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Hotel Gala

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Hotel Gala
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1,440 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Hamburg, Germany
Reviewed 13 January 2017

Should be maximum 3 star. Pillows rock hard. No conditioner. Had to request shower cap at reception. Three days had no shower gel ( 2 adults and strapping 15 yr old requires more than one tiny tube!) Tiny slab of hand soap not replaced regularly.Had to steal toilet paper from restaurant loo as not enough in room. Only one spare...

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1Thank Siobhan M
Peterborough
Reviewed 10 January 2017

The Hotel was clean. Well appointed for things to go and look at and do . Evening entertainment was pretty good too. The meals were the only trouble we had. Everything, apart from an omelette or fried egg with tour breakfast, was either tepid or stone cold. Not one hot meal was HOT!!! We also had to pay for every...

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Thank Eleanor C
Omagh, United Kingdom
Reviewed 6 January 2017 via mobile

We stayed at the Hotel Gala from 19th Dec 16 till 3rd Jan 17 2 adults and 2 children age 9 and 12yrs I have never wrote a review so here goes.... I booked this last March and being a **** star hotel we paid a lot of money the hotel looks the part but it is honestly the worst...

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9Thank jolenemccaugherty
Nottingham
Reviewed 5 January 2017 via mobile

Reading the reviews as u do before we left to go we thought as we usually do that we would go open minded. The arrival we went to the desk cheerfully and had frienldy service. The room and bathroom was really nice on the 5th floor and side sea view (we paid for) an updated room very nice, we had...

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3Thank Browns87
Glasgow, United Kingdom
Reviewed 4 January 2017 via mobile

Stayed for a week in December at the Hotel Gala with my daughter. We had a lovely modern and contemporary twin room on the top floor - which was quiet despite the central location and the hotel being busy. Our room was cleaned every day with no shortage of clean linen and towels. The hotel has a great pool area...

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2Thank Cheech2014
Bradford, United Kingdom
Reviewed 31 December 2016

We were at the Gala from 16th-23rd Dec...through Thomson Holidays...the hotel was nice and the staff all are very polite Except Reception Manager day time..bit disappointed with rooms ..all family rooms are in under ground..and the rooms are very cold and no heater...this rooms Not good for winter..The buffet- breakfast was good, plenty of different dishes, however most of the...

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1Thank sibi45
Reviewed 31 December 2016

The hotel appearance and cleanliness are the only reason we have given 1 star. The reception staff on arrival chatted amongst themselves, rather than attending to us with a happy welcome, as you would expect from any hotel when checking in. The room was nice, very clean and as other reviews have mentioned, room service was daily. The food was...

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2Thank Barry-Ang W
Leigh
Reviewed 30 December 2016 via mobile

The hotel overall is good. Don't have any major complaints and enjoyed our stay. Reception staff were quite rude and disengaging, seeing as one of our party didn't have their case, they seemed to have a 'I don't care attitude'. We had to go next door to the Vanilla Apartments to see the rep which resulted in the case bring...

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1Thank Emma J
Swindon, United Kingdom
Reviewed 29 December 2016

We had a really good stay over Christmas. Found staff to be very approachable and extremely helpful. Room clean. Food was really nice and plenty of choice too. Drinks reasonable price. Only negative criticism is that the pool needed heating, water far too cold and Spa should of been free for residence instead of charging 15 euros per day and...

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3Thank moveitall
Reviewed 29 December 2016

We were at the Gala from 16th-23rd Dec, arrived at around 3.30pm, welcomed,given our details and told to leave our stuff on the side and to go for a lunch downstairs. After we went to our bedroom on the 4th floor (one key). In our room we had 2 single beds joined together, quite old and constantly moving while sleeping....

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2Thank BlueberryPhotography

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Gala

Address: Avda Arquitecto Gomez Cuesta, 3, 38650 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: RM415 - RM10,555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Gala 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
Gala Tenerife Hotel
Hotel Gala Tenerife/Playa De Las Americas
Gala Hotel Tenerife
Hotel Style:
#12 Spa Hotel in Playa de las Americas
#21 Luxury Hotel in Playa de las Americas
#23 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Gala staff and other travellers.
98 questions
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Questions? Get answers from Hotel Gala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better the view, less noise and sunshine on your balcony”
 of 5 bubbles bridget813, 14 Feb 2017 | Read review
“ask for a room facing the pool or gardens because the ones facing the road get all the noise late at night.”
 of 5 bubbles pauless61, 13 Feb 2017 | Read review
“Choose rooms from 431-435; 531-535;etc as the view is better and more panoramic.”
  • Hotel Gala - view towards sister hotel (Hotel Troya)
  • Hotel Gala - pool view
  • Hotel Gala - view from the room
  • Hotel Gala - view towards the sea
 of 5 bubbles macrandolph, 12 Feb 2017 | Read review
“rear rooms overlook pool and sea, front rooms overlook the main road and the likes of linnekers night club”
 of 5 bubbles AnnieMerseysideuk, 12 Feb 2017 | Read review
“Go for the upgraded room”
 of 5 bubbles jong518, 6 Feb 2017 | Read review
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