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Laguna Park 2

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Laguna Park 2
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2,650 Reviews from our TripAdvisor Community

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Showing 2,334: English reviews
Reviewed yesterday NEW

Just returned from a 4 night stay at laguna park 2 and thank God it wasn't longer. Yes it's situated up a steep hill but that's the least of your problems ... the place is disgusting, it's run down, bug infested and filthy. On our first day we had no hot water, we checked the boiler and it was leaking...

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Helpful?
Thank Leastar83
Pembrokeshire, United Kingdom
Reviewed 3 days ago NEW

The hotel is more like apartments but you still get the hotel vibe. Staff are always friendly, including lifeguards who are friendly to guests. There is a nice size pool which activities are held throughout the day. Family hotel which provides entertainment and activities throughout the day for families and children. They hold shows and quizzes in the evening in...

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Thank williamsbethan2
Inverkeithing, United Kingdom
Reviewed 4 days ago NEWvia mobile

We got a pretty cheap deal self catering and we got value for money. Maybe a little outdated but clean, staff were friendly and helpful enough. Pool is big and has a bar right beside it. We never ate at the hotel so I can't review the food. One word of warning: if you are not too fit, you may...

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1Thank superrosco86
Swansea, United Kingdom
Reviewed 5 days ago NEW

just got back from week with friends at laguna 2, nice complex, apartments spacious and clean, bit of a mix up on arrival with only two rooms available instead of three, we shared for first night and had visions of being fobbed off with excuses for rest of week, but got on to alpharooms and they sorted things out straight...

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1Thank rking61
Y Felinheli, United Kingdom
Reviewed 6 days ago NEW

Stayed a week here,we where delayed two hours in Manchester,arrived about eleven at night,booked in told directions to room,find your own way.Room was basic,two single beds ,wardrobe. Kitchenet/lounge,with pullout bed,sea view balcony.This hotel is on a steep hill ,it did the job for us,because we where out all day,came back for a nap and wash then back out,would not stay...

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Thank thebonc
Reviewed 6 days ago NEWvia mobile

Arrived eleven o'clock at night,after 2hr delayed flight,booked in given directions to room,find your own way.Rooms basic,2 single beds,kitchenet/living room,sea view ,it was ok for a base camp ,it on a steep hill,.we where out all day so never seen much of the hotel,cleaners emptied bins every day ,towels every other,did the job for us.

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Thank Sion O
Reviewed 1 week ago NEWvia mobile

Travelled here with my partner and 7 month old son . Leaving tomorrow. I doubt I will ever return here. Didnt see bed bugs or cockroaches like people have reported.. Place was quite clean apart from the out dated room and only received new towels and toilet paper after 3 emails and a phone call ..not had a cleaner at...

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Thank Threegirlstwoaduls
Grangemouth, United Kingdom
Reviewed 1 week ago NEW

My Husband and I stayed here from the 16/11 to 23/11 in room Q10. We were very apprehensive after reading the reviews as my husband has many health issues including COPD and Emphysema. We arrived there at 14:30 and was met by a very nice man at reception. We were given our room number which we couldn't find but another...

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3Thank AmandaTemperley1
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Amanda, we are pleased to know you enjoyed in Laguna Park 2 and that the room was perfect for you. Thank you so much in the name of the staff for your nice words. Hope to see you again in March, please, contact us directly in order to request the same room number. Kindest regards,

Reviewed 1 week ago via mobile

We stayed here for 4 days but it was not a good experience as we found bedbugs in our bed and a very big cockroach and few small cockroaches in our apartment. There are few red colours ants as well which bites! We didn't expect it to be very good before booking so we planned our all outdoor activities during...

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1Thank Viraj D
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear customer, thank you very much for taking some time writing your review, we apologize if you found some insects in the area. All the apartments have a 30 litre boilers in order to make a responsable water comsuption. Kindest regards,

Essex, United Kingdom
Reviewed 1 week ago

Just got back from a weeks stay and we weren't impressed if honest food was terrible cold and well over cooked never experienced anything like it before so we eat out most nights but not only that for the week we stayed every night was just pizza and chips for kids no nuggets or anything like that just pizza felt...

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Thank Martin C
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Martin, we apologize not to cover your expectations, our menu changes daily and offer a good selection of food, always supervised by our main chef. Laguna Park 2 is situated on a hill, due this reason it is not suitable fr mobility problem people. Also, we have a 24 hour staff in order to solve any issue you could...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service

Additional Information about Laguna Park 2

Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: RM156 - RM698 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Laguna Park 2 2*
Number of rooms: 318
Reservation Options:
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Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 1
Laguna Park 2 Tenerife/Playa De Las Americas
1 Laguna Park
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Park 2 staff and other travellers.
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Questions? Get answers from Laguna Park 2 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if your old,rooms at top of site near reception/bar. younger/families rooms by pool”
 of 5 bubbles rking61, 2 Dec 2016 | Read review
“Rooms by the pool are excelllent”
 of 5 bubbles AmandaTemperley1, 30 Nov 2016 | Read review
“Don't book this terrible hotel”
 of 5 bubbles K5310CMmartinh, 26 Nov 2016 | Read review
“All are amazing”
 of 5 bubbles 887graymond, 23 Nov 2016 | Read review
“I would recommend rooms nearer to the pool.”
 of 5 bubbles 924teresak, 22 Nov 2016 | Read review
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