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Holiday Inn Express Hotel & Suites Paris

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#5 of 12 Hotels in Paris
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Paris
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163 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Reviewed 1 week ago via mobile

Very clean, staff is very nice. Room was clean and nice. Bathroom needs a little extra cleaning. The hotel has a wonderful breakfast and Hostess. I would definitely stay here again. Close to lots of restaurants and shopping.

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Helpful?
Thank Qpitgrl
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

Thank you for sharing your comments with us. In turn I will definitely share these comments with our staff. You make us want to do better and be better. We want to take care of our Guests. You are the reason for everything we do every day. G. Dority, GM

Reviewed 12 March 2017 via mobile

We arrived around 10pm without reservations. The staff welcomed us and we were given a suite with a king bed and pull out couch. When we walked into the room we realized there were no blankets and pillows for the pull out couch for our kids. I called the front desk and they promptly brought them to us. The king...

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Helpful?
Thank mneedham123
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

I am glad the bed was comfortable. i know how important that is. And, it looks like you had a comfortable stay and the suite was very roomy. It is our goal to respond to our guests needs in a timely manner. G. Dority,GM

Texas
Reviewed 25 February 2017 via mobile

The Holiday Inn Express in Paris Texas is by far the best in town. The staff welcomes you and recognizes your IHG status, they are extremely friendly and helpful. The entire property is meticulously maintained to perfection. Give them a try. You won't be disappointed! Ask for Gail, the GM.

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Helpful?
Thank doctall41
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

Thank you for your comments and it always a pleasure to take care of our guests. Gail Dority, GM

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 22 February 2017 via mobile

Nice hotel with friendly staff and good complementary breakfast. However, was disappointed upon entering my restroom!! Bathroom tub needs MAJOR attention!! Paint/Coating is peeling and appears to be rusting.

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Helpful?
Thank A TripAdvisor Member
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

Dear Valued Guest, Thank you for your comments. We take each comment and share with entire staff. I regret any issues you had during your stay. We absolutely will make sure we address the bathroom issue. Thanks, G. Dority, GM

Reviewed 19 February 2017 via mobile

I was happy that they were able to accommodate my family of 6 in a single room. They had a heated pool and hot tub indoors, open in February, which was a huge hit with the kids. The room was nice and clean, decorations looked new and luxurious. But they were slow to respond to our requests for pillows and...

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Helpful?
Thank Gina O
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

Dear Gina, We are happy we were able to accommodate you and your family. Please accept our apology for not responding to your needs more quickly. We value You and Your Family. Our Guests are our main Priority and are why we do what we do. I hope to meet you the next time you stay in Paris. Thanks G....

Evanston, Illinois
Reviewed 14 February 2017 via mobile

This is a pretty good place. Clean, quite, pretty easy to get to. I noticed they have a " managers special " that includes something to eat and drink. My one big problem is the person checking you out in the morning needed so much training that she had to keep checking with her manager on everything. I guess we'll...

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Helpful?
Thank ChaChi121
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

Thank you for your comments and the Front Desk Associate was still in training. We appreciate you staying with us. G. Dority, GM

Nelson, New Zealand
Reviewed 20 January 2017

room was nice; I would say breakfast options and mount (never ran out of options even at 9.20am) was better than average and staff were friendly; but there was nothing special; or deserved of special mention;

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Helpful?
Thank gmal0ne
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

Thank you for your comments. We are pleased you like the staff and the breakfast. Our goal is to be the hotel Guests Love and want to return. We want to always to do better in everything we do. Thanks G. Dority, GM

Seattle
Reviewed 5 January 2017 via mobile

Ok. It's Paris, Tx, so your options are limited. That doesn't mean they can't close the bathroom door and clean behind it or clean out the previous human from the shower. If that doesn't give you a lot of confidence about sleeping there,wait! There's more! In addition to dirty kleenexes on the bathroom shelf, the hand towel had makeup and...

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Helpful?
Thank lisasG8209HN
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

Thank you for bringing these issues to our attention. I can assure you there will be a meeting, regarding these issues. All will be addressed. G. Doritty, GM

Spring, Texas
Reviewed 31 December 2016

Compared to other Holiday Inn Express and Suites this was not as great. The staff was fine when greeted. The breakfast was also a disappointment compared to others. Less options were available and two of the machines had to be fixed.

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Helpful?
Thank Krista B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

Hi Krista B, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to our breakfast options. We always strive to provide our guests with the best accommodations possible and we regret that we did not meet your expectations. Rest...

North Richland Hills, Texas
Reviewed 22 December 2016 via mobile

Wow! I am so impressed with the exceptional customer service that Tammy and Gail provided me. This hotel is clean, quiet, convenient and great beds. I highly recommend it and will only be using this hotel for my future stays in Paris!

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Helpful?
Thank MNamey
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

I remember this guest well and Tammy and I both enjoyed visiting with her and appreciate her taking time to comment on Trip Advisor. She is a guest that inspires us to want to do whatever we can to make her stay comfortable and pleasant. Gail Dority, GM

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express & Suites Paris, Texas. We are excited to be your premier hotel while staying in Paris, Texas. Although we are not Paris, France, we still offer all the wonderful amenities and comfortable bedding you have come to know from the Holiday Inn Express & Suites. So be sure to enjoy our free hot breakfast, free high-speed Internet, and our luxurious Simply Smart bedding. Modern conveniences with smart offerings! While traveling through Paris, stop in a visit the Sam Bell Maxey State Historic site. Who said learning can t be fun? There is also a plethora of art and gallery centers located within minutes of the hotel. You will find exquisite finds that you will want to show off in your own home! Our business partners will enjoy the convenience of the hotel while visiting locations like Oak Farms, Campbell s Soup, Ag-Power, and Kimberly Clark. All are located within 5 miles of the hotel. So Stay Smart while staying in Paris and enjoy all the comforts of home with value service and Simply Smart hot breakfast! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Paris

Address: 3025 N E Loop 286, Paris, TX 75460
Region: United States > Texas > Paris
Price Range: RM502 - RM687 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Paris 2.5*
Number of rooms: 84
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Hotel Style:
#3 Family Hotel in Paris
#4 Romantic Hotel in Paris
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Paris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi was strong on the first floor.”
deepakshahtx, 7 Dec 2016 | Read review
“best view is on the side away from the road - you look into the woods for the most part”
SherryLynn1960, 1 Nov 2016 | Read review
“Every room I have stayed in has been fine.”
dawnellel2015, 19 Oct 2016 | Read review
“4th floor is very peaceful and relaxing”
jeffwI980AL, 28 Jul 2016 | Read review
“Ask the check-in guests. They are very well educated about their jobs and helping you choose the perfect room, especially Nancie!”
cliffordm297, 13 Jun 2016 | Read review
5 of 5