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Red Roof Inn New Braunfels

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Red Roof Inn New Braunfels
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107 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn New Braunfels
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Showing 102: English reviews
Reviewed 5 August 2015 via mobile

Horrendous place to stay. The sheets did not feel at all clean.....the towels were so rough it actually was uncomfortable using them. The room was in diplorable condition! Electrical sockets were lose---the room smelled like spoiled meat. There was no coffee pot in the room---which I have not experienced in at least ten years. Due to the condition of this...

2Thank Laura G
Bastrop, Texas
Reviewed 3 August 2015 via mobile

We had to switch rooms three times due to the ac not working. The customer service was terrible. The night shift associate was very rude and was not interested in making us satisfied and or comfortable. The room was very stinky and dirty. Felt sticky and humid. The bathroom door would not even close. The bed had bugs in the...

2Thank munkysdad
Los Angeles, California
Reviewed 22 July 2015 via mobile

As red roof charges no pet fee and schlitterbahn doesn't allow them we got a room here for three nights so our cat would have a place to stay while we played in the water park. Why was our cat with us...long story, but this room was ok for the cat. Plenty of bugs to chase, nothing nice in it...

1Thank FilmNeil
Norman, Oklahoma, United States
Reviewed 21 July 2015 via mobile

Service was awful. Rooms were below average. Pillows were paper thin and when we asked for an extra pillow they said they didn't have one. We asked for an extra blanket instead and they said they didn't have them either. The guy was very rude to us when we asked how that could be. Ended up having to go to...

1Thank Lacey B
Fort Worth, Texas
Reviewed 30 June 2015

For a non-smoking room, the bedspread had cigarette burns in several places. The towels were paper thin and small to dry off with. Did not restock toiletries on the second day so no additional soap or shampoo. Staff is uncaring. Told first you couldn't have alcohol by the pool and when guests complied, they came back later and told them...

1Thank John B
Reviewed 29 June 2015 via mobile

I just checked into your location in New Braunfels TX and the room is terrible. Where to begin, coming into the room I instantly smell mold and found that it has no smoke detector, in a coner of the room there are small roaches, other small insects and what seems to be rat droppings. The desk chair has old food...

2Thank Paulette T
Port Saint Lucie, Florida
Reviewed 28 June 2015

My wife and I were in the last week of a month long road trip when we stayed at the Red Roof Inn. We were traveling with our dog and most of the hotels we stayed in were Red Roof's and this was by far the worst place we stayed at as a red roof and as a whole. Check...

Thank jwood02
Reviewed 19 May 2015 via mobile

If I could give this company a lower rating, I would. I booked a room at the New Braunfels location for this weekend. When I arrived at the hotel they informed me I would not be able to check in yet, due to their systems being down. When I said I needed to cancel the room because I had somewhere...

1Thank mcerceo
Reviewed 8 April 2015 via mobile

This hotel is very easy to find. Stay was awesome. Internet worked very well which is very important for me. Room was clean and quite. I travel on 35 few times a month and will stay here again. Staff were very friendly and helpful.

Thank Garymilliron
Reviewed 28 March 2015

My stay here at the Red Roof was very nice! The staff was so pleasant and helpful while my family and I was here for Spring Break. Thank you again I will be planning on staying here for the next time I'm in New Braunfels.

1Thank JulianneJay

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Red Roof Inn New Braunfels in Texas! This hotel is a pet friendly, family friendly hotel. Visit the fabulous area attractions such as Schlitterbaun Waterpark, The Market Place, Landa Park, the Exotic Animal Park, Verizon Amphitheater, Canyon Lake, Texas Ski Ranch and Guadalupe River State Park while in New Braunfels. This hotel is also conveniently located near the Christus Santa Rosa Hospital, Central Texas Medical Center, Texas Lutheran University and the San Antonio Airport. The newly renovated Red Roof Inn New Braunfels offers a free continental breakfast, an outdoor unheated pool, free WiFi, interior and exterior corridors, a conference room, spacious suites, and a coin laundry facility. Select rooms offer a microwave & refrigerator (a nominal fee may apply; please inquire). Complimentary coffee-house style coffee, tea are also available in the lobby. One well-behaved family pet per room is always welcome. ... more   less 

Additional Information about Red Roof Inn New Braunfels

Address: 815 I-35 South, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: RM232 - RM723 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn New Braunfels 2*
Number of rooms: 78
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Hotel Style:
#9 Business Hotel in New Braunfels
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Questions & Answers

Questions? Get answers from Red Roof Inn New Braunfels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose this motel.”
 of 5 bubbles , 20 Jun 2016 | Read review
“Renovated Room”
 of 5 bubbles 560jacksons, 17 Mar 2016 | Read review
“The hotel is very clean and friendly”
 of 5 bubbles 853kirkc, 26 Feb 2015 | Read review
“Not sure how to recommend a room selection at this Inn due to not recommending it at all.”
 of 5 bubbles sandrar50, 14 Jun 2014 | Read review
“DON'T stay in the back building unless you don't mind walking!!!”
 of 5 bubbles Cobwebs11, 12 Jun 2014 | Read review
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