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The Resort at Schlitterbahn

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636 Reviews from our TripAdvisor Community

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There are newer reviews for The Resort at Schlitterbahn
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Showing 634: English reviews
Reviewed 26 November 2016

There may have been nicer rooms on another side of the park but the two bedroom suite that we bought for three days with a Groupon was terrible. There was no reason for us to cancel our reservation until we walked into the place and saw our room. We went to this "resort" in the city of New Braunfels TX....

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Helpful?
2Thank Ronald L
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

I'm very sorry for your experience at our property. The West side of our Resort is a very popular location both for the amenities, and as you've stated, for the location on the banks of the Comal River. We've clearly missed the opportunity to exceed your expectations. Each year we update and renovate an number of rooms throughout our property....

Clifton Park, New York
Reviewed 26 November 2016 via mobile

I couldn't have been more insulted. The accommodation is DISGUSTING! The room stinks, paper veneer is peeling from furniture, bathroom floor is rotten &collapsing -substandard everything) When taking it further management (Danny Shannon, Shawnde Johnson washed their hands and claimed the misrepresentation on Groupon and added that the reason why the rooms are in the condition they are is because...

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4Thank NatalieF101
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

I am very sorry for the inconveniences and experiences you have described within your review. The details and events listed certainly do not define or align with the experiences that so many of our guests have come to know. They are both uncharacteristic and absolutely not the norm. That as it may be, I would enjoy the opportunity to discuss...

Sugar Land
Reviewed 13 November 2016

This was our second time staying at the Schiltterbahn for the Wurstfest. We opted for the higher end Tree Houses this time, room 704. Very comfortable for 4 people. Somewhat lacking for amenities though especially at the price. Better if you stay more than one day. Too high priced for me to stay here again! Rate included entry tickets, shuttle...

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1Thank CaptainSPI
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are so thrilled that you had just as much fun in the off season as guest do during the season. We here at the Resort love the fall in New Braunfels, and all of the charm. We hope you and yours will check out all of our upcoming packages and come back and visit....

Dallas, Texas
Reviewed 7 November 2016

This was the first time for us to stay at theSchlittterbahn resort....so glad we did. We stayed in the older section and for some people may not like that because it isn't new and flashy...however this is not an issue for us. We had a large suite with 2 queen size beds and a pullout couch with full kitchenette. The...

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1Thank Laurie M
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are so thrilled that you had just as much fun in the off season as guest do during the season. We here at the Resort love the fall in New Braunfels, and all of the charm. We hope you and yours will check out all of our upcoming packages and come back and visit....

San Antonio, Texas
Reviewed 3 November 2016

Stayed there for an event in the area in the "off" season and enjoyed basically having the place to ourselves. Fall in Texas is amazing and this is a secret getaway that not too many folks know about. The river is still flowing and some of the pools and hot tubs are still going. Not too many kids, mostly adults....

Review collected in partnership with this hotel
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1Thank sharonsY4973HD
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are so thrilled that you had just as much fun in the off season as guest do during the season. We here at the Resort love the fall in New Braunfels, and all of the charm. We hope you and yours will check out all of our upcoming packages and come back and visit....

Austin, Texas
Reviewed 29 October 2016

Verified several times before we traveled here for school holiday from out of town - which pools would be open during our visit and which pools were heated. Drove in from out of town for a quick 1 night stay. My kids are absolute "fish". We usually swim year round, but recently moved and we don't have our own pool...

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3Thank Plan_1st
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are so thrilled that you had just as much fun in the off season as guest do during the season. We here at the Resort love the fall in New Braunfels, and all of the charm. We have submitted all of your concerns to the appropriate departments to have them addressed. We hope you...

Irving, Texas
Reviewed 26 October 2016

My husband and I decided to spend our anniversary with our children and grand kids. October is a great time at the resort if you want a quiet and laid back environment. We took lots of pictures. The Tree haus we had was clean and nicely decorated. The beds and pillows was awesome! We visited San Antonio Riverwalk (about a...

