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24/10/2017 25/10/2017
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    Hotel Caserio

    Avda de Italia 8, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
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    24/10/2017 25/10/2017
    Traveller (147)
    Pool & Beach (54)
    Dining (48)
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    Overview
    • Excellent46%
    • Very good36%
    • Average13%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Oct25 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (204)
    Traveller rating
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    Time of year
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    1 - 5 of 98 reviews

    Reviewed yesterday

    My girlfriend and I stayed here early September 2017 for ten days. Despite arriving late in the evening, the staff on reception were most helpful and greeted us with glasses of wine and kept some cold meats and salad for us in the restaurant -...More

    Thank Myleslc
    Reviewed 6 days ago

    Stayed here for four nights. I was little bit worried after reading some of the reviews. The restaurant staff were brilliant, very attentive. It didn't matter what nationality we were. I emailed the hotel a few days before we arrived to ask them if we...More

    1  Thank budgiebird2
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 4 days ago

    Hi, we are glad that you had a nice stay with us.About the sunbeds,we have the pool staff checking if everything goes fluently,the pool staff has the instructions to take off the towels if the sunbeds don t have occupancy for a long time. We...More

    Reviewed 4 weeks ago via mobile

    This hotel is very interesting... They can make some things exceptional and other things go horribly wrong.. So many feelings I don't even know where to start... It starts with my e-mail prior to our visit. I've asked for a room on top and asked...More

    2  Thank DenDen00
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 4 weeks ago

    Hello, Unfortunately your stay has brought you mixed feelings about our hotel. First of all we like to thank you choosing our hotel for your stay and for the positive things you commented about our hotel. I would like to help to point out the...More

    Reviewed 12 August 2017

    We have just returned from a wonderful 2 week holiday at this beautiful hotel. The staff are very helpful and cheerful, in all areas, reception, room cleaners, dining area, bar staff and management, welcoming staff at meal times. Every need we had the staff were...More

    Thank muzshelly
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 13 August 2017

    Hello, We like to thank you for your positive comments. We are really looking forward to see you soon in hotel Caserio again!We take your suggestions in account and work on them as quick as we can. Dear regards,

    Reviewed 2 August 2017

    I have very mixed feelings about this hotel. .The rooftop sunbathing area was spacious, the beds clean but no bar up there. The nudist sunbathing area was spacious too but absolutely no shade to be had anywhere. The pool area downstairs had lots of beds...More

    Thank Jennifer E
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 3 August 2017

    Hi Jennifer, Thank you very much for your constructive critics. We make everything posible to improve the things you have pointed out so that next time your stay is even more comfortable and pleasant. See you soon !

    Hotel Parque Tropical
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    Labranda Bronze Playa
    894 reviews
    #14 of 134 hotels in Playa del Ingles
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Free Parking
    • Dry Cleaning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$135 - US$285 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Playa del Ingles
    • #18 Luxury Hotel in Playa del Ingles
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Travelocity, Priceline, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hotel Caserio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Gran Canaria >
    • Maspalomas >
    • Playa del Ingles
    • Also Known As
    • Caserio Hotel Playa Del Ingles ,
    • Caserio Gran Canaria ,
    • Hotel Caserio Playa Del Ingles, Gran Canaria
    Add Photo Photos
    Traveller (147)
    Pool & Beach (54)
    Dining (48)
    Room & Suite (33)
    Hotel & Grounds (125)
    Bathroom (3)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Seaside Sandy Beach
    1,274 reviews
    .93 km away
     
    Hotel Parque Tropical
    455 reviews
    .27 km away
     
    Labranda Bronze Playa
    894 reviews
    .32 km away
     
    ClubHotel Riu Papayas
    549 reviews
    .87 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    An N
    30 August 2017|
    Answer
    Response from Julie G | Reviewed this property |
    Hi, there was vegetarian food there when we stayed in April but I didn't take much notice I'm afraid.
    0
    Votes
    Emmaelsie_94
    29 August 2017|
    AnswerShow all 6 answers
    Response from AlandKayC | Reviewed this property |
    hi there ....spirits are branded gordons gin ..smirnoff vodka probably half decent wine ...and amstell beer on tap
    0
    Votes
    owalshy
    9 August 2017|
    AnswerShow all 6 answers
    Response from LondonSE1 | Reviewed this property |
    The rooms I've stayed in only had a double (two single) beds but I imagine there are other configurations. Whenever I've had a question pre-booking I've contacted the hotel direct by Facebook and they respond quickly.
    0
    Votes
    Room Tips
    "Top floor 8th"
    Read review
    "Roof top jacuzzi, Refurbished to modern standard"
    Read review
    "We had a corner room overlooking the pool so it wasn't bad"
    Read review
    "Choose top floors"
    Read review
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