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Ponderosa Apart Hotel

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1 room 2 adults 0 children
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Ponderosa Apart Hotel
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703 Reviews from our TripAdvisor Community

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Showing 625: English reviews
pontypridd.south wales
Reviewed 18 September 2016 via mobile

Where to start....2wks in this hotel = endurance. To me this hotel reminds me of substandard student accommodation. We joined family on their holiday. They'd already booked this hotel and so we followed suit so we could all be together. We did check reviews but thought oh well...it can't be that bad surely. OH IT IS !!!! I will try...

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Thank curlyhels
Reviewed 18 September 2016 via mobile

We booked this last minute ad our first family holiday abroad. We knew that is wasn't going to be the best but we made the most of it. Bar staff was useless only one on at a time and always a que but he was hardly serving and always in the dining room. All inclusive drinks stopped at 22.00 and...

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Thank rickyrosco
Reviewed 14 September 2016

kitchen filthy, stinks of damp,toilet broken, bath disguising, rusty cutlery, broken so called furniture,,should not be sold as a holiday apartment as you loose you flight money and everything els you have paid for , to spend a week in this disgusting place

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1Thank Valerie M
Buckingham, United Kingdom
Reviewed 14 September 2016 via mobile

PLEASE DO NOT STAY AT THIS HOTEL! LIST IN NOTE FORM AS IT IS SO LONG! worst hotel I have ever stayed in. -Our toilet was Broken and we reported 4 times until they actually fixed it. -Rude staff, didn't know what was going on with toilet when asked. No English. -No blankets, pillows -Dirty bed sheets on arrival, only...

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4Thank KayleighJC
A TripAdvisor Member
Level Contributor
12 reviews
3 helpful votes
Reviewed 10 September 2016 via mobile

We arrive at 1pm- the room was not ready till 2pm bit we wrre given somewhere to store our luggage and access to all the facilites. The room The room was basic- lots of space, lovely balcony. However the toilet broke on the first day, the shower was missing panels so you couldn't close the shower door. By day 3...

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1Thank A TripAdvisor Member
Ryde, United Kingdom
Reviewed 10 September 2016 via mobile

We arrived to the ponderosa early evening to find out our toliet does flush the bath was rusty, a smell coming from the room. We went down stairs to try the food and the smell was disgusting in the 7 nights we stayed there we did not eat there for morning, afternoon and evening we were all Inclusive and did...

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Thank chloelizabeth123
Reviewed 9 September 2016

Self catering 19/9-8/16 1/9/16 family of four. Were dose one start check in ok but from then on went pear shaped only one plug socket worked .nothing on the kitchen worked had kettle replaced twice toaster didn't work no saucepan and we were self catering we ad 2 cups 1 glass 2 knives 1 fork 2 spoons for a family...

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Thank Ann T
Reviewed 8 September 2016 via mobile

So before I write this, I'm used to all inclusive so I was well aware what to expect when it comes to food, drink, hotels etc having been going for years. We got here at 12 midday and was told the room wouldn't be ready until 2pm which we were expecting anyway. Got to 2pm and it stil was not...

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2Thank Customeram
Reviewed 6 September 2016 via mobile

Just don't go there . Simple it's a kip very dirty smelly .. Pool very dirty food could not eat ... Just stay at home .. Only one beer all inclusive .. Bar closed at ten .. Smelly toilets outside . And inside .. Rooms very bad .. Show broke . Pay for your tv ... Can't not stress again...

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5Thank Paul R
Reviewed 5 September 2016

I got there and there was ,I don't wanna say what type of hairs on the vanity table. my shower curtain rail broke and on the next day got me shut of my bathroom went to complain she said he'll be there in a minute took over 1 and a half hours to turn up the messed up the door...

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1Thank Sammie J

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Ponderosa Apart Hotel

Address: Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: RM245 - RM463 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ponderosa Apart Hotel 3*
Number of rooms: 125
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Also Known As:
a Ponderosa Hotel Adeje
Ponderosa Apart Hotel Tenerife/Playa De Las Americas
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better sea views”
 of 5 bubbles 199angie, 14 Feb 2017 | Read review
“All rooms face the ocean but you need to be on the 4th floor and above for a ocean view.”
 of 5 bubbles livingdolcevita, 6 Feb 2017 | Read review
“Don't book this hotel, pay a bit more.”
 of 5 bubbles KHerzbergXXX, 3 Feb 2017 | Read review
“Anything above 3rd floor view is outstanding.”
 of 5 bubbles shanem780, 30 Jan 2017 | Read review
“214 was our room and it was great for the sun set”
  • View from our room
  • view of the pool area from room
 of 5 bubbles 366larissal, 14 Jan 2017 | Read review
5 of 5