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Hotel Parque Tropical

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Hotel Parque Tropical
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398 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Hengelo, Overijssel, Netherlands
Reviewed 6 days ago NEWvia mobile

After a busy christmas period we wanted to enjoy a holiday. We choose this wonderful hotel but seriously we have been in many hotels but this is one of the beter ons on Gran Canaria. The staff is very professional, friendly and helpfull. The rooms, wonderful garden and the public areas are very clean. Some point for improvement. + the...

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Helpful?
Thank HJ_K7551
Stockholm, Sweden
Reviewed 2 weeks ago

When one reads "heated pool" one expects a pool with a water temperature at least a couple,degrees warmer the sea. This was not the case so while our 7'yesr old was happy turning blue, we were forced to,watch from the sides. Had expected to be swimming the entire 9 days but managed twice. Heated really,should mean at least over 18...

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Helpful?
Thank mushba
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Mushba, Thank you for your feedback via Tripadvisor. We are glad to read, that you enjoyed your stay at our hotel Parque Tropical. Furthermore we appreciate your compliments regarding our hotel in general as well as your suggestions. It will be a pleasure for us to welcome you again in the near future. Best regards, Rocío Sanz, P.A. Management

Reviewed 2 weeks ago via mobile

Hotel and staff great but with 95% German guests, you will not be welcome. Next door room continually sprayed air freshener directly on to us calling us English Filth. I'm not sure they have taken Brexit well. Maybe.?..still advice go to Tenerefe but if not an option..a good all round hotel. Try to get room not overlooking tropical gardens or...

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1Thank Personal E
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Sir/Madame, Thank you very much for your feedback via Tripadvisor. We are glad that you chose our hotel Parque Tropical for your holidays in Gran Canaria. Moreover we appreciate your compliments, regarding our staff and our hotel in general as well as your suggestions. We try to give every guests a top service, independent from where do they come....

Reviewed 3 weeks ago via mobile

A small oas by the beach of Playa Ingles. Nice rooms in authentic Spanish style. The pool area is situated in the middle of the hotel sorounded by a beutiful botanic garden. Quiet and easy stay for a week. Very friendly and service minded staff. Restaurang serves fantastic buffee dinner and breakfast. Nicely served by friendly staff. Absolutely the best...

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Helpful?
Thank Spixboss
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Spixboss, Thank you for your feedback via Tripadvisor. We are pleased, that you enjoyed your stay at our hotel Parque Tropical. Moreover we appreciate your compliments regarding our staff, the rooms and the garden. It will be a pleasure for us to welcome you again in the near future. Best regards, Norberto Medina, Assistant Manager

Scarborough, United Kingdom
Reviewed 1 December 2016

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Thank U7168HIdavidw
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Hockley, United Kingdom
Reviewed 27 November 2016 via mobile

Well this was a fantastic little find, our first hotel in Las Palmas was of very poor standard so after a bit of internet surfing we came across this little gem... First impressions last and the hotel reception is quite old fashioned but in a traditional way, staff were very friendly and tried their best to accommodate us with our...

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Thank Kevin R
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Kevin R, Thank you very much for you feedback via Tripadvisor. We are pleased to read, that you enjoyed your stay at our hotel Parque Tropical. We appreciate your compliments regarding our staff, the pool bar and the hotel in general as well as your suggestions. It will be a pleasure for us to welcome you again in the...

Liverpool, United Kingdom
Reviewed 19 October 2016

I really don't know why it's taken me so long to write this. We had a wonderful week here at Easter this year, arriving just before Easter Sunday. I had spotted a random picture of the gardens while idly browsing Expedia and within five minutes we'd booked, ironically with jet2. The gardens are lovely: it's a compact site but stuffed...

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Thank Natalia1806
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Natalie1806, Thank you for your positive feedback via Tripadvisor. We are pleased to read, that you enjoyed your stay at our Hotel Parque Tropical. We appreciate your compliments regarding our service, food and the hotel in general. It will be a pleasure for us to welcome you again in the near future. Best regards, Tania Sosa, P.A. Management

Liverpool, United Kingdom
Reviewed 27 September 2016

I travelled here with my partner and stayed at the Parque Tropical Hotel for 13 nights and returned just 3 days ago :-( So the transfer from the airport was 1hr but that was with 5 stops at other hotels so it was not really an inconvenience at all. When we arrived the reception area was lovely and we knew...

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1Thank vodkamonster24
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Vodkamonster24, Thank you very much for your positive feedback on Tripadvisor. We are happy to know that you had an amazing stay at our Hotel Parque Tropical. In addition we would like to thank you for your compliments regarding our staff, the food and the hotel in general. It would be a pleasure for us to welcome you back...

Reviewed 1 September 2016 via mobile

Great hotel. Very kind and halofull staff. Every request was immediatelly addressed. Clean,good location (no parking place in the hotel).The food was great and the shef was interested every day if we liked the food. Defenetlly a great choice.

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Thank segalp
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear Segalp, Thank you very much for your feedback via Tripadvisor. We are pleased to read that you enjoyed your stay at our hotel Parque Tropical. We appreciate your compliments regarding our staff, the location and the food. It will be a pleasure for us to welcome you again in the near future. Best regards, Rocío Sanz, P.A. Management

Newcastle upon Tyne, United Kingdom
Reviewed 24 July 2016

I booked a four night stay (through booking .com ) at this hotel based on the very good reviews I'd read about the place. It is indeed very pleasant and distinctly different from most of the hotels in Maspalomas. The rooms feel quite private and look out onto a well planted garden and pool area, so you don't feel as...

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Helpful?
Thank sheebs63
H-ParqueTropical, Director de Relaciones Públicas at Hotel Parque Tropical, responded to this review

Dear sheebs63, Thank you very much for your feedback via Tripadvisor. We are happy to read that you enjoyed your stay at Parque Tropical. We appreciate your compliments regarding our rooms and the food. Furthermore, we continuously want to improve our hotel, therefore we will take your incentives into consideration. Nevertheless, we hope to see you again in the future...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about Hotel Parque Tropical

Address: Avenida de Italia, 1, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: RM501 - RM1,122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Parque Tropical 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Parque Tropical Hotel Playa Del Ingles
Parque Tropical Playa Del Ingles
Hotel Parque Tropical Playa Del Ingles, Gran Canaria
Hotel Style:
#4 Family Hotel in Playa del Ingles
#4 Spa Hotel in Playa del Ingles
#4 On the Beach Hotel in Playa del Ingles
#6 Luxury Hotel in Playa del Ingles
#11 Romantic Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Parque Tropical staff and other travellers.
19 questions
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Questions? Get answers from Hotel Parque Tropical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had 904 - very happy! the sea view was amazing”
 of 5 bubbles vodkamonster24, 27 Sep 2016 | Read review
“Ensure you book a room with Air conditioning.”
 of 5 bubbles sheebs63, 24 Jul 2016 | Read review
“Nothing to say really, very good standard serviced every day. Lovely shaded balcony overlooking the pool (as most rooms do), brilliant shower good beach access. Can't wait to go back! ”
 of 5 bubbles KarlT157, 21 Jun 2016 | Read review
“Room overlooking pool and gardens are better for less noise”
 of 5 bubbles I1247BJstephenh, 17 May 2016 | Read review
“Ask for a room as far away from the bus stops outside as possible , otherwise the noise is atrocious.”
 of 5 bubbles 187472Bill, 15 May 2016 | Read review
5 of 5
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