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Hilton Garden Inn Odessa

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#7 of 40 Hotels in Odessa
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Odessa
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198 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Dallas, Texas
Reviewed 22 October 2016

Nice clean hotel, with good exercise room. Cook to order breakfast very good. Breakfast service was slow, needed more servers & probably cooks. Front desk staff very helpful and courteous. I would stay here again and give it another try.

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Helpful?
Thank James S
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad you found our staff helpful and courteous. Thank you for your good review and we hope to see you again the next time you have business in our area.

Waller, Texas
Reviewed 24 September 2016

We had a wonderful trip visiting with my in laws. It was only for three nights but we had a wonderful time and the staff here was so nice and helpful. Definitely will stay again when we come back to Odessa.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brianne A
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for choosing our hotel on your visit with family. Your good review is appreciated and we look forward to seeing you again here at the Hilton Garden Inn Odessa.

Buford, United States
Reviewed 30 August 2016

This hotel is conveniently located in Odessa and not far from Midland. It is so nice, peaceful, and quiet. The breakfast was wonderful. The fitness center had a lot of options. I like the way you can adjust the softness/hardness of your bed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nancy G
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for your good review and for letting us know how much you enjoyed your stay. We invite you back to stay here with us at the Hilton Garden Inn Odessa the next time you are in our area.

West Palm Beach, Florida
Reviewed 30 August 2016

Hotel staff was very efficient and friendly. Fresh coffee and cucumber water early in the a.m. Left hotel at 5:15 AM every day. Room was very comfortable and clean and quiet.Good location. Good TV stations and reception. Enjoyed the pool one day.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tamaraannv
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for taking the time to let us know you enjoyed staying here at the Hilton Garden Inn Odessa. Your business and your good review are appreciated. Please return again the next time you are in our area.

Greenville, Texas
Reviewed 25 August 2016

Would stay here again. It is almost as nice as the Homewood Suites. The rooms were very clean and the manager was very helpful. The pool was perfect for our child. We did not try the restaurant, maybe we will next time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank BGoodwin37
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We hope you will get enough time to try our restaurant the next time you stay here with us. Thank you for your good review and we look forward to seeing you again.

Dallas, Texas
Reviewed 22 August 2016

I was on business in Odessa, Texas, and the Hilton Garden in was recommended by my business. The hotel is modern, clean, and has refrigerators and microwaves in the rooms. The bed must have some sort of memory foam mattress, because it conformed to my shape. Then when I tried to turn over, the hills and valleys from my previous...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank carmenbZ9595DG
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. Once again, the time taken along with the effort made to share your observations with us is most appreciated and allows us to continually improve and are vitally important in helping...

Allen, Texas
Reviewed 21 August 2016

The hotel was nice, room was clean because we wiped everything down. Returned late and was able to order dinner, burger and fries (awesome), fish and chips ( great) lightly battered ... Don't get the cheesecake....😐

Review collected in partnership with Hilton Garden Inn
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Thank Charlotte R
Oklahoma City, Oklahoma
Reviewed 4 August 2016

The beds were horrible!!! They were hard as a rock!!! The switch to change firmness of mattresses were broke and we were never offered another room with softer beds!!! The two worst nights that we have ever stayed in a Hilton property hotel!!! Unacceptable!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Donna W
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Oklahoma City, Oklahoma
Reviewed 3 August 2016 via mobile

We stayed two nights and just loved it. Very clean, quiet & friendly hotel. We plan on making this our go-to hotel while visiting our UTPB student. Pro's: - Quick check-in & check-out - Friendly & efficient staff - Modern & clean from the front lobby to the rooms - Made-to-order breakfast is hot & delicious - Even the complimentary...

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Helpful?
1Thank Aisha P
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for letting us know the problems you encountered during your stay. We are glad you did enjoy our hotel and hope you will return again the next time you are in our area. Thank you for your good review.

Fort Worth, Texas
Reviewed 28 July 2016

Great Hotel! Especially for the area. Everything was great, will be staying here again on our next business trip, gym was good and I loved the fact that they had a keurig coffee maker, we usually have to travel with our own so that was nice.

Review collected in partnership with Hilton Garden Inn
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Thank 962perlav
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for letting us know you enjoyed staying here at the Hilton Garden Inn Odessa. We hope you will return again soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Odessa

Address: 5221 John Ben Shepperd Pkwy, Odessa, TX 79762-4869
Region: United States > Texas > Odessa
Price Range: RM496 - RM1,045 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Odessa 3*
Number of rooms: 99
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Also Known As:
Hilton Garden Inn Odessa Hotel Odessa
Hotel Style:
#3 Business Hotel in Odessa
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Odessa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Hilton App--you can select your room in advance of your stay!”
 of 5 bubbles 414stevel, 9 Jul 2016 | Read review
“Avoid next to fitness center and in facing pool”
 of 5 bubbles alanb681, 29 May 2016 | Read review
“main floor is nice but good luck getting one.”
 of 5 bubbles benmL8406LI, 1 Apr 2016 | Read review
“do not stay in room 245. It overlloks the vent system for the kitchen”
 of 5 bubbles 215JimM, 16 Sep 2015 | Read review
“I always like a high floor when staying as it eliminates ground noise from traffic, etc..”
 of 5 bubbles SEKY214, 18 Mar 2015 | Read review
5 of 5