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Hotel Parque Tropical

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Hotel Parque Tropical
Hotel Parque Tropical
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418 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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Hastings, United Kingdom
Reviewed 1 week ago

First impression of front office staff was mixed, one person was officious and grumpy while her colleague was pleasant.Seemed efficient. On return home I found that my initial accommodation payment made by credit card had been refunded at a lower rate and than to compound the annoyance, they then went onto double charge me at an even higher rate. Still...

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Thank GRove_13
Scotland, UK
Reviewed 2 weeks ago via mobile

We've just returned (as a family of four) from a week in this hotel having booked it through Jet2. It was wonderful from start to finish. We booked it on the strength of TA reviews, and they were spot on. We had a "promotional" room from Jet2 (whatever that means), it was large and spacious, very modern and clean with...

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Thank CatReidScotland_UK
Liverpool, United Kingdom
Reviewed 9 March 2017 via mobile

My husband & I thoroughly enjoyed our week in this Hotel. It was faultless. Staff very polite and efficient. Cleanliness of room and communal areas 100%. The Hotel was well maintained in every area. The tropical gardens that surround this Hotel are beautiful. I could go on and on with all the positives. All in all a fantastic Hotel/Location. I...

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Thank Debbie T
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Debbie T, Thank you very much for your feedback via Tripadvisor. It is great to read that you enjoyed your stay at our hotel Parque Tropical. Furthermore we want to thank you for your nice words regarding our staff, the gardens and our hotel in general. Moreover we are happy to know that you will visit us again. t...

Penrith, United Kingdom
Reviewed 1 March 2017

Review collected in partnership with Jet2holidays
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1Thank maurice s
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Reviewed 21 February 2017

Went with 2 teenagers and husband. The welcome at reception was friendly. Our rooms were spacious and comfortable - and the porter refused a tip for the luggage! The gardens and pool are beautiful, breakfast delicious selection. We all had a massage too. All areas kept very clean and well maintained - we had a problem with a keycard lock...

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1Thank Alice P
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Alice P, Thank you very much for your feedback via Tripadvisor. It is great to read, that you had a great time at our hotel Parque Tropical. Furthermore we appreciate your nice words regarding our staff and the food as well as your suggestions. It will be a pleasure for us to welcome you again in the near future....

Slough, United Kingdom
Reviewed 2 February 2017

This is a delightful hotel. The grounds are beautifully set out with a tropical setting. There are plenty of delightful plants set alongside water features. The rooms and public areas are spotlessly clean. The staff were polite, helpful and immaculately turned out. All at a reasonable cost. The drinks were cheaper than you'd expect for a hotel of this quality....

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1Thank michael l
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Michael, Thank you very much for your feedback via Tripadvisor. It is great to read that you enjoyed your time at our hotel Parque Tropical. Furthermore we appreciate your compliments regarding our staff and the hotel in general as well as your suggestion. Moreover we are pleased to read that you would choose our resort again. It will be...

Hengelo, Overijssel, Netherlands
Reviewed 12 January 2017 via mobile

After a busy christmas period we wanted to enjoy a holiday. We choose this wonderful hotel but seriously we have been in many hotels but this is one of the beter ons on Gran Canaria. The staff is very professional, friendly and helpfull. The rooms, wonderful garden and the public areas are very clean. Some point for improvement. + the...

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Thank HJ_K7551
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear HJ_K7551, Thank you for your feedback via Tripadvisor. We are glad to read, that you had a great time in our hotel Parque Tropical. Moreover we appreciate your compliments regarding our staff and the gardens as well as your suggestions. It will be a pleasure for us to welcome you again in the near future. Best regards, Norberto Medina,...

Stockholm, Sweden
Reviewed 3 January 2017

When one reads "heated pool" one expects a pool with a water temperature at least a couple,degrees warmer the sea. This was not the case so while our 7'yesr old was happy turning blue, we were forced to,watch from the sides. Had expected to be swimming the entire 9 days but managed twice. Heated really,should mean at least over 18...

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Thank mushba
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Mushba, Thank you for your feedback via Tripadvisor. We are glad to read, that you enjoyed your stay at our hotel Parque Tropical. Furthermore we appreciate your compliments regarding our hotel in general as well as your suggestions. It will be a pleasure for us to welcome you again in the near future. Best regards, Rocío Sanz, P.A. Management

Reviewed 30 December 2016 via mobile

Hotel and staff great but with 95% German guests, you will not be welcome. Next door room continually sprayed air freshener directly on to us calling us English Filth. I'm not sure they have taken Brexit well. Maybe.?..still advice go to Tenerefe but if not an option..a good all round hotel. Try to get room not overlooking tropical gardens or...

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1Thank Personal E
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Sir/Madame, Thank you very much for your feedback via Tripadvisor. We are glad that you chose our hotel Parque Tropical for your holidays in Gran Canaria. Moreover we appreciate your compliments, regarding our staff and our hotel in general as well as your suggestions. We try to give every guests a top service, independent from where do they come....

Reviewed 28 December 2016 via mobile

A small oas by the beach of Playa Ingles. Nice rooms in authentic Spanish style. The pool area is situated in the middle of the hotel sorounded by a beutiful botanic garden. Quiet and easy stay for a week. Very friendly and service minded staff. Restaurang serves fantastic buffee dinner and breakfast. Nicely served by friendly staff. Absolutely the best...

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Thank Spixboss
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Spixboss, Thank you for your feedback via Tripadvisor. We are pleased, that you enjoyed your stay at our hotel Parque Tropical. Moreover we appreciate your compliments regarding our staff, the rooms and the garden. It will be a pleasure for us to welcome you again in the near future. Best regards, Norberto Medina, Assistant Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about Hotel Parque Tropical

Address: Avenida de Italia, 1, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: RM547 - RM6,919 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Parque Tropical 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Parque Tropical Hotel Playa Del Ingles
Parque Tropical Playa Del Ingles
Hotel Parque Tropical Playa Del Ingles, Gran Canaria
Hotel Style:
#4 Spa Hotel in Playa del Ingles
#4 Family Hotel in Playa del Ingles
#4 On the Beach Hotel in Playa del Ingles
#5 Luxury Hotel in Playa del Ingles
#11 Romantic Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Parque Tropical staff and other travellers.
22 questions
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Questions? Get answers from Hotel Parque Tropical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had 904 - very happy! the sea view was amazing”
vodkamonster24, 27 Sep 2016 | Read review
“Ensure you book a room with Air conditioning.”
sheebs63, 24 Jul 2016 | Read review
“Nothing to say really, very good standard serviced every day. Lovely shaded balcony overlooking the pool (as most rooms do), brilliant shower good beach access. Can't wait to go back! ”
KarlT157, 21 Jun 2016 | Read review
“Room overlooking pool and gardens are better for less noise”
I1247BJstephenh, 17 May 2016 | Read review
“Ask for a room as far away from the bus stops outside as possible , otherwise the noise is atrocious.”
187472Bill, 15 May 2016 | Read review
5 of 5