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Mediterranean Palace Hotel

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Mediterranean Palace Hotel
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2,834 Reviews from our TripAdvisor Community

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Showing 2,086: English reviews
Nottingham, United Kingdom
Reviewed 16 October 2015

I stayed here last week with my girlfriend for our first holiday together, and we both had an amazing stay. Upon arrival, we were greeted by the friendly staff, who made us feel very welcome - the complimentary glass of Cava certainly helped! The man on reception explained everything we needed to know and we were then shown up to...

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4Thank Alex G
Castlebar, Ireland
Reviewed 16 October 2015

We have stayed here twice most recently in April. Reception staff very friendly on arrival. Rooms very clean but basic enough. The breakfast buffet was amazing with self service counters and breakfast chefs cooking omlettes to your liking.The huge dining room also has an outdoor area which we always opted for as there is nothing nicer than eating outside first...

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Thank Kathy M
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Kathy M, First I would like to thank having written us so nice comment and share it with other travellers of TripAdvisor. I am glad to know that your stay with us was good and believe me that I have to thank you all the suggestions made. I would start by the comments made on our staff. Certainly, we...

A TripAdvisor Member
Level Contributor
5 reviews
2 helpful votes
Reviewed 16 October 2015 via mobile

So I've just returned from 9 nights at Mediterranean Palace, Tenerife. I have been to Tenerife 8 times in the past 7 years before this visit, staying at the la siesta, Parque Santiago 3/4, Barranco apt, Columbus so I have a good knowledge of the area, what to expect and to base my review on. I am now 30 years...

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1Thank A TripAdvisor Member
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Let me first thank you for taking time to write us such detailed comment about your recent stay with us. I appreciate your comment, certainly, it helps us to know that we are on the right line work. Our guests are a key part of our improvements process, so that each and every one of the comments is...

Cambridgeshire, England, United Kingdom
Reviewed 15 October 2015 via mobile

We were very taken back by the hotel. Upon arrival we were greeted by the concierge ready to take our bags and a receptionist with champagne in hand, it was a very warm welcome especially after travelling for many hours. We took a look around the hotel, pool area and restaurants and were taken back at how cheap our stay...

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2Thank Chris N
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Chris N, I would like to thank you for sharing your comments with other travellers on TripAdvisor. We are truly happy to know that you have enjoyed your stay in Tenerife and at the Mediterranean Palace Hotel. Regarding your comment about the rooms, we are aware that they need a change and that is why we started a remodeling...

Greater London, United Kingdom
Reviewed 14 October 2015

On first entering the hotel we could see that this hotel would have certainly been a 5* hotel back in 1988 when first opened, but the actual rooms are no more than a 3*. The rooms are very worn and one of the floor tiles had a big jagged crack in it ,room1071. The bath enamel was worn away in...

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Thank annc1965
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Annc1965, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. Regarding your comment about the rooms, we are aware that they need a change and that is why we started a remodeling...

Treorchy, United Kingdom
Reviewed 14 October 2015 via mobile

Booked this hotel for my girlfriends 21st birthday an it didn't disappoint. As soon as you walk through the doors you get the WOW factor! You are then greeted with champagne and happy faces. The surroundings are amazing and the pool area outstanding plus no need to rush around if you are one for grabbing a sun lounger neither where...

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6Thank SIMONS0202
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear SIMONS0202, First of all I have to express our sincere gratitude for having taken time to write such a detailed summery of your stay in our hotel. We have to thank you all the comments about our staff. Certainly, we are aware that they are a great value in our hotel and so we try to make them feel...

Reviewed 12 October 2015 via mobile

My partner and I stayed at the Med Palace for 7 days at the beginning of the month. Where do I begin?! As soon as we arrived the hotel had pulled out all the stops by giving us a glass of champagne each and the members of staff were extremely kind, happy and helpful. The location of the hotel was...

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3Thank Geobby
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Geobby, First of all I would like to thank you for sharing your comments with other travellers on Trip Advisor. We are truly happy to know that you have ejoyed your stay with us. On several occasions we have written to the Town Hall in relation to complaints from our guests about this type of noise caused by the...

Doncaster, United Kingdom
Reviewed 11 October 2015

Booked through Thomsons, this was in the location that we wanted. The hotel is large with many rooms, some with views of the Tiede volcano. We were on the bed and breakfast rate and the breakfasts were amazing - virtually everything that you could want but the restaurant was very busy with so many people staying so a bit stressful...

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3Thank Crawford49
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Crawford49, I wish to express my sincere gratitude for having taken time to write such a detailed summery of your experience at Tenerife and about your stay at Mare Nostrum Resort. As you well mentioned, the Mediterranean Palace Hotel is a much more active and familiar Hotel than the Cleopatra Palace, you are allowed to join all the common...

Reviewed 11 October 2015 via mobile

Great hotel. Great area. Lovely and clean. Plenty in the buffet breakfast. Rooms are all good with the usual stuff in em! Can get some decent English channels on the TV (channels 20-30) with BBC three which is always a bonus for bedtime entertainment. Can't forget the free champagne on arrival (which we were offered but didn't take as we...

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1Thank Gary M
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Gary M, I would like to express many thanks for sharing your positive and encouraging impressions with all of us here. It makes us truly happy to see you having had an enjoyable holiday and that we were part of it at the Mediterranean Palace Hotel. We have also taken special attention to the music noise you make reference....

Guernsey, United Kingdom
Reviewed 11 October 2015

We actually stayed next door in the Cleopatra but came here everyday to the pool, it's much more fun than our hotel a lot going on and quiet times too. The staff are brilliant especially the entertainment/ event organizers they were fantastic with the kids,the water aerobics are a great laugh..these guys don't stop! I inspected a suite with plunge...

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Thank hollygog10
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear hollygog10, First of all I have to express our sincere gratitude for having taken time to write such a detailed summery of your stay in our hotel. We are truly happy to know that your stay with us was good and you enjoyed with our entertainment staff. I will personally transmit your comments to the animation department. We have...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: RM542 - RM828 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Expo Hoteles, Hotels.com, Despegar.com, Travelocity, Cheap Tickets, Evoline ltd and TripOnline SA so you can book your Mediterranean Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#11 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Mediterranean Palace Hotel staff and other travellers.
247 questions
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Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like a pool view”
ABAGMA, 21 Apr 2017 | Read review
“High, pool facing room.”
995liamb, 17 Apr 2017 | Read review
“no good rooms in med palace. all too old and in need of refubish”
toffeeapple2013, 16 Apr 2017 | Read review
“I think they are all pretty similar, pool view maybe nicer but mountain view has amazing sunrises.”
  • Mountain view sunrise
286angelad, 4 Apr 2017 | Read review
“Stayed on the 3rd floor ,lovely view of the pool”
margaretmP9895OX, 29 Mar 2017 | Read review
5 of 5