Review collected in partnership with this hotel
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1Thank Carla S
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are so thrilled that you had just as much fun in the off season as guest do during the season. We here at the Resort love the fall in New Braunfels, and all of the charm. We hope you and yours will check out all of our upcoming packages and come back and visit....

San Antonio, Texas
Reviewed 25 October 2016

We stayed in the Treehaus Luxury Suites at the end of Sept. Guests staying at the resort are allowed in Blastenhoff an hour early.The wonderful ladies at the front desk will send you a text when your room is ready. The suites are located in the Surfenburg section of the park. A perfect location for young adults. The rooms are...

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1Thank 713bridgeth
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are so thrilled that you had just as much fun in the off season as guest do during the season. We here at the Resort love the fall in New Braunfels, and all of the charm. We hope you and yours will check out all of our upcoming packages and come back and visit....

San Angelo, Texas
Reviewed 19 October 2016

My husband and I took our grandchildren here for a couple of nights. We had such a wonderful experience. We had made plans to visit some of the area attractions; mainly the safari and cave, so we only spent the evening and nights at the resort. It was off season, so the "park" was closed, but this made for a...

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1Thank IvyL136
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are so thrilled that you had just as much fun in the off season as guest do during the season. The adventure never stops here at the Resort, and we are so happy that you and your grandchildren got the chance to explore it. We here at the Resort love the fall in New...

Houston
Reviewed 9 October 2016

Comfortable and clean. Great inexpensive little place if you are going to be out exploring the town and Gruene a few miles down the road. The beds were comfortable and there's a mini kitchen to fix a snack. Would stay again.

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2Thank lovtoteach
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are so thrilled that you had just as much fun in the off season as guest do during the season. We here at the Resort love the fall in New Braunfels, and all of the charm. We hope you and yours will check out all of our upcoming packages and come back and visit....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Splash into family fun at the Resort at Schlitterbahn in New Braunfels, Texas. The Resort at Schlitterbahn intermingles the world's greatest waterpark with 211 onsite accommodations. Many rooms are so close to the action you can actually step out your door and into one of our rides. For a real family-style getaway, try one of our fully equipped vacation homes located near the waterpark. You'll find everything you need for family reunions, corporate retreats, weddings or other special gatherings - from comfy sitting areas and multiple beds to full kitchens and laundry rooms. Accommodations range from standard hotel rooms with two beds to cottages, suites and townhomes. Many units have full kitchens. ... more   less 

Additional Information about The Resort at Schlitterbahn

Address: 305 W Austin St, New Braunfels, TX 78130-4113 (Formerly Schlitterbahn Resort at New Braunfels)
Region: United States > Texas > New Braunfels
Price Range: RM394 - RM1,099 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Resort at Schlitterbahn 3.5*
Number of rooms: 211
Reservation Options:
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Also Known As:
Schlitterbahn Resort At New Braunfels Hotel New Braunfels
Schlitterbahn Waterpark Hotel
Hotel Schlitterbahn Waterpark
Hotel Style:
#1 Spa Hotel in New Braunfels
#3 Family Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from The Resort at Schlitterbahn staff and other travellers.
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Questions? Get answers from The Resort at Schlitterbahn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room”
 of 5 bubbles mjgatto, 22 Mar 2017 | Read review
“Very cozy and comfortable”
 of 5 bubbles 118kymb, 20 Mar 2017 | Read review
“ask for a renovated room”
 of 5 bubbles claudiahh_12, 18 Mar 2017 | Read review
“If you are traveling with multiple families or lots of people this was a great space!”
 of 5 bubbles 974kendram, 24 Feb 2017 | Read review
“Don't forget... the water park may be closed in the fall and winter, but you can still stay!”
 of 5 bubbles LynnP30, 12 Dec 2016 | Read review
5 of 5