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DoubleTree by Hilton Hotel Midland Plaza

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DoubleTree by Hilton Hotel Midland Plaza
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453 Reviews from our TripAdvisor Community

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Showing 450: English reviews
Reviewed 3 days ago NEWvia mobile

Don't ask any questions...Just get a slice of the pie (hello room service). The restaurant in the hotel is great & the staff is friendly. Free valet parking as well. I have stayed at this hotel multiple times & will keep staying there every time I'm in Midland. It's in old downtown Midland great location to go out and walk...

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Helpful?
Thank coreymarcus1
Houston, United States
Reviewed 1 week ago

Stay here. The food is good, especially the breakfast buffet, the bar is a nice place to get out of the room. I stay here every time I come to Midland. The area is convenient also with restaurants in walking distance. The only complaint I would have is there are not fridges in all the rooms. The Staff I find...

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Helpful?
Thank garye193
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you so much for your amazing review! We are so happy that you continue to stay with us. We always look forward to having you with us.

Missouri City, United States
Reviewed 1 week ago

Short and sweet this hotel exceeded my expectation. As with most of my stays at a Hilton property I was completely satisfied. The staff was attentive. The rooms were clean and quite. It's location was near place to eat. Its' location also made it easy to access the main roads.

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Helpful?
Thank Joseph G
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

We are so happy that you enjoyed your stay with us and our awesome downtown location. We are always happy to care for you and look forward to your return.

London, United Kingdom
Reviewed 1 week ago

Firstly we were delivered cold oats and pancakes when we went down to breakfast and the waitress was very rude to us when we complained. Then, on the first morning of our stay we got a knock at the door at about 09:30 from the maid who asked us if we wanted our room made up. We didn't want to...

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Helpful?
Thank Colleyloz
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you for taking the time to share your review. I am very sorry that you caught us not at our best. My sincere apologies for your room service issues, I will share your remarks with our Food and Beverage Director, as well as our Chef. I will also be speaking with our Executive Housekeeper in regards to your treatment....

Houston, Texas
Reviewed 2 weeks ago

The staff are very friendly and helpful, but the rooms are just so tired it doesn't justify the price even though it is much lower than the nearly $300/night charged until the oil-patch activity dropped and the place just gets older - where did that money go? I like to stay here as it is walking distance to a number...

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Helpful?
Thank Mike Y
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

La Jolla, CA
Reviewed 2 weeks ago

Always super friendly staff at the Midland Embassy Suites. Makes it easy to return. Location close to several walkable dining options. Coffee in the lobby. Bkft provided every morning. Bathrooms are small but otherwise nicely appointed.

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Helpful?
Thank sekingrn
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you for your review, we here at Doubletree Midland take great pride in caring for our guests. We are so happy that you enjoy the coffee shop, it's one of my favorite features! We have several very good downtown restaurants, as you have apparently discovered. Thank you for being a loyal customer. We look forward to your return.

Conroe, Texas
Reviewed 3 weeks ago

This hotel is awesome - people friendly - very attentive. Bar is wonderful - great music - great service. It was really nice. Clean - just great. Restaurant was great - the food was good for both dinner and breakfast. Can't complain - again this was awesome.

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Helpful?
Thank Angie J
Big Spring, Texas
Reviewed 3 weeks ago

Stayed there during a job that was nearby, hotel staff was the friendliest I've ever encountered and treated me like I was their number one priority. I will definitely be back to this location I the future.

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Helpful?
Thank 31bradenw
Houston, United States
Reviewed 3 weeks ago

Quality accommodations downtown Midland. Hotel offers free valet parking and has some other limited parking - new large parking garage is under construction. This is an older building but it's a good thing - solid and quiet. Nicely updated.

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Helpful?
Thank G T F
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you for your review, we are so very pleased that you enjoyed our location and time with us. We take great pride in serving our guests and creating a relaxing environment. We look forward to having you with us again soon!

McKinney, Texas
Reviewed 4 weeks ago

This hotel seems very run down and staffed to levels that only keep the doors open. This is by far my worst Hilton property stay ever. If there was ever a time when I should get a free stay or mega bonus points this was the stay.

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Helpful?
Thank Z3215WUmichaelw
helen_futrell, Manager at DoubleTree by Hilton Hotel Midland Plaza, responded to this review

Thank you for your invaluable input on helping us improve. We take our Make it Right culture very seriously here. You may have seen in our lobby that we proudly display our recently awarded CARE cup. It is a designation that our staff all hold very closely with their pride. I hope that our communications and resolutions with you have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Beautifully renovated hotel in downtown Midland. Across from Centennial Plaza and within walking distance of several restaurants and fun night spots! We are just a short 15 minute drive from the airport. We offer two lounges on property, The Reserve on the ground floor and The Overlook Sky lounge a patio bar on our 3rd floor. Steam is our full service coffee shop in our lobby; featuring Starbucks coffee. Eatery 177 is our restaurant on property and offers room service. Complimentary wifi and valet service. Our staff is our biggest asset and we welcome you to come and experience real West-Texas hospitality! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Midland Plaza

Address: 117 W Wall St, Midland, TX 79701-5246 (Formerly Hilton Midland)
Region: United States > Texas > Midland
Price Range: RM481 - RM1,033 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Midland Plaza 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Hilton Midland Hotel Midland
Hilton Hotel Midland
Midland Hilton Hotel
Hotel Style:
#1 Green Hotel in Midland
#3 Business Hotel in Midland
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Hotel Midland Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles Walloughby57, 18 Aug 2016 | Read review
“Room facing North in the North tower.”
 of 5 bubbles DLemon, 13 Jul 2016 | Read review
“Upper rooms have a better view of West Texas. The 11th floor rooms have balconies.”
 of 5 bubbles Wildbluyonder, 11 Jul 2016 | Read review
“Request a room in the North Tower”
 of 5 bubbles RoundTripFamily, 3 Apr 2016 | Read review
“Most rooms are good. I prefer the ones closest to the lobby.”
 of 5 bubbles TravelinScentseelady, 18 Feb 2016 | Read review
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