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The Resort at Schlitterbahn

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Traveller (300)
Room & Suite (134)
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Overview
  • Excellent48%
  • Very good25%
  • Average11%
  • Poor8%
  • Terrible8%
Travellers talk about
“water park”(116 reviews)
“master blaster”(39 reviews)
“riverbend cabins”(20 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Swimup Bar
3 Star Hotel
All hotel details
Offers from The Resort at Schlitterbahn
Offers & Announcements: American Heroes Week
Hotel packages
Offers from The Resort at Schlitterbahn
Offers & Announcements: American Heroes Week
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Reviews (804)
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802 results
Traveller rating
368
206
92
64
72
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Time of year
LanguageEnglish
368
206
92
64
72
Show reviews that mention
All reviewswater parkmaster blasterriverbend cabinswasser hausoriginal parkschlitterstein loftsoriginal sectionearly accesspark closesfull kitchenstaying on siteoff seasontree hauscomal riverafter hoursheated poolswim up bar
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1 - 5 of 802 reviews
Reviewed 6 days ago via mobile

We rented a 2 bed room for my family of 4. Upon entering room we noticed it was very outdated and small! Nothing like the photos online. The front desk staff was very helpful and allowed us to look at other rooms, but they were...More

Thank tracy a
Hotel's Favourite
Reviewed 1 October 2017 via mobile

Off season but no shortage of fun for us. We rented a 3 bedroom/3 bath room with the river at the back door and the pool at the front. Pool not heated but that's what the sun is for right? Will definitely be back soon.More

2  Thank Truestarr
Response from Danny S, Director of Lodging at The Resort at SchlitterbahnResponded 26 October 2017

Thank you for the fantastic review; we are so glad to hear that you and your family had such a wonderful time at our resort. We look forward to hosting you and yours again in the future. Be on the lookout, as we have great...More

Reviewed 3 weeks ago

Please do not book an older room at this resort. They are over-priced and not maintained well at all. Ask before you book -- is your room in the older wing? I don't know about the new ones, but we stayed there in February and...More

Thank SAtravelerSanAntonio
Response from Danny S, Director of Lodging at The Resort at SchlitterbahnResponded 2 weeks ago

Thank you SAtravelerSanAntonio for your review. We are disappointed to hear that your stay was not as expected and we hope you will accept our sincerest apologies for not delivering the highest quality guest experience. With regard to your comments noting the outdating of your...More

Reviewed 4 weeks ago

Was really surprised at the cool room we got! Extremely friendly people at the check in desk and very helpful! Would love to have been able to stay for a week just to relax!! The room was way more than we expected and the price...More

Thank Sharon S
Response from Danny S, Director of Lodging at The Resort at SchlitterbahnResponded 2 weeks ago

Thank you Sharon S for your exciting review, We are so grateful for your response and I will definitely share your review with our staff. For your next visit be sure to sign up to receive our emails or check out our specials and packages...More

Reviewed 4 weeks ago via mobile

Lamp missing....floors sticky. tiles broken. We had NO room cleaning. Ladies up front were in a total tizzy! Customer service lady....lacked customer service...never returned our call...after she told us several times to call if we had any any issues. Look at your room first.. Ask...More

Thank Kathy L
Response from Danny S, Director of Lodging at The Resort at SchlitterbahnResponded 2 weeks ago

Thank you Kathy L for your honest review! We are very disappointed to hear that your stay was not as expected. We take pride in the fact that so many of our guests share such wonderful reviews on the experiences they have with us. So...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$101 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in New Braunfels
#3 Family Hotel in New Braunfels
Room types
Non-Smoking Rooms, Kitchenette, Suites
Details
Price range
US$101 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in New Braunfels
#3 Family Hotel in New Braunfels
Room types
Non-Smoking Rooms, Kitchenette, Suites
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Traveller (300)
Room & Suite (134)
Pool & Beach (16)
Dining (4)
Family and Play Areas (8)
Questions & Answers
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Svchadd
1 March 2018|
AnswerShow all 3 answers
Response from 405martini2016 | Reviewed this property |
If you stay o: the property I think so .
0
Votes
Svchadd
1 March 2018|
Answer
Response from CaptainSPI | Reviewed this property |
If you want to stay at one of the Schlitterbahn properties in New Braunfels, then search online or call them directly. They are very helpful and with 10, I'm sure you can make a deal. If it is at one of their other... More
0
Votes
Dana S
15 August 2017|
AnswerShow all 2 answers
Response from Denise M | Property representative |
Yes the indoor waterpark is open weekends. We will also be opened the week of Christmas Saturdays 10:00am - 6:00pm Sundays 10:00am - 5:00pm Christmas day 4:00pm - 8:00pm
0
Votes
Room Tips
"I can not give out the room number.... because i have yet to book it for this year.. BUT IT IS AMAZING! No..."
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"So bad I refused to stay there after paying for it. Groupon wouldnt refund either!"
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"The resort shuttle rarely comes; just drive over to the park."
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"Check you sheets"
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