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BEST WESTERN Palestine Inn

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235 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Palestine Inn
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Showing 232: English reviews
palestine, United States
Reviewed 27 November 2016

Excellent customer service, clean room, with hot breakfast in the morning . Great value for your money. I always stay at this place when i visit the town. Never had any problems and as usual i get the quality service that I am use to. The staff is really courteous and welcoming, and always available if i need their assistance...

Review collected in partnership with Best Western
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Helpful?
Thank christophermX8245DA
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Dear Chris, Thank you for taking the time to post a review for Best Western Palestine, TX. I am pleased to hear that once again we met your expectations. We try to ensure that all of our guests have a pleasurable stay. Look forward to seeing you in the future!

Reviewed 22 November 2016 via mobile

My family stayed in two separate rooms here for one night to visit the Polar Express holiday attraction nearby. The owner/operator, Jacky, was extremely accommodating. It was obvious that he puts in quite an effort to ensure that his guests stay are enjoyable. Jacky freely offered information regarding both his hotel and accommodations as well as useful information about the...

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Helpful?
Thank Chance P
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Thanks for taking the time to post a review . It was a pleasure hosting you during your stay. Our goal is to make all of our guests feel as though they are family. We want them to feel at home the moment they walk into our doors. We look forward to seeing you in the future!

The Woodlands, Texas
Reviewed 20 November 2016

We had an awesome stay at this Best Western after going to ride The Polar Express in Palestine! Great room for "large" families because it sleeps 6 on 3 double beds, with a very clean room and great service. I actually thought it would be great if you were a crew of oil workers being able to bunk together to...

Review collected in partnership with Best Western
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Helpful?
Thank Roberto G
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Thank you for your review . We do appreciate your comments and are pleased to hear that your stay with us was to your liking. We agree that our location is great and that the staff tries very hard to make everyone's stay a great one! We hope to see you again in the future.

Reviewed 15 November 2016 via mobile

I spent a week here in October and had a nice stay. Jackie at the front desk was professional and friendly, he is just a really nice person to deal with. The room was clean and comfortable, i had no complaints whatsoever. They offer a free breakfast at a small restaurant in front of the hotel but i did not...

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Helpful?
Thank B L
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Dear BL, Thank you for your feedback. We are thrilled that you enjoyed your time with us - we loved having you! We hope that you will visit us again during your next trip to the area. Take care.

Lincoln, Missouri
Reviewed 10 November 2016

This is a nice hotel in a quaint small town. I love that I can park at my door. Breakfast is served at an adjacent small restaurant. the staff at the restaurant is polite, friendly & efficient. The Pancakes were good.

Review collected in partnership with Best Western
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Helpful?
Thank KarinP1
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Thank you, for taking the time to share your experience. We are grateful for your gracious comments . We hope to welcome you back again soon! Warm regards, Jacky.

Reviewed 7 November 2016 via mobile

Staff were so friendly could not do enough for us. Clean rooms, everything was just perfect could not speak highly enough of this hotel. Were very informative in helping get around. Would definitely stay at this place again!!!

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Helpful?
Thank Devarshi K
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Dickinson, United States
Reviewed 25 October 2016

Another enjoyable stay at bestwestern palestine. No, this is not a 5 star hotel. What it is is a very clean, comfortable and enjoyable place to stay. Always friendly people at check-in and check-out. They truly try to make your stay enjoyable and as pleasant as possible. The breakfast at the hotel is also excellent. Home cooked meals that are...

Review collected in partnership with Best Western
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Helpful?
Thank Brian R
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Dear Brian, The highest compliment we can receive is a returning guest. Your coming back for a repeat stay let's us know we are on the right path when it comes to offering you and your family the best experience possible.

Spring Hill, Florida
Reviewed 2 October 2016

Checked in early on Friday without a problem. Employees were extremely helpful. Manager even visited our rooms befoe he gave us the keys to make sure they met his standards. The rooms, especially the bathrooms, were sparkling clean. The beds were very comfortable. The pool was also very clean. My grandson enjoyed the cookies located in the lobby. Free breakfast...

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Helpful?
Thank JoeDiPTeriDiP
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Your comments are greatly appreciated. We do have a great team here and our entire focus is ensuring our valued guests receive the very best experience possible. We use these comments as our compass to ensure we are always moving towards the ultimate goal of perfect execution for our guests and your comments help us stay out of the ditch....

Reviewed 28 September 2016

Out of the many motels in Palestine, we repeatedly choose the Best Western Palestine Inn whenever we visit. It is conveniently located on the loop, near restaurants, shopping & medical care. The recently renovated rooms are comfortable, offering all the amenities for a restful stay. The staff is always friendly & helpful. A full free breakfast is offered at an...

Review collected in partnership with Best Western
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Helpful?
Thank Carolyn M
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Dear Carolyn, The highest compliment we can receive is a returning guest. Your coming back for a repeat stay let's us know we are on the right path when it comes to offering you and your family the best experience possible. I'll forward your kind comments to our staff. However as keen as they are on guest services I'm certain...

Tulsa, Oklahoma
Reviewed 20 September 2016

Property is extremely well maintained (including outdoor landscaping). Friendly & helpful staff. Convenient highway access. Pet friendly. If there is a negative, it is the location which is an older part of town which hasn't seen much renovation or new investment. I plan to return on my next opportunity.

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Helpful?
Thank Alan Z
bestwesternpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review

Thank you for choosing our hotel and allowing us to have you as a valued guest. Our main goal, always, is to ensure each guest's stay is as enjoyable as possible. . Again, we truly appreciate your comments and hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Palestine Inn

Address: 1601 West Palestine Ave., Palestine, TX 75801
Region: United States > Texas > Palestine
Price Range: RM316 - RM388 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Palestine Inn 2.5*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity and Best Western so you can book your BEST WESTERN Palestine Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palestine Best Western
Hotel Style:
#4 Business Hotel in Palestine
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Questions & Answers

Questions? Get answers from BEST WESTERN Palestine Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 101 is closest to the office. All the rooms are close to the pool.”
 of 5 bubbles JoeDiPTeriDiP, 2 Oct 2016 | Read review
“Rooms are outside access, so if you have trouble with stairs, ask for a ground floor room.”
 of 5 bubbles joehM7256VJ, 8 Dec 2015 | Read review
“The WiFi works better the closer you are to the office.”
 of 5 bubbles txtravlr2014, 24 Dec 2014 | Read review
“Make sure if you use Priceline to call the hotel IMMEDIATELY and let them know the number of persons and room type you would like.”
 of 5 bubbles PatK559, 17 Dec 2014 | Read review
“Our room had two double beds. Worked for us but good to know. Also, I prefer room on the first floor.”
 of 5 bubbles 2NancyP, 13 Dec 2014 | Read review
5 of 5