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The physical property is well taken care of. This quality of property is something we have come to expect from Holiday Inn.
The service at this property leaves something to be desired. The gentlemen we checked in with was great! The other front desk staff...More
Thank Rob P
Response from Maribel A, General Manager at Holiday Inn Express Hotel & SuitesResponded 4 weeks ago
Dear @Rob P
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me or email me to share more information...More
Not a lot to say all was good on my one night stay. Good competent hotel clerks, very clean hotel very clean room. Looks like a 2-3 year old hotel so I guess it should be clean right? Lots of restaurants nearby
Response from Maribel A, General Manager at Holiday Inn Express Hotel & SuitesResponded 9 May 2017
I am glad to hear that you enjoyed your stay with us. We hope to welcome you back to the hotel in the near future.
We visited on a Rewards Club free stay and was positively surprised by how well we were treated and how nice the room was. Maribel (?), the manager, worked hard to get us the suite we wanted and it was everything we hoped it would...More
Response from Maribel A, Manager at Holiday Inn Express Hotel & SuitesResponded 9 May 2017
Thank you for your review and for choosing our hotel. I'm happy we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.
This was a really great hotel! The room we stayed in was beautiful and the staff was nothing short of awesome! They were so helpful with everything we needed. Positive attitudes all around. Would absolutely choose to stay here again, if our travels bring us...More
Response from Maribel A, General Manager at Holiday Inn Express Hotel & SuitesResponded 15 March 2017
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire staff enjoyed catering to you needs as much as you enjoyed your stay. Looking forward to seeing you again when you are in...More
Shower had mildew above it. Bathroom was clean but I could smell the mildew when we entered the room. Made the entire room musty. Chair in corner appeared dirty due to stains. Valance over drapes was sagging. Now the beds were comfortable. Carpet could use...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 18 February 2017
Thanks for staying at the Holiday Inn Express And Suites Mount Pleasant, TX and it's good to receive feedback.
We consistently aim to provide our guests smart and comfortable accommodations and with that in mind, I'm sorry to hear that the bedroom and...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$95 - US$122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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