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Hampton Inn & Suites Houston/Pasadena

273 reviews
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Traveller (21)
Room & Suite (20)
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Overview
  • Excellent76%
  • Very good14%
  • Average5%
  • Poor4%
  • Terrible1%
Travellers talk about
“front desk”(19 reviews)
“great hotel”(14 reviews)
“great stay”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Houston/Pasadena
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (273)Write a Review
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37
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11
5
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LanguageEnglish
200
37
16
11
5
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All reviewsfront deskgreat hotelgreat staywould highly recommend this hotelbed was comfortableeasy accessking suitecomplimentary breakfast isdiamond membertamalesbusiness travelerslove this hotelclean roomsenjoyed my staymany choicesgreat staffstay there again
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1 - 5 of 269 reviews
Reviewed 2 weeks ago

This used to be a great property. No anymore. The toilet was not secure. The a/c did not work properly. The room I chose during digital check-in is not the room I was assigned. The Home2 across Beltway 8 was $30 less, and new. I’ve...More

Review collected in partnership with Hampton
1  Thank 71susieq
Response from Crystal J, General Manager at Hampton Inn & Suites Houston/PasadenaResponded 1 week ago

Greetings and Good Morning! I wanted to take a moment to thank you for your rating and review on our hotel, we value the feedback that you have shared! It looks that there were issues with your room, and I am very sorry to hear...More

Hotel's Favourite
Reviewed 19 November 2017 via mobile

First time staying at this property while in town for business. I’m a diamond member and was upgraded to a beautiful suite with working desk area along with couch and king size bed. Also a small kitchenette area complete with fridge. Nice furnishings throughout and...More

Thank BradS65
Response from Crystal J, General Manager at Hampton Inn & Suites Houston/PasadenaResponded 21 November 2017

Greetings and Good Afternoon Brad! My name is Crystal Jackson and I am the GM here at the Hampton Inn and Suites Pasadena! I wanted to take a moment to thank you for your stay with us here at the Hampton Inn and Suites Pasadena!...More

Reviewed 2 weeks ago

I won't be staying here again. Bad value, poor customer service and the bed was hard! They only had paper cups, ice maker broken and couldn't get extra coffee for room. The holes in the lampshade made me think violence had occured in that room....More

Review collected in partnership with Hampton
1  Thank Txgrl2001
Response from Crystal J, Owner at Hampton Inn & Suites Houston/PasadenaResponded 1 week ago

Greetings and Good Morning! Thank you so much for your feedback on our hotel and staff! I am so sorry that you did not enjoy your stay with us! Our specialty designed paper cups are eco-friendly, for recycling! I am sorry that we do not...More

Reviewed 24 December 2017

I have stayed here a few times and will be back. Great place to stay close to Ellington Field and easy access to the major highways. Quiet, safe, and has several great places to eat within a few blocks.More

Review collected in partnership with Hampton
Thank brianrQ7813DS
Response from Crystal J, General Manager at Hampton Inn & Suites Houston/PasadenaResponded 26 December 2017

Greetings and Good Morning Brian! Thank you so very much for sharing your rating and review with us! We value your business and the appreciate you staying with us! Here at the Hampton Inn and Suites Pasadena, the staff works hard in creating a hotel...More

Reviewed 1 December 2017

Very clean and very helpful and personal staff rooms were large and comfortable, breakfast was always fresh and hot and the property was always very well taken care of. The beds were very comfortable and clean.More

Review collected in partnership with Hampton
Thank scotthK5619SY
Response from Crystal J, General Manager at Hampton Inn & Suites Houston/PasadenaResponded 2 December 2017

Greetings and Good Morning! Thank you so very much for your recent stay here at the Hampton Inn and Suites Pasadena! And thank you so much for taking the time to review your stay at the hotel. Designed for business and leisure travel, our hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$129 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (20)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Donald H. M
15 October 2015|
Answer
Response from Annabelle D | Property representative |
We do not have a shuttle service. You would need to schedule a taxi.
0
Votes
Room Tips
"Be sure to request a microwave and fridge since some of the rooms come w/o. There is a microwave handy in the..."
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"The hotel is located right off the freeway and located near Hobby Airport. A lot of shopping near the hotel..."
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"Second floor or above"
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"Get the king suite- it is nice and roomy"
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