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The Resort at Schlitterbahn

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628 Reviews from our TripAdvisor Community

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There are newer reviews for The Resort at Schlitterbahn
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Showing 626: English reviews
Reviewed 20 September 2016

This was the second year we stayed at the resort, this time we brought a large group of 18 people, we rented the Tubenbach Haus this was just a quick family/friends trip to end the summer. Check in was easy enough and the house was ready when we arrived at 9:15 am which was nice and made things easier for...

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Helpful?
1Thank Denise L
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are excited to hear you had such a great experience here at the Resort at Schlitterbahn. We are thrilled that you are going to be back and look forward to seeing you again next summer. We do apologize for the issues you encountered with the house, and we will be sure to get your...

Dallas, TX
Reviewed 20 September 2016

This is a great place to stay during the fall and winter months. The cabins are nicely furnished and maintained. Many have views of the river and all are within walking distance. Most of the accommodations Ihave kitchenettes or full kitchens. The staff is very friendly and helpful.

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Helpful?
1Thank jemx1
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are excited to hear you had such a great experience here at the Resort at Schlitterbahn. We are thrilled that you are going to be back and look forward to seeing you again. Be on the look out, as we have great deals and packages all throughout the year. You can visit us on...

Houston, Texas
Reviewed 20 September 2016

I grew up visiting the park as a kid and was even a lifeguard during the summer of 1991. Unfortunately, it appears that the "resort" hasn't been updated since then. My husband and I took our 8-year-old to the waterpark for his first time in August. While the park remains very scenic and the workers very friendly, the "resort" would...

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Helpful?
1Thank kschroen
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are excited to hear you had such a great experience here at the Resort at Schlitterbahn. We are thrilled that you are going to be back and look forward to seeing you again. Be on the look out, as we have great deals and packages all throughout the year. You can visit us on...

Reviewed 19 September 2016

We have 3 families that go together each year. In the past we usually get a separate room for each family. However, this year we decided to get a 3 bedroom condo, which worked out even better enabling all of us to be together. Our future visits will be the 3 bedroom condo. The condo was very spacious and all...

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Helpful?
1Thank Cathy W
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are excited to hear you had such a great experience here at the Resort at Schlitterbahn. We are thrilled that you are going to be back and look forward to seeing you again next summer. Be on the look out, as we have great deals and packages all throughout the year. You can visit...

Austin, Texas
Reviewed 17 September 2016 via mobile

Booked a cabin in the resort. Room keys were never properly programmed or continued problem with room key system left us outside for an hour while getting new keys. Management extended checkout one hour. When got in room, smoke detector was beeping, requiring visit from maintenance to get to sleep. Checkout extended two hours. Steam (not smoke) from breakfast caused...

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3Thank Dan O
Bridge City, Texas
Reviewed 12 September 2016

My husband and I finally took our Honeymoon (17 yrs late) and decided to stay at the Resort at Schlitterbahn. During our 9 days, we partook of the Resorts waterpark as well as visits to the local area attractions. We had a TERRIFIC time and would do it again in a heartbeat. We arrived Labor Day weekend (Sept 2016) and...

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Helpful?
1Thank rhiannonhr
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review, We are excited to hear you had such a great experience here at the Resort at Schlitterbahn. Honeymoon at Schlitterbahn sounds like our kind of honeymoon. We are thrilled that you are going to be back and look forward to seeing you again next summer. Be on the look out, as we have great deals...

Arlington, Texas
Reviewed 8 September 2016

I like the location just step out to fun. I like to have the room clean daily. Even the do not disturb was not on the door we had to ask. At the start you are given a packet make sure you read it because employees in the park does not know that information. And you are given a parking...

Review collected in partnership with this hotel
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1Thank BARBARA J
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are excited to hear you had such a great experience here at the Resort at Schlitterbahn. We are thrilled that you are going to be back and look forward to seeing you again next summer. Be on the look out, as we have great deals and packages all throughout the year. You can visit...

