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My husband and I stayed at the Grand Texan Hotel this weekend for one night. The hotel is poorly maintained. They had a pipe burst and you could not flush the toilet. We had a leak in the bathroom and during the night, the bathroom...More
1 Thank Lorraine2020
Response from Marc R, Manager at Grand Texan Hotel & Convention CenterResponded 21 February 2017
I'm so sorry for the inconvenience. If you can please give me a call at 432-618-9000 I would greatly appreciate to speak with you. Once again I am so sorry for the inconvenience. We strive to accommodate our guests as much as possible.
The parking lot, rooms, and edges all need to be cleaned, repaired, and fixed.
The indoor pool is always cold because heater is never repaired.
Mattresses feel like they should have been replaced 20 years prior.
Tooooooooooo many kids running around unsupervised in the pool...More
Management response:Responded 12 February 2017
I'm so sorry for the inconvenience, I do apologize. If there is anything I can do to accommodate your stay next time please feel free to contact me.
This is the old Holiday Inn and it's prices are to pricy for a family..They refuse American cash and show disrespectful actions after check in..They failed to provide services to common people and families. That oil field trash is their goal..I recommend cash motels they...More
This was my first hotel in the Midland Area in which I stayed to see which would be the best for my company to stay at while visiting. I can honestly say that I was upon first arriving there, expected for the hotel to be...More
I stayed here as it was the host hotel for a convention I was attending at the location. The property was an older property that had belonged to Holiday Inn. However, they had been doing some renovations, but probably could use some more as their...More
US$104 - US$158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Smoking rooms available ,
Number of rooms
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