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Mediterranean Palace Hotel

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Mediterranean Palace Hotel
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2,802 Reviews from our TripAdvisor Community

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Showing 2,063: English reviews
Reviewed 26 October 2015

Just got back from 10 days at the Mediterranean Palace. I have to admit that after reading some of the reviews on here I was very nervous about the holiday. But honestly DO NOT get put off by the bad reviews. The outside of the hotel admittedly looks tacky as hell! However, inside is beautiful!! Turned up and the porter...

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2Thank Louise J
Cwmbran, United Kingdom
Reviewed 26 October 2015

Champagne on arrival, large entrance foyer, glass towers and water fountains make arrival at the Mediterranean most welcoming, the pool area is fabulous and you get two hotels for the price of one sharing the Cleopatra next door (more adult and quieter) staff work hard to clean and prepare each day, the rooms are clean and tidy (a little dated)...

Review collected in partnership with Low Cost Holidays
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2Thank jenko55
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear jenko55, First of all I would like to thank you for sharing your comments with other travellers on TripAdvisor. We are truly happy to know that you have enjoyed your stay with us. In relation to entertainment, we have available channels such as social networks or our free app where you have all information about it, but if you...

Glasgow, United Kingdom
Reviewed 24 October 2015 via mobile

Again another great time in this family friendly hotel Great location lots of a activities on for any age group and there is a beautiful beach just seconds away Pool is a great size to swim in Breakfast is very good lots of choice of fresh foods if you don't want do DBB there are so many choices of good...

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Thank Lindseyfb67
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Lindseyfb67, First of all I would like to express my sincere gratitude for taking time to write us your comments. We are truly happy to know that you have enjoyed your stay at The Mediterranean Palace Hotel and we were part of it. Please, do not hesitate to contact us in future bookings, we will be pleased to assist...

London, United Kingdom
Reviewed 24 October 2015

I visit Tenerife pretty regularly. I tried to book up the Cleopatra Palace for a second time but the price was way to expensive compared to my previous trip there so thought I would opt for the Mediterranean Palace. I stayed in this hotel for 10 nights which to be fair the hotel is great but it just didn't have...

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1Thank Sam N
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Sam N, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. Our prices depend on factors such as advance booking, the season or demand, but we also have promotions and discounts. We...

Calgary, Canada
Reviewed 24 October 2015

Positives: fantastic location close to beach, shopping, reataurants, and bars, always felt safe walking in the area Terrific kids club, beautifully outfitted, included in price of room. Ideal for families Pool area is okay, some sun beds need replacing but overall fine Cons: tired, old rooms. Furniture chipped, scratched, etc. Bathroom tiles chipped, sinks don't drain properly, hair dryers at...

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Thank Lea W
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Plw65, Let me first thank you for taking time to write about your recent stay at the Mediterranean Palace Hotel. As you might have read in other reviews, we are aware that our Resort need a change. We started with the common areas (sport bar, restaurants, gardens, main pool, solarium and Mare Kids Club) of the Mediterranean Palace. The...

Cardiff, United Kingdom
Reviewed 24 October 2015

Just back from a one week stay and feel a bit deflated. Also stayed last December and returned as love the location. Hotel still in need of major update in certain areas, particularly rooms. Terrace furniture frayed and battered to the point where clothing could be damaged. Pool area very crowded and noisy with music that was so loud it...

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Thank twiggi_cp
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear twiggi_cp, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. We appreciate very much your comments, as it gives us the chance to work harder and improve to become again your first...

Ploiesti, Romania
Reviewed 24 October 2015 via mobile

I was there in 2009 and it was one of the best hotels I have ever stayed in. The services were flawless, the staff very friendl, the accomodation above 5 stars. This year I returned full of hopes, but I was disappointed. The owners haven't been invested neither in the facilities nor the rooms. There were broken tiles and rusted...

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1Thank irina_ene
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear irina_ene, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. I would like to start with your comment about the Hotel. we are aware that they need a change and that is...

Peterborough
Reviewed 23 October 2015 via mobile

The Med Palace is an old hotel. In many ways it shows. Although they say they're refurbishing, I think they need to speed it up. Public areas are beautiful, however little things let it down. The indoor water features need a good clean and some of the statues look quite tired. The glass lift walls are scuffed and scratched through...

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Thank Andrew E
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Andrew E, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. Concerning the rooms, we have started in 2012 a refurbishment plan and we have remodelled Sir Anthony Hotel and the common...

Reviewed 22 October 2015 via mobile

We had a 5 day weekend in Tenerife in the latter part of winter. The area is far nicer than we expected given some of the rubbish in Tenerife. Beautiful glass fronted designer shops and high quality restaurants all along the strip outside the hotel. Fair prices too. We didn't see any hens or stags and found the area and...

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Thank TonyAmyBiggles
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear TonyAmyBiggles, First of all I would like to thank for sharing your comments with other travellers on TripAdvisor. We are truly happy to know that your stay was good and we were part of it at the Mediterranean Palace Hotel. I appreciate your comment, certainly, it helps us to know that we are on the right line work. Our...

Bellshill, United Kingdom
Reviewed 21 October 2015

Just returned from a week stay at Med Palace, best location in Las Americas loads going on all around the Hotel. The Hotel lobby is grand and impressive the rooms however are not, and are in desperate need of a makeover, I had to go out and buy a hairdryer as the one in the bathroom was blowing out cold...

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2Thank Carfinposse
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Carfinposse, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. As you well mentioned, the demonstration that occurred was for reasons beyond our control. However, we have to apologize if this have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: RM525 - RM874 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#11 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Mediterranean Palace Hotel staff and other travellers.
246 questions
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Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the 3rd floor ,lovely view of the pool”
 of 5 bubbles margaretmP9895OX, 29 Mar 2017 | Read review
“They serve champagne in their breakfast buffet!”
 of 5 bubbles rijulj2015, 27 Mar 2017 | Read review
“Room with a balcony facing the pool! beautiful view!”
 of 5 bubbles keeleymarieh, 20 Mar 2017 | Read review
“Top floor with sea and pool view”
 of 5 bubbles F3160IWdanielk, 19 Mar 2017 | Read review
“All good,better near the centre.”
 of 5 bubbles terryengland2016, 13 Mar 2017 | Read review
5 of 5