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Traveller (2605)
Room & Suite (533)
Pool & Beach (379)
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Overview
  • Excellent60%
  • Very good27%
  • Average10%
  • Poor2%
  • Terrible1%
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AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
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Reviews (3,721)
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Traveller rating
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1,942
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All reviewsstair gateevery nightblues brotherssiam parkgreat holidayfree busmonkey beachlos cristianosmini discofamily holidaybedroom and bathroombaby poolmiddle poolself cateringgames roomdifferent themeall ages
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881 - 885 of 3,293 reviews
Reviewed 16 July 2016

Just returned from a weeks stay at the Gran Oasis resort and although the staff were amazing we felt the hotel just didn't quite meet the same standard. When you arrive at a very "Happy" reception you will be given a sheet of paper outlining...More

2  Thank MurtleT01
Response from Recepcion G, Reception Department at Gran Oasis ResortResponded 17 July 2016

Dear Family Thank you very much indeed for sharing your holiday with us for giving us your opinion on this site It is great to read your mention about the staff professionality and friendliness but at the same time we want to express you our...More

Reviewed 15 July 2016

Just returned from this amazing hotel. Will definitely return. The pool was lovely. Don't know why some people were complaining about it. The food was the best I have ever tasted in my life. Great variety. My favourite theme was oriental by far. We had...More

Thank sootybarney
Response from Recepcion G, Reception Department at Gran Oasis ResortResponded 17 July 2016

Dear Guests, It is absolutely a present to read your comments. Thank you very much for giving us the opportunity to share your holidays with you and of course a big thanks for your very kind comments on this site. Fantastic to read that you...More

Reviewed 15 July 2016

This review is only from my personal experience. Three generations on holiday. Check in was no problem. Two apartments sorted very quickly, efficiently and in a relaxed and friendly way. Straight away made you feel at home. Apartments 152 & 154, ble and well set...More

Thank traveller6005
Response from Recepcion G, Director de Recepción at Gran Oasis ResortResponded 16 July 2016

Dear Family , All the Gran Oasis Resort staff want to thank you all very much for choosing us to spend your family holiday. We are all so gald all the family had a good time here with us and also thank you for your...More

Reviewed 15 July 2016

Returned from a family holiday. Ages between 11 to 79. All had fab time. Staff couldn't have been more helpful and friendly especially Pepe on reception. We had 6 duplex apartments and requested all near each other and this was granted. Unfortunately one of the...More

Thank ManchesterTrish
Response from Recepcion G, Director de Recepción at Gran Oasis ResortResponded 16 July 2016

Dear Family, First of all thank you all very much for taking your time to write such a nice review and for choosing us to spend your family holiday and we are so glad you all enjoyed your stay here with us. Also thank you...More

Reviewed 14 July 2016

Just returned from 10 nights in gran oasis had a great 10 days not relaxing as we had our 21 month old grandson. Lovely staff very helpful. A visit to the zoo and Siam park is a must. The only downfall was the distance to...More

Thank Ailsa J
Response from Recepcion G, Reception Department at Gran Oasis ResortResponded 15 July 2016

Dear Friends, Thank you very much for sharing your holidays with us in our Gran Oasis Resort and of course for taking your time to write your opinion on this site. If you do plan to return and you need our help, do not hesitate...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Internet
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Laundry Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Golf Course
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$142 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Playa de las Americas
#1 Family Hotel in Playa de las Americas
#4 Luxury Hotel in Playa de las Americas
#4 Spa Hotel in Playa de las Americas
#5 Romantic Hotel in Playa de las Americas
#5 Green Hotel in Playa de las Americas
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$142 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Playa de las Americas
#1 Family Hotel in Playa de las Americas
#4 Luxury Hotel in Playa de las Americas
#4 Spa Hotel in Playa de las Americas
#5 Romantic Hotel in Playa de las Americas
#5 Green Hotel in Playa de las Americas
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2605)
Room & Suite (533)
Pool & Beach (379)
Dining (119)
Family and Play Areas (52)
Amenities (41)
Business Centre & Event Rooms (5)
Questions & Answers
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Y3788EIjenniferl
22 June 2018|
AnswerShow all 2 answers
Response from holidayqueenExeter | Reviewed this property |
There’s no spa. Only beauty treatments I.e massage, manicure, pedicures. I won a mini massage at the hotel raffle one evening and it was very nice
0
Votes
Melissa P
21 June 2018|
AnswerShow all 3 answers
Response from holidayqueenExeter | Reviewed this property |
No there is nothing in the near vicinity, which is nice in one way as it’s very quiet. It’s a good 20/25 min walk away to any bars or restaurants or just jump in a taxi. If you ask the reception to book you one, they are... More
0
Votes
James M
20 June 2018|
AnswerShow all 4 answers
Response from paulG5529SO | Reviewed this property |
Not sure how much upgrade is but I brought a few premium drinks about 5 euro each but good measures
1
Vote
Room Tips
"Rooms with an outside lounger over the golf course are quite nice"
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"Rooms around 90 - 100 have less steps to climb"
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"Ask for one that over looks the golf course...."
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"Possibly better on a higher level away from pool and entertainment noise."
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