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La Quinta Inn & Suites Palestine

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La Quinta Inn & Suites Palestine
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203 Reviews from our TripAdvisor Community

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Showing 203: English reviews
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Reviewed 1 week ago via mobile

My husband had called and set up a reservation for us to have the jacuzzi sweet. He had a big night planned for us when he went to check in cuz he wanted to decorate the room with roses and rose petals, the front desk clerk working that day said they lost the reservation and already rented it out even...

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Helpful?
Thank Tammy A
Kimberly G, General Manager at La Quinta Inn & Suites Palestine, responded to this review

Hello, I believe there has been a misunderstanding. We informed your husband during many phone calls that we do not have jacuzzi suites on our property. Please contact the hotel at your convenience, especially if there are errant charges on your credit card.

SALISBURY
Reviewed 2 weeks ago

This LaQuinta has everything going for it - clean, comfortable rooms - spotless & fresh breakfast bar with great variety and friendly professional staff. There is only 1 downside: the water - it smells like and tastes like mold (even the orange juice from the dispenser tastes like mold). I'm not sure if this is in the hotel lines or...

Review collected in partnership with La Quinta
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Helpful?
Thank KAREN B
Reviewed 17 January 2017

The mgr on duty on the morning of 1/15/17 (female) was VERY HELPFUL is attempting to resolve an issue we had at our previous nights stay at the La Quinta in Longview, TX. She went out of her way to provide us with information critical to us being able to resolve our issue. She was great!! She should get a...

Review collected in partnership with La Quinta
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Helpful?
Thank U1632LGmichaelk
Houston
Reviewed 20 December 2016

Hotel was clean and staff was friendly!!! Hotel was also very loud with kids - not a good place to be if you are there for business. If you are there for family and want to be loud this is where you need to be - Business Forget It!!

Review collected in partnership with La Quinta
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Helpful?
Thank Lisa P
Denver, United States
Reviewed 19 December 2016

You have great management and staff. Customer service was great.I enjoyed how the management and staff made sure everything was good. This is the first time that I will say your staff made the hotel great!

Review collected in partnership with La Quinta
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Helpful?
Thank garyaN7543WX
Reviewed 7 December 2016

We arrived at La Quinta after riding "The Polar Express" with our children, and were met not only with very friendly staff, but also discovered that the lobby was showing the movie "The Polar Express". They also had cookies and hot chocolate for the kids, and Polar Express coloring pages with crayons for the kids to enjoy. As well as...

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Helpful?
Thank Monica N
Reviewed 4 December 2016 via mobile

If you're in town to ride the Polar Express this is where I recommend you stay. They show The Polar Express movie in the lobby continuously as well as having a train setup with cookies and hot chocolate for you to enjoy. There are pictures of trains in the rooms that are very clean and updated. My grandson thought he...

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Helpful?
Thank Cheryl L
Kimberly G, General Manager at La Quinta Inn & Suites Palestine, responded to this review

Thank you for letting us know how your stay went Ms Cheryl! I'm so glad your grandson enjoyed his Polar Express experience here at LaQuinta Inn & Suites, Palestine. We love having the kiddos and being a part of the Polar Express. We hope to see you again next year!

Palestine, United States
Reviewed 4 December 2016

Lovely, recently decorated motel. Beautiful! Very comfortable beds, welcoming staff, good breakfast. The motel is also very close to several good restaurants (we went to a Chinese buffet - yummy!) and also close to shopping. This motel gives one everything needed for an overnight stay!

Review collected in partnership with La Quinta
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Helpful?
Thank luciah23
Kimberly G, General Manager at La Quinta Inn & Suites Palestine, responded to this review

You finally managed to talk them in to the Chinese buffet then? lol! Joking aside, we enjoyed having you all stay with us this weekend here at LaQuinta Inn & Suites, Palestine. Thank you for your review. I'm so glad you enjoyed your time with us and we hope to see you all again soon.

Avinger, Texas, United States
Reviewed 25 November 2016

Met daughters and grandkids in Palestine, Texas, to ride the "Polar Express" at the Texas State Railroad State Historical Park. Whenever we travel we try to stat at La Quinta motels because of their pet friendly policy. This motel met and exceeded our expectations. Friendly service and a staff that was easy to talk with and answered any questins with...

Review collected in partnership with La Quinta
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Helpful?
Thank O5364THbobk
Kimberly G, General Manager at La Quinta Inn & Suites Palestine, responded to this review

Thank you for your kind words! I'll pass your review on to my staff and let them know their hard work does not go unnoticed. We're so glad you had a good visit with us here at LaQuinta Inn & Suites, Palestine. We sure enjoy having the kiddos here for Polar Express and look forward to seeing you all again...

Lumberton, Texas
Reviewed 12 November 2016

This facility is well lit inside and out. The facilities are very clean and appear well maintained. The luggage carts are easy to operate with automatic brakes and the staff is very friendly and accommodating. The rooms are clean, comfortable and well furnished with modern convinces such as USB charging ports built into the lamp bases. The water pressure was...

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Helpful?
Thank Scott_Misty
Kimberly G, General Manager at La Quinta Inn & Suites Palestine, responded to this review

Thanks for letting us know you enjoyed the improvements here at LaQuinta Inn & Suites, Palestine Tx. We're so glad you enjoyed your stay with us and look forward to seeing you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Palestine

Address: 3000 South Loop 256, Palestine, TX 75801
Region: United States > Texas > Palestine
Price Range: RM370 - RM544 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Palestine 2.5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Palestine
#4 Family Hotel in Palestine
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Palestine staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Palestine staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“315 had the running toilet and radio”
 of 5 bubbles WhereverYouleadme, 6 Nov 2016 | Read review
“Ask for a room away from the loop.”
  • Room is somewhat darker than it appears in the photo.
 of 5 bubbles tomthbomb, 28 Aug 2016 | Read review
“Pay cash. Don't give them your credit card number.”
 of 5 bubbles rhondat256, 22 Oct 2015 | Read review
“I do not recommed this hotel for stay until they make changes”
 of 5 bubbles jolaosor, 9 Sep 2015 | Read review
“The king suite was worth the extra twenty dollars. Especially with kids.”
 of 5 bubbles 219pattyd, 20 Jul 2015 | Read review
5 of 5