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Hampton Inn & Suites New Braunfels

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Traveller (22)
Room & Suite (14)
Dining (5)
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Overview
  • Excellent54%
  • Very good27%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(54 reviews)
“great hotel”(25 reviews)
“parking lot”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites New Braunfels
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites New Braunfels
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (461)
There are newer reviews for Hampton Inn & Suites New Braunfels
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Traveller rating
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127
58
19
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LanguageEnglish
237
127
58
19
13
Show reviews that mention
All reviewsfront deskgreat hotelparking lotbusiness tripbed was very comfortablehot breakfastbreakfast areayogurtclean roomsconvenient locationfree breakfasteasy accessgreat roomwould definitely stay here againsan marcosnice stayhot tub
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11 - 15 of 454 reviews
Reviewed 20 April 2018 via mobile

This hotel is amazing! We were staying at Schlitterbahn Resort and after midnight we noticed some really disgusting things so we left and booked a late night room here. I am SO glad we did! It is so much nicer & cleaner than Schlitterbahn! I...More

Thank tracy a
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites New BraunfelsResponded 24 April 2018

Dear Tracy, We couldn't be happier to read your five-star review outlining your stay with us at Hampton Inn Suites New Braunfels. It's fabulous to know that you found our beds, breakfast, and staff all to be excellent while you were here; we certainly appreciate...More

Reviewed 3 April 2018 via mobile

I stay nearly exclusively at Hilton properties, and traveling for work means I stay at lot of Hamptons. I had to stay at this one (nearly an hour outside of San Antonio) for work in San Antonio because of the price of hotels for the...More

Thank AlluraTheirin
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites New BraunfelsResponded 6 April 2018

Dear Allura, Thank you for taking the time to bring your concerns to our attention so that we might address them for future guests. We are aware that you have many choices when picking a hotel, and we thank you for choosing to stay with...More

Reviewed 2 April 2018

The staff was friendly and helpful on arrival and at departure, but I can't recommend this hotel due to the condition of the room. It appeared that the guest before us had had a malfunction with a food container. What appeared to be white icing...More

Review collected in partnership with Hampton
Thank Amy M
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites New BraunfelsResponded 5 April 2018

Dear Amy, Guest satisfaction is important to us so we're sorry to hear you felt aspects of your stay could have been better. While we're glad our friendly staff made you feel welcome, we're sorry for any concerns about cleanliness as well as any issues...More

Reviewed 21 March 2018

Long black hairs in bathtub and on bathroom floor. Sink didn’t drain. Very low water pressure and waterpic showerhead was clogged - so there was nearly no water to shower with. Very lumpy pillows! Bland breakfast... Definitely not up to Hampton standards. Very disappointing!More

Review collected in partnership with Hampton
Thank Cheetah1011
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites New BraunfelsResponded 23 March 2018

We appreciate you being a brand loyal guest and we're sorry you felt your stay with us did not live up to your expectations. Please accept our apologies for any issues with the bathroom fixtures and cleanliness. We're also sorry for any disappointment with the...More

Reviewed 27 February 2018

Had suite on 3rd floor. Temperature control and bed were comfortable. Like the central counter between sleeping and setting area. Room was well taken care of but one day they did not clean the room but after we called they came and took care of...More

Thank kcg5252
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites New BraunfelsResponded 1 March 2018

Guest satisfaction is important to us so we're thrilled to hear you enjoyed your stay in our cozy rooms. We're so pleased our comfortable beds offered you a great place to rest and that the room set up worked well for you. Thank you also...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$124 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in New Braunfels
#2 Business Hotel in New Braunfels
#4 Romantic Hotel in New Braunfels
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in New Braunfels
#2 Business Hotel in New Braunfels
#4 Romantic Hotel in New Braunfels
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (14)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Richard T
1 December 2016|
AnswerShow all 4 answers
Response from Shannon M | Reviewed this property |
Sorry I am not sure as we do not have any pets. I would call the hotel to check.
0
Votes
JudgeBES
9 February 2015|
AnswerShow all 2 answers
Response from WSargent | Reviewed this property |
They don't give military discounts!
0
Votes
ntabor
27 December 2014|
AnswerShow all 4 answers
Response from 42heaven | Reviewed this property |
Small outdoor
0
Votes
Room Tips
"Get a high room to prevent noise from anyone walking above."
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"When traveling to WurstFest, this is a great place to stay."
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"Top floor is HOT in the summer"
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"I stayed in 418 so I believe all even number rooms would be inside facing pool"
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