 2017 | Read review
“We were on level 7 only two lifts but hardly had to wait and then only a minute,we looked over the sea and mountains.”
 of 5 bubbles Jjackiedeaville, 21 Mar 2017 | Read review
“Due to the small capacity of the two lifts, it is better to be on the lower floors..”
 of 5 bubbles AnthonyJ257, 17 Mar 2017 | Read review
5 of 5