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09/04/2017 10/04/2017
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    Spring Hotel Bitacora

    C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (1012)
    Room & Suite (183)
    Pool & Beach (130)
    Overview

    • Excellent53%
    • Very good31%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “animation team” (223 reviews)
    “bar hall” (30 reviews)
    “water slide” (52 reviews)
    Pool
    Restaurant
    Room Service
    Free Internet
    4 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews animation team bar hall water slide pool view half board room card evening entertainment spring card superior room great holiday order drinks play park bar staff plenty of choice renovation work kids club waiter service main bar sister hotel previous years
    Reviewed 9 April 2015

    hotel impeccably clean, well run, our room (pool view), perfect except for noise from screaming kids around pool. Maybe we hit school hols. unfortunately. Also, "music" (not really music) went on too late at night sometimes and our room, although on floor 7, was fully...More

    Helpful?
    Response from Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora

    Dear Guest, We appreciate you sharing your lovely memories of your stay at our hotel; it is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Your enthusiasm for our staff is very...More

    Reviewed 9 April 2015

    LONG REVIEW but worth a read!! We travelled as a family of 6 (2 x parent, 2 x grandparents and 2 x kids 9+5). We were allocated adjoining rooms with a connecting door as requested. It was a smashing place to stay and we will...More

    Helpful?
    Response from Bitacora O, Public Relations Manager at Spring Hotel Bitacora

    Dear Guest, Thank you for reviewing your recent stay at our hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are very pleased to read your long review, moreover...More

    Reviewed 8 April 2015 via mobile

    We are already staying at this hotel, the food is great and very fresh, Bars also very good. If you come with children they will love it specially the park and swimming pool. The down side of us is the room, although paid a lot...More

    Helpful?
    Response from Bitacora O, Public Relations Manager at Spring Hotel Bitacora

    Dear Guest, Thank you for choosing our hotel for your holidays in Tenerife and for the time you spent to share your feelings on your stay; at Bitacora we realize that there is always room for improvement and feedback is crucial in this process. Reading...More

    Reviewed 8 April 2015

    As always, the service was good and the food very good with plenty of choice. It is buffet style but there are rarely queues [except for the freshly cooked food-but that usually goes fast enough]. If you join their "loyalty" card you get a 15%...More

    Helpful?
    Response from Bitacora O, Public Relations Manager at Spring Hotel Bitacora

    Dear Guest, Thank you for choosing Spring Hotel Bitacora for your 9th holiday and for sharing your thoughts on Tripadvisor. Thank you for mentioning and appreciating our work. We try to give the best possible experience for our customers, so every suggestion or comment is...More

    Reviewed 8 April 2015 via mobile

    Stayed here for one week and it was fantastic, best hotel i've stayed in. Couldn't complain about anything, food was great entertainment excellent , rooms brilliant pool view and everything, staff were so pleasant and helpful, can't wait to go back 😍More

    Helpful?
    Response from Bitacora O, Public Relations Manager at Spring Hotel Bitacora

    Dear Guest, Speechless. Thank you so much for this wonderful comment. The Management Department does everything possible to ensure the Guests have their comfort and safety in the hotel, and as well continually working to maintain the level of the services. We never say goodbye,...

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    Photos
    Traveller (1012)
    Room & Suite (183)
    Pool & Beach (130)
    Dining (56)
    Nearby
    Nearby Restaurants
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    .27 km away
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    Shanghai Chic
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    .24 km away
    Nearby Attractions
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    Piramide de Arona
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    .40 km away
    Parque Santiago Mini Golf
    502 reviews
    .30 km away
    Crystals Palace
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    .35 km away
    Questions & AnswersAsk a question
    Boris F
    Hi We are a family of 4 staying second week of Easter in a standard room all inclusive. Can anyone tell me what room upgrades might be on offer and the cost of these? Thanks
    23 March 2017|
    Answer
    Response from Red-Lichties | Reviewed this property |
    check the Spring Hotels website all the upgrades are shown there. pool view room, terrace room or terrace level 8 room. You can only book the terrace rooms direct with the hotel. I think we were about 650 euros to upgrade... More
    0
    Votes
    Boris F
    Hi We are a family of 4 staying second week of Easter in a standard room all inclusive. Can anyone tell me what room upgrades might be on offer and the cost of these? Thanks
    23 March 2017|
    Answer Show all 4 answers
    Response from Thomas Y | Reviewed this property |
    Would agree with the two respondents. The reservation team at the hotel are very helpful. Send them an email after you have checked the website.
    1
    Vote
    funinthesun1975
    We know how strict the hotel is concerning long trousers. But what about dress sandals for men. Is this as strict as members of our party do not usually bring closed shoes!
    23 March 2017|
    Answer Show all 8 answers
    Response from lindylou53-10 | Reviewed this property |
    The dress code is for long trousers to be worn at the evening meal.Smart sandals,casual shoes and dress shoes are acceptable.Hope this helps.
    1
    Vote
    Room Tips
    "Room 306 has an excellent view of the pool and gardens"
    AppianNorthYorkshire, 18 hours agoRead review
    "Pool view rooms best"
    RichardHARROW, 3 days agoRead review
    "poolviews are great"
    fe012017, 6 days agoRead review
    "Pool view rooms are good but will get noise from any activities"
    h0bbsie, 6 days agoRead review
    "Pool views give a great landscape"
    Emma F, 6 days agoRead review
    "A lower floor room as far away as possible from the evening entertainment"
    DannyGards, 7 days agoRead review
    "Rooms 146 and 148 superb as they were near the outside exit down to the pool, and away from entertainment area"
    linda176, 9 days agoRead review
    "Pool views are very good and I would recommend a 5th Floor room."
    Elaine_grant5, 10 days agoRead review
    "Pool view rooms get the sun in the afternoon, street ones in the morning"
    peggy p, 11 days agoRead review
    "We had a room at the back of hotel overlooking lasAmerica's and the sea to the left."
    Jeremy S, 14 days agoRead review
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