Reviewed 6 September 2016 via mobile

We stayed at the resort for the first time over Labor day weekend for my daughters 13th Bday. We have been to the waterpark a few times in the past but have never stayed at the park prior to this stay. The staff was very friendly and the grounds were well kept. The rooms were a little dated but the...

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Helpful?
1Thank Christina C
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are excited to hear you had such a great experience here at the Resort at Schlitterbahn. We are thrilled that you are going to be back and look forward to seeing you again next summer. Be on the look out, as we have great deals and packages all throughout the year. You can visit...

Keller, Texas
Reviewed 6 September 2016

Stay at the Resort!!!! It's worth it!!!!! We stayed at the River Bend Cabin #513. Everyting is included, even a washer/dryer. The only 4 items I recommend you take with you: 1) One Sharp cutting Knife, 2 ) Potato peeler (if planning on peeling anything), 3) Shampoo/ Conditioner, and 4) blankets for anyone sleeping on the pull out sofa bed...

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Helpful?
1Thank gina76262
Brittany B, Front Office Manager at The Resort at Schlitterbahn, responded to this review

Thank you for your review. We are excited to hear you had such a great experience here at the Resort at Schlitterbahn. We are thrilled that you are going to be back and look forward to seeing you again next summer. Be on the look out, as we have great deals and packages all throughout the year. You can visit...

Reviewed 2 September 2016

We decided to take our daughter who was turning 3 to her favorite place for her 3rd Birthday. While making the online reservation I mentioned that we would be celebrating my daughter's birthday and when we arrived to our room we found a happy birthday banner and balloons. We were so surprised and grateful for this special added touch. The...

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Helpful?
1Thank Selena G
Cameron T, Resort Director at The Resort at Schlitterbahn, responded to this review

Dear Selena G, Thank you for your review. Turning 3 only happens once; I'm so happy we're able to be part of it!! I really enjoyed your feedback and thank you for sharing - our team had lots of smiles while reading it. We hope to see you and yours again in the future; we'd love to help you all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Splash into family fun at the Resort at Schlitterbahn in New Braunfels, Texas. The Resort at Schlitterbahn intermingles the world's greatest waterpark with 211 onsite accommodations. Many rooms are so close to the action you can actually step out your door and into one of our rides. For a real family-style getaway, try one of our fully equipped vacation homes located near the waterpark. You'll find everything you need for family reunions, corporate retreats, weddings or other special gatherings - from comfy sitting areas and multiple beds to full kitchens and laundry rooms. Accommodations range from standard hotel rooms with two beds to cottages, suites and townhomes. Many units have full kitchens. ... more   less 

Additional Information about The Resort at Schlitterbahn

Address: 305 W Austin St, New Braunfels, TX 78130-4113 (Formerly Schlitterbahn Resort at New Braunfels)
Region: United States > Texas > New Braunfels
Price Range: RM397 - RM1,105 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Resort at Schlitterbahn 3.5*
Number of rooms: 211
Reservation Options:
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Also Known As:
Schlitterbahn Resort At New Braunfels Hotel New Braunfels
Schlitterbahn Waterpark Hotel
Hotel Schlitterbahn Waterpark
Hotel Style:
#1 Best Value Hotel in New Braunfels
#1 Spa Hotel in New Braunfels
#3 Family Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from The Resort at Schlitterbahn staff and other travellers.
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Questions? Get answers from The Resort at Schlitterbahn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are traveling with multiple families or lots of people this was a great space!”
 of 5 bubbles 974kendram, 24 Feb 2017 | Read review
“Don't forget... the water park may be closed in the fall and winter, but you can still stay!”
 of 5 bubbles LynnP30, 12 Dec 2016 | Read review
“Rooms need updating”
 of 5 bubbles 585ronaldl, 26 Nov 2016 | Read review
“We bought during the off-season for the waterpark with the intention of just swimming in the pools. We weren't able to do that.”
 of 5 bubbles Plan_1st, 28 Oct 2016 | Read review
“The housekeeping team was kind and courteous! They did everything right in my book👍👍. ”
 of 5 bubbles carlasN8138YY, 26 Oct 2016 | Read review
5 of